CBSE Class 12 English Letter Writing Assignment Set A

CBSE Class 12 English Letter Writing. Students are advised to refer to the attached assignments and practice them regularly. This will help them to identify their weak areas and will help them to score better in examination. Parents should download and give the assignments to their children for practice.

FORMAL LETTERS

Formal Letters have a variety of purposes. Formal Letters are written to:

• Ask for/give information

• Apply for a job

• Make inquiries

• Register complaints about inadequate goods or services

• Place orders/send appropriate replies

• Apologize for behaviour

• Solicit new customers for grievances

• Persuade others

• Make an appeal for help

• Send a recommendation

However, all of these letters have a common goal, which is to get the results you want from someone you may or may not know personally.

 

IMPORTANT POINTS

• The formal letter is written in formal language. Try to avoid starting with 'I'. Keep sentence short and to the point. Do not use contractions.

• End with a short sentence that anticipates the response of the addressee.

• The tone in formal letter is polite and impersonal.

• Use passive voice where possible.

• Be brief and to the point; do not beat about the bush.

• Be clear and specific; state the purpose clearly and concisely.

• Be positive and polite even if you are writing a complaint. Remember on the receiving end of your letter is a human being!

Business letters

These include:

(i) Letters of enquiry/asking for information

(ii) Replying to enquiry/giving information

(iii) Placing orders and sending replies

(iv) Cancelling orders

A business letter is the basic means of communication between two companies. It is a document typically sent externally to those outside a company, but is also sent internally to those within a company.

A business letter should be written whenever you need a permanent record that you have sent the information requested for, because business letters are generally sent to other professionals.

A formal salutation and closing must be added.

They are different from personal letters in form, tone and content. Most business letters have a formal tone as opposed to the informal, friendly or personal tone, content and style of the personal letter. The treatment of the subject has to be simple, systematic and formal.

Sample 1. Write a Letter to the editor of the Hindustan Times complaining against the bursting level of noise pollution in your city

606 Harmony apartments Nagpur

16th August 2021

The Editor
The Hindustan
Times Nagpur

Sub: Concern over rising level of noise pollution in the City- reg

Sir Through the columns of your esteemed newspaper I wish to draw the attention of the concerned authorities towards the rising noise pollution in our cities.

Despite laws made by the government banning the use of loudspeakers and DJs after a particular time people seem to turn a deaf ear to what the government tells them. Marriage processions till late night in the middle of the cities and DJ’s loud music are all sources of noise which have an adverse effect on older and the ailing members of the society. Students are the main victims especially during examination days. Not only does it affect health of the people but also their behaviour. It causes elements like hypertension, insomnia, sleeplessness, hearing impairment and what not.

It all speaks volumes of well planning on the part of the government rules made must be implemented. It is hoped that this concern if published in your reputed newspaper will awake the authorities from their slumber and the needful will be done at the earliest possible.

Thanking you
Yours faithfully

Anup

Choose the correct options:

Question. ______________letters are sent to people whom we don't know on a personal level
i) chain
ii) informal
iii) formal
iv) reference

Answer: formal

Question. Which of these is not a part of a letter
i) date
ii) greeting
iii) photo
iv) signature

Answer: photo

Question. When you are writing a formal letter, what information might you need?
i) dates
ii) names
iii) contact details
iv) all of these

Answer: all of these

Question. When we don't know the recipient's name how do we close and end the letter
i) yours sincerely
ii) affectionately yours
iii) yours faithfully
iv) none of these

Answer: yours faithfully

Sample 1. You are Amit / Amita staying at Sunrise apartments, Gymkhana road, Pune. The main road leading to this colony has three open manholes causing frequent accidents at night. The street light is also not available. Complete this letter to the editor of the Times of India expressing your concern about the part of the authorities towards this situation. Also suggest ways to mobilize city dwellers, with the help of school children for the cause of safety roads.

C4
Sunrise apartment,
Gymkhana road,
Pune

June 13 2021

The Editor
The Times of India
Mumbai

Sub: a __________________________________________ Respected Sir Through the columns of your esteemed newspaper I wish to draw the kind attention of the relevant authorities towards the b)____________________.

