Staffing
1 Define Staffing.
2 Mr. Raghav Nathani, CEO of ‘GEMCO Ltd.’ has got placed a notice reading :
“Smoking is prohibited” against the main wall of each hall of his factory. Every employee obeys this instruction. Human Resource Manager of the company has to appoint a few sales officer. During the course of interview an applicant was asked this question: “Notice against the wall is a part of the basic function of the management. Identify it.” Answer was, “It is a policy.” Selection process has reached the stage of medical examination.
(a)Is the answer of the applicant correct?
(b)What is the next step of selection process after “medical examination”?
3 Briefly enumerate the important sources of recruitment.
4 A “management expert” was invited by a company. He gave a lecture in the meeting of employees. Main points of the lecture were, “Employees should make all out efforts to increase their market value. To achieve this objective they should increase their capacity and efficiency. They should also make such endeavor as to get job satisfaction. Not only that it is equally essential that they should concentrate on
minimizing the accidents”. Management expert is hinting at a function of the management which is beneficial both for the enterprise and the employees. Identify it.
5 What is meant by recruitment? How is it different from selection?
6 Business of “Prince Global Reach Ltd.” is spread across many countries. Company received the following information about human resource from two of these countries. In the first country, business of the company is far less than expected. That is why the number of employees there is much more than necessary. But the company has also learnt that the state of slow-down in business will stay for a short period only. In the second country, in some departments of the company number of employees is more than required whereas in some other departments the same posts are lying vacant.
Advise the H.R. Manager of the company as to what method of recruitment he should
follow in both the countries and why?
7 Define Training. How is it different from education.
8 Mr. Ajay Garg is an H.R. Manager of ‘Bharat Shoes Udyog’. He undertook a study with the sole purpose of minimizing the cost of production and raising the quality of the products of his company. The findings of the study were put into practice immediately. The company succeeded in its purpose. It witnessed rapid rise in demand of its products. It had its effect on the number of employees. The company felt the need of 30 more employees. In order to meet this need Mr. Garg initiated staffing process. So far, he has completed the first two steps of this process and is now at the final point of the third step.
(a)Identify the study undertaken to improve production.
(b)Identify and describe the final point of the third step of staffing process.
9 Distinguish between training and development.
10 Managing Director of ‘Rathi India Ltd.’ convened a meeting of employees working at all managerial levels. Two main issues were discussed in the meeting. First, how the employees should perform all those activities more efficiently which are being carried out currently. Second, how to enable the employees to take upon itself big responsibilities in future. Through the medium of the meeting, the company was seeking the possibilities of its extension. When the managing director felt satisfied that the employees were taking interest in both the issues, then he convened a meeting of board of directors to give final shape to the decision regarding extension of the company.
(i)Identify different managerial levels.
(ii)Identify and explain those concepts of management which relate to both the issues discussed in the meeting.
11 Explain the various steps involved in Staffing process.
12 Business of ‘Shardha Auto Pvt. Ltd.’ is confined only to one state. Now it intends to extend the same to two other states. Mr. Jatin Jain, the managing director of the company, is busy in making a plan to this effect. First of all, he contacted Mrs. Rukmani Devi Rana, the H.R. Manager of the company. Both were of the opinion that they would require 75 more employees to extend their business to two new states. On looking at the record of the existing employees, it transpired that 8 employees were going to retire very shortly. Besides, two employees were proceeding on long-term study leave abroad for two years. Thus, company would now require 85 employees in all. Mrs. Rana recommended to Mr. Jatin that out of the total vacant posts, 15 be reserved for women. Mr. Jain gladly accepted the proposal. Now, H.R. Manager was to decide as to what arrangement to be made for the appointment of needed persons. She hit upon a plan. According to this plan some employees would be recruited with the help of existing employees, for some other internet would be approached and for the remaining potential employees placement agencies operating in the market would
be contacted.
(a)Describe what function of management has been referred to in the above paragraph?
(b)What sources of recruitment are being used by H.R. Manager? Explain briefly.
13 Explain the procedure for selection of employees.
14 ‘Johnson Brothers Ltd.’ manufactures bearings used in different machines. Mr. Roshan Sodhi, Director of the company, has decided to install an imported plant making best quality bearing at low cost. The plant was installed. When production started with the help of a new plant, he realized that he did not succeed in his objective. On scrutiny, it transpired that the employees had not understood properly the mechanism of new plant. Mr. Sodhi decided to remove this shortcoming of the employees. Consequently, soon this weakness of the employees was removed. But Mr. Sodhi was not yet satisfied with the performance of the employees. He once again resorted to scrutinize the matter. This time, he found that while operating the machines, the tools required by the employees were not found at their proper place. Due to this reason there had also occurred unnecessary wear and tear of machines. He also noticed many employees
wandering hither and thither aimlessly instead of working at their proper place. In the meanwhile, he also received a complaint that an employee had been thrown out of service because of little deficiency in his performance and was not given any hearing to defend himself, whereas many other employees with similar nature of performance were still working in the company.
(a)Identify and make us understand the measure adopted by Mr. Sodhi to improve the skill of the employees.
(b)Which principle of management is being violated by the company? Give the meaning of this principle.
(c)What values are being ignored by the company?
15 Application Type
1. The workers of a factory are unable to work on new machines and always demand for help of supervisor. The Supervisor is overburdened with their frequent calls. Suggest the remedy.
2. The workers of a factory remain idle because of lack of knowledge of hi-tech machines. Frequent visit of engineer is made which causes high overhead charges. How can this problem be removed.
3. The quality of Production is not as per standards. On investigation it was observed that most of the workers were not fully aware of the proper operation of the machinery. What could be the way to improve the accuracy?
4. An organisation provides security services. It requires such candidates who are reliable and don’t leak out the secrets of their clients. What step should be incorporated in selection process?
5. A company is manufacturing paper plates and bowls. It produces 100,000 plates and bowls each day. Due to local festival, it got an urgent order of extra 50,000 plates and bowls. Advise how the company will fulfill its order and which method of recruitment would you suggest.
16 “Shiv Shakti Ltd.” keeps constant vigil over business environment and studies it. During the course of this study, he noticed a considerable fall in bank interest rate. On the basis of this information, CEO of the company, Mr. Rajan Aggarwal anticipated rapid rise in demand for his products. Consequently, company decided to produce more than the normal production. Company also decided to take special care of the health and safety of the people and to keep the profits at low level while fixing the price of the products.
To achieve its objective of increase in production, company will need 50 additional workers. Similarly, company will also require some more managerial staff. Regarding appointment of the employees, it is the desire of the company to recruit such like young men as are fully familiar with the new and modern ideas. No matter they may have less experience. Mr. Ram Oberoi, H.R. Manager of the company, arranged the requisite staff. It was brought to the notice of Mr. Oberoi that some of the machine operators needed training. He set up a training centre for this purpose. In this training centre, a trainer imparted them one month training. Thus by adopting these measures, company achieved its objective of large scale production.
(a)Quoting the lines identify the component of business environment.
(b) Quoting the lines identify the ‘objective of management’.
Please click on below link to download CBSE Class 12 Business Studies Staffing Worksheet Set C
