CBSE Class 12 Business Studies Controlling Worksheet Set 06

Download Class 12 Business Studies Worksheets for Chapter 08 Controlling

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CONTROLLING
 
1 Controlling:
Controlling is the process of ensuring that actual activities conform to planned activities.
 
2 Importance of Controlling:
(i) Accomplishing organisational goals
(ii) Judging accuracy of standards
(iii) Making efficient use of resources
(iv) Improving employee motivation
(v) Ensuring order and discipline
(vi) Facilitating coordination in action.
 
3 Limitations of Controlling:
(i) Difficulty in setting quantitative standards
(ii) Little control on external factors
(iii) Resistance from employees
(iv) Costly affair
 
4 Controlling Process /steps:
1. Setting performance standards
2. Measurement of actual performance
3. Comparison of actual performance with standards
4. Analysing deviations
5. Taking corrective action.
 
5 Critical Point Control:
Control should focus on key result areas (KRAs) which are critical to the success of an organisation. These KRAs are set as the critical points. If anything goes wrong at the critical points, the entire organisation suffers.
 
6 Management by Exception:
An attempt to control everything results in controlling nothing. Thus, only significant deviations which go beyond the permissible limit should be brought to the notice of management.
 
7 Planning and controlling are inseparable twins of management:
A system of control presupposes the existence of certain standards. These standards of performance which serve as the basis of controlling are provided by planning. Once a plan becomes operational, controlling is necessary to monitor the progress, measure it, discover deviations and initiate corrective measures to ensure that events conform to plans. Thus, planning without controlling is meaningless.
 
8 Hina Sweets is a renowned name for quality sweets since 1935. Harsh the owner of Hina sweets was worried as the sales has declined during the last three months. When he enquired from the Sales Managel, the Sales Manager reported that there were some complaints about the quality of sweets. Therefore, Harsh ordered for sample checking of sweets.
Identify the step taken by Harsh that is related to one of the functions of management.
Ans. Measurement of actual performance.

 

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Practice Worksheet and Study Resources for Class 12 Business Studies Chapter 08 Controlling

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Are these Business Studies Class 12 worksheets based on the 2026-27 competency-based pattern?

Yes, our CBSE Class 12 Business Studies Controlling Worksheet Set 06 includes a variety of questions like Case-based studies, Assertion-Reasoning, and MCQs as per the 50% competency-based weightage in the latest curriculum for Class 12.

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Daily practice with these Business Studies worksheets helps in identifying understanding gaps. It also improves question solving speed and ensures that Class 12 students get more marks in CBSE exams.

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