I would like to draw the attention of the relevant authorities towards the issue of three open manholes on the main road leading to a colony. These open man holes are turning into death traps for the residents who have demanded that the authorities concerned take steps to cover them.

Moreover , our colony has no street lights since the last 2 months . There are no street lights even on the main roads leading to a colony. With the open manholes and lack of street lights c)________________ , the road gets dark even after 7 in the evening. People fear going out not only to avoid accidents but also to avoid being prey to unscrupulous elements. The open manholes not only d)_________________ but are also a breeding ground for mosquitoes. Motorist, elders and children are the main victims of these manholes and many times accidents have been reported due to these manholes. Whenever torrential rains hit the areas they cause even more problems. e) ______________for the cause of safe roads, we plan to organise a student rally from sunrise apartments main gate to Mr Rehan, the current MP’s house and hope this letter will elicit a suitable response from our elected representatives.

Thanking you
Yours faithfully

Amita

Choose the most appropriate option

a.
i) Mobilization of city dwellers.
ii) Darkness around sunrise apartments.
iii) Road safety in the colony.
iv) Concern about night accidents.

Answer: darkness around sunrise apartment

b.
i) Pitiable condition of local residents.
ii) Miserable condition of people residing in colony.
iii) Pathetic condition of residents of Sunrise apartments Gymkhana road.
iv) Frequent accidents occur during at night.

Answer: pathetic condition of residents of Sunrise apartment Gymkhana road

c.
i) Accidents happen.
ii) Accidents are on a rise.
iii) There are racing accidents.
iv) Most accidents occur.

Answer: accidents are on a rise

d.
i) Emit bad smell and cause pollution.
ii) Give foul smell and lead to accidents.
iii) Create a pollution.
iv) Create worst situation

Answer: emit bad smell and cause pollution

e.
i) To avoid the danger.
ii) To provide safety to passengers.
iii) To protect the passes by.
iv) To mobilize City dwellers.

Answer: to mobilize City dwellers
 

REPLACEMENT OF TV SET

Question. Last month, you purchased a TV set from Ram Electronics, Pushp Vihar, Ambala. It is not working properly (imagine a few defects). Write a letter of complaint to the Manager, asking for repair or replacement.
Answer: You are Amar / Amrita, M-114, Model Town, Ambala.
M-114 Model Town
Ambala
28 March 20_ _
Messrs Ram Electronics
Pushp Vihar
Ambala
Subject : A recently purchased colour TV set
Dear Sirs
I bought a Venus Colour TV set from your shop against cash memo No. 1786 dated 17-03-20_ _,
and I regret to inform you that the set is not working properly, to the great dismay of each one in
the house. The sound is not clear and the volume keeps fluctuating automatically. The picture also
changes to black and white from time to time. The set is still under warranty, so you are requested
to either repair or replace the TV set at your earliest.
I hope you’ll enable us to watch on our TV the one-day Singer Cup cricket matches going to
commence next Monday.
Thanking you
Yours faithfully
Amrita Kushwaha

REPLACEMENT OF BLACKBOARDS

Question. Mountview Public School, Kalka, is run by an NGO to give quality education to the children of the deprived sections of society. The Principal of the school feels that blackboards in the classrooms need to be replaced. She decides to ask the chairperson of the NGO named ‘Education for All’ for funds. Write a letter on her behalf. Her name is Shweta Pandit.
Answer: Mountview Public School
Kalka
27 April 20_ _
The Chairperson
Education for All
A.J.S. Road
Mohali
Sir
Our school that was established by this NGO with the objective of providing quality education to the children of the deprived sections of society has gone a long way in realizing this objective.
Sir, I am writing this letter to your goodself to draw your kind attention to an important requirement by the school. The blackboards in almost all the classes need to be replaced. With constant use, they have become rough and are thus rendered unable to be used properly. You are requested to release the required fund so that we can change them as soon as possible.
With thanks
Yours faithfully
Shweta Pandit 

ORDERING MUSICAL INSTRUMENTS

Question. You are Neeraj / Neeraja Shekhar, Principal, Vasant Public School, Pune. Your school has just started a music department. Write a letter to the Manager of Melody House, Pune, wholesale supplier of musical instruments, placing an order for musical instruments for the school. Ask for a discount on the catalogue prices.
Answer: Vasant Public School
Pune
11 March 20_ _
The Sales Manager
Melody House
Pune
Subject : Order of Musical Instruments for School Music Department
Sir
Kindly supply the following musical instruments for our school music department at your earliest :
1. Drums (made by the company — Bina) 5 pieces
2. Guitars (made by the company — Concord) 6 pieces
3. Tablas (made by the company — Somnath) 10 pieces
4. Harmoniums (made by the company — Paloma) 6 pieces
5. Sitars (made by the company — Kanailal & Sons) 4 pieces
Payment shall be made by D.D. as soon as the musical instruments are received. Please give maximum discount that could be available on the purchase of these musical instruments.
Yours faithfully
Neeraja Shekhar
(Principal)

DELAY IN SUPPLY OF TEXTBOOKS

Question. Write a letter to the Manager, Book World, Chennai, complaining about the delay in the supply of Class VII textbooks for the current academic session, giving necessary details. Highlight the inconvenience caused due to the delay and seek an immediate supply of books. You are Rajini / Rajan, Manager, Book Store, Good Shepherd High School, Trichy.
Answer: Book Store
Good Shepherd High School
Trichy
20 May 20_ _
The Manager
Book World
Chennai
Subject : Inordinate Delay in the Supply of Class VII Textbooks
Dear Sir
We had placed an order for the supply of 50 sets of textbooks for class VII. It is going to be more than a month but till date neither the books nor any reply has been received from you. The academic session has already started and the children and their parents are pestering us daily for the books.
Our school supplies the books to children at subsidised rates as notified by the government. Could that be the reason of the delay because the books are easily available in the open market ?
Naturally, without books, students are suffering in their studies which is a serious matter. Kindly arrange to supply the books immediately so that we are not constrained to bring it to the notice of concerned higher authorities.
Thanking you
Yours faithfully
Rajan Gupta
(Manager)

ORDERING SPORTS ITEMS

Question. Write a letter to Lightways Sports Co., Amrapali, Thane, placing an order for a minimum of 4 sports items to be supplied to your school — ABC Matriculation School, Civil Lines, Pune. Sign yourself as Ravi / Raveena, Sports Secretary.
Answer: ABC Matriculation School
Civil Lines
Pune
15 July 20_ _
Messrs Lightways Sports Co.
Amrapali
Thane
Subject : Order for Sports Goods
Sir
We need the following sports goods for the students of our school.
1. Cricket bats with long handle 6 pieces
2. Cricket bats with short handle 4 pieces
3. Cricket balls (red) 2 dozen
4. Hockey sticks 8 pieces
5. Hockey balls 6 pieces
6. Footballs 4 pieces
7. Volleyballs 4 pieces
Kindly supply us the above-mentioned articles at your earliest since we need them for the annual district-level sports, going to be held very soon. All the items should be of very good make and high quality. Payment shall be made by D.D. as soon as the goods are received. Also please give maximum discount that you usually give for schools and colleges.
Yours faithfully
Raveena
Sports Secretary

ORDERING ELECTRONIC ITEMS

Question. You are Nalini / Vishal, Hostel Warden, Zenith Public School, Kosikalan. Write a letter to the Sales Manager, Bharat Electronics and Domestic Appliances Limited, New Delhi, placing an order for a few fans, microwave ovens and geysers that you wish to purchase for the hostel. Also ask for the discount permissible on the purchase.
Answer: Zenith Public School
Kosikalan
09 September 20_ _
The Sales Manager
Bharat Electronics and Domestic Appliances Ltd.
New Delhi
Dear Sir
We wish to purchase the following electronics appliances for the school hostel :
1. Ceiling fans 10 pieces
2. Microwave ovens 5 pieces
3. Geysers 7 pieces
Kindly supply the above-mentioned appliances as soon as possible. All the appliances should be of very good make and high quality. Payment shall be made by cheque as soon as the goods are received.
Please give maximum discount that you usually give for schools and colleges.
Yours faithfully
Nalini
Hostel Warden

COMPLAINT ABOUT A MOBILE PHONE

Question. You are Nitin / Natasha, staying at 20, S.F.S. Flats, Worli, Mumbai. You bought a mobile phone from ‘Mobile Villa’, Mahim, Mumbai. The phone developed a problem within a few days of the purchase. Write a letter to the Sales Managar of the showroom, complaining about the defect and seeking immediate replacement.
Answer: 20 S.F.S. Flats
Worli Mumbai
20 December 20_ _
The Sales Manager
Mobile Villa
Mahim
Mumbai
Subject : Replacement of Defective Mobile Phone
Dear Sir
Last month, I bought a mobile phone — Nokia 8 — from your showroom. The cash memo issued by you bears serial number 186 dated 15.11.20_ _. The set was bought against a warranty of two years. It worked so-so for a couple of days and then started giving all sorts of trouble. All through the calls, jarring sounds keep coming from the set and sometimes the call gets terminated all of a sudden. The battery too goes low very unexpectedly. I feel that there is something gravely wrong with the set. Since the set is yet within the warranty period, it is requested that the set may please be replaced with a perfectly working one. Kindly have the replacement done at your earliest and oblige.
Yours faithfully
Nitin

COMPLAINT ABOUT POOR QUALITY OF BISCUITS

Question. As Stores Incharge of Goodwill Public School, 47, M.G. Marg, Allahabad, write a letter, complaining about the poor quality of biscuits in the latest consignment received from Messrs Mangla Confectioners, Allahabad, seeking immediate replacement.
Answer: Goodwill Public School
47 M.G. Marg
Allahabad
28 October 20_ _
Messrs Mangla Confectioners
Allahabad
Subject : Poor Quality of Biscuits in the Latest Consignment
Dear Sir
In response to our order dated 15th September, 20_ _ for the supply of biscuits for the school stores, we have received your consignment of six boxes. The boxes were delivered to us only yesterday.
But on opening the boxes, it was found that the biscuits are of very poor quality. We can’t recommend them for consumption by our staff and students. You are requested to take the supplies back at your own expense and arrange for fresh-quality biscuits that are tasty as well as nutritious. Also please ensure that our future supplies are up to the mark or we shall have to stop placing any further orders with you.
Yours sincerely
Roop Lal Sethi
Stores Incharge

COMPLAINT ABOUT POOR QUALITY OF FURNITURE

Question. Write a letter to the Manager, Furniture World, Chennai, complaining about the poor quality of office furniture you recently purchased from them. Give details of the nature of complaint, date of purchase, details of invoice, etc. and seek immediate repair / replacement. You are S. Reddy, Principal,
Answer: P. S. Public School, Chennai. 
P. S. Public School
Chennai
27 March 20_ _
The Manager
Furniture World
Chennai
Subject : Replacement of Poor-quality Office Furniture
Dear Sir
We had placed an order for some items of office furniture in the month of February. The supply was received in the first week of March and since then the items had been lying in store room. But now when they were taken out for use, they have been found to be of a very poor quality. The details of furniture are given below :
1. Office tables 6 pieces
2. Office chairs 12 pieces
3. Bookshelves 8 pieces
4. Easy chairs 9 pieces
5. Dual desks 50 pieces
Since all the items fall much below in respect of quality and other specifications, you are requested to replace the items immediately since our next academic session has already started and we need these items without any delay. These items have been supplied against our order no. 130 A/77 dated 10.02.20_ _ and a part amount of the bill has already been paid.
Yours faithfully
S. Reddy
(Principal)

COMPLAINT ABOUT THE DEFECTIVE INVERTER

Question. You are Tarun / Taruna who bought a new Luminous Inverter for your home from R.K. Electronics, Noida, but found many functional problems as the charging is not done properly and battery water is getting leaked. Write a letter of complaint to the proprietor to take care of the same.
Answer: 554 Cosy Apartments
Noida
20 April 20_ _
The Manager
R.K. Electronics
Noida
Subject : The Defective Inverter
Sir
I had bought a Luminