Class 12 Business Studies Practice Set: Chapter 7 Directing
Explore reliable practice materials for Chapter 7 Directing tailored for Class 12 learners. Utilizing these Business Studies worksheets ensures thorough preparation and strengthens problem-solving speed for upcoming school assessments.
Download Chapter 7 Directing Worksheet PDF
Access the complete worksheet PDF for Chapter 7 Directing below. Regular practice with these targeted questions builds familiarity with standard exam patterns and helps secure higher marks in final Business Studies evaluations.
DIRECTING
1 Define Directing.
• In the ordinary sense, directing means giving instructions and guiding people in doing work.
• In the context of management of an organisation, directing refers to the process of instructing, guiding, counselling, motivating and leading people in the organisation to achieve its objectives.
2 Explain the characteristics of directing.
• Directing initiates action:
Directing is a key managerial function. A manager has to perform this function along with planning, organising, staffing and controlling while discharging his duties in the organisation.
• Directing takes place at every level of management:
Every manager, from top executive to supervisor performs the function of directing.The directing takes place wherever superior – subordinate relations exist.
• Directing is a continuous process:
Directing is a continuous activity. It takes place throughout the life of the organisation irrespective of people occupying managerial positions.
• Directing flows from top to bottom:
Directing is first initiated at top level and flows to the bottom through organisational hierarchy.
3 Explain the importance of Directing.
• Directing helps to initiate action by people in the organisation towards attainment of desired objectives. For example, if a supervisor guides his subordinates and clarifies their doubts in performing a task, it will help the worker to achieve work targets given to him.
• Directing integrates employees-efforts in the organisation in such a way that every individual effort contributes to the organisational performance. Thus, it ensures that the individuals work for organisational goals.
• Directing guides employees to fully realise their potential and capabilities by motivating and providing effective leadership.
• Directing facilitates introduction of needed changes in the organisation. Generally,people have a tendency to resist changes in the organisation. Effective directing through motivation, communication and leadership helps to reduce such resistance and develop required cooperation in introducing changes in the organisation.
•Effective directing helps to bring stability and balance in the organisation since it fosters cooperation and commitment among the people and helps to achieve balance among various groups, activities and the departments.
4 Explain the principles of Directing.
• Maximum individual contribution: This principle emphasises that directing techniques must help every individual in the organisation to contribute to his maximum potential for achievement of organisational objectives. It should bring out untappted energies of employees for the efficiency of organisation.
• Harmony of objectives: Very often, we find that individual objectives of employees and the organisational objectives as understood are conflicting to each other. But, good directing should provide harmony by convincing that employee rewards and work efficiency are complimentary to each other.
• Unity of Command: This principle insists that a person in the organisation should receive instructions from one superior only. If instructions are received from more than one, it creates confusion, conflict and disorder in the organisation.
• Appropriateness of direction technique: According to this principle, appropriate motivational and leadership technique should be used while directing the people based on subordinate needs, capabilities, attitudes and other situational variables.
• Managerial communication: Effective managerial communication across all the levels in the organisation makes direction effective. Directing should convey clear instructions to create total understanding to subordinates.
• Use of informal organisation: A manager should realise that informal groups or organisations exist within every formal organi-sation. He should spot and make use of such organisations for effective directing.
• Leadership: While directing the subordinates, managers should exercise good leadership as it can influence the subordinates positively without causing dissatisfaction among them.
• Follow through: Mere giving of an order is not sufficient. Managers should follow it up by reviewing continuously whether orders are being implemented accordingly or any problems are being encountered. If necessary, suitable modifications should be made in the directions.
5 State the elements of directing
• Supervision
• Motivation
• Leadership
• Communication
6 Define supervision.
It means overseeing what is being done by subordinates and giving instructions to ensure optimum utilisation of resources and achievement of work targets.
7 Explain the importance of supervision.
• Supervisor maintains day-to-day contact and maintains friendly relations with workers.A good supervisor acts as a guide, friend and philosopher to the workers.
• Supervisor acts as a link between workers and management. He conveys management ideas to the workers on one hand and workers problems to the management on the other. This role played by supervisor helps to avoid misunderstandings and conflicts between management and workers/employees.
• Supervisor plays a key role in maintaining group unity among workers placed under his control. He sorts out internal differences.
• Supervisor ensures performance of work according to the goals. He takes responsibility for task achievement and motivates his workers effectively.
• Supervisor provides good on-the-job training to the workers and employees. A skilled and knowledgeable supervisor can build efficient team of workers.
• Supervisory leadership plays a key role in influencing the workers in the organisation.A supervisor with good leadership qualities can build up high morale among workers.
• A good supervisor analyses the work performed and gives feedback to the workers. He suggests ways and means of developing work skills.
8 Define Motivation.
• Motivation process of stimulating people to action to accomplish desired goals.
9 What is motive?
• Motive means the process of making subordinates to act in a desired manner to achieve certain organisational goals.
10 What is motivator?
• Motivator is the technique used to motivate people in an organization. Managers use diverse motivators like pay, bonus, promotion, recognition, praise, responsibility etc.,
11 Explain the features of Motivation.
• Motivation is an internal feeling. The urge, drives, desires, aspirations, striving or needs of human being, which are internal, influence human behaviour.
• Motivation produces goal directed behaviour.
• Motivation can be either positive or negative. Positive motivation provides positive rewards like increase in pay, promotion, recognition etc., Negative motivation uses negative means like punishment, stopping increments, threatening etc. which also may induce a person to act in the desired way.
• Motivation is a complex process as the individuals are heterogeneous in their expectations, perceptions and reactions.
12 Explain the Motivation process with an example.
Motivation Process: Motivation process is based on human needs. A simple model to explain motivation process is presented below.The following example explains the process of satisfaction of human needs.Ramu is very hungry since he did not have breakfast in the morning. By1.00 P.M., he became restless and started walking on the road in search of a hotel for snacks or meals. After walking for 2 kms, he could find a hotel where roti and daal was available for Rs. 10. Since he had only Rs. 15 in his pocket, he paid Rs. 10 and had a satisfying meal. After taking a meal, he felt that he had regained energy.An unsatisfied need of an individual creates tension which stimulates his or her drives. These drives generate a search behaviour to satisfy such need. If such need is satisfied, the Individual is relieved of tension.
13 Explain the importance of motivation.
• Motivation helps to improve performance levels of employees as well as the organisation. Since proper motivation satisfies the needs of employees, they in turn devote all their energies for optimum performance in their work.
• Motivation helps to change negative or indifferent attitudes of employee to positive attitudes so as to achieve organisational goals. For example, a worker may have indifferent or negative attitude towards his work, if he is not rewarded properly. If suitable rewards are given and supervisor gives positive encouragement.
• Motivation helps to reduce employee turnover and thereby saves the cost of new recruitment and training. The main reason for high rate of employee turnover is lack of motivation.
• Motivation helps to reduce absenteeism in the organisation. Some important reasons for absenteeism are–bad working conditions, inadequate rewards, lack of recognition, poor relations with supervisors and colleagues etc.
• Motivation helps managers to introduce changes smoothly without much resistance from people. Normally, for any change introduced in the organisation, there may be resistance for changes. If manager can convince employees that proposed changes will bring additional rewards to employees, they may readily accept the change.
Please click on below link to download CBSE Class 12 Business Studies Directing Worksheet Set A Solved
Free study material for Business Studies
Chapter 7 Directing Practice Sheet and Solutions for Class 12 Business Studies
Chapter Practice Questions for Class 12 Business Studies
Explore reliable practice questions for Chapter 7 Directing tailored for Class 12 Business Studies learners. Use these structured worksheets to evaluate preparedness and strengthen problem-solving skills.
Expert Practice Material for Class 12 Business Studies
Cross-reference your completed exercises with comprehensive NCERT solutions for Class 12 Business Studies to ensure absolute clarity across all sub-topics in this chapter.
Complete Your Chapter Revision
Wrap up your chapter revision by testing your knowledge against standard question formats. Everything on our platform is provided free of charge.
FAQs
Where can I download the latest PDF for CBSE Class 12 Business Studies Directing Worksheet Set 01 Solved?
You can download the teacher-verified PDF for CBSE Class 12 Business Studies Directing Worksheet Set 01 Solved from StudiesToday.com. These practice sheets for Class 12 Business Studies are designed as per the latest CBSE academic session.
Are these Business Studies Class 12 worksheets based on the 2026-27 competency-based pattern?
Yes, our CBSE Class 12 Business Studies Directing Worksheet Set 01 Solved includes a variety of questions like Case-based studies, Assertion-Reasoning, and MCQs as per the 50% competency-based weightage in the latest curriculum for Class 12.
Do you provide solved answers for CBSE Class 12 Business Studies Directing Worksheet Set 01 Solved?
Yes, we have provided detailed solutions for CBSE Class 12 Business Studies Directing Worksheet Set 01 Solved to help Class 12 and follow the official CBSE marking scheme.
How does solving CBSE Class 12 Business Studies Directing Worksheet Set 01 Solved help in exam preparation?
Daily practice with these Business Studies worksheets helps in identifying understanding gaps. It also improves question solving speed and ensures that Class 12 students get more marks in CBSE exams.
Is there any charge for the Class 12 Business Studies practice test papers?
All our Class 12 Business Studies practice test papers and worksheets are available for free download in mobile-friendly PDF format. You can access CBSE Class 12 Business Studies Directing Worksheet Set 01 Solved without any registration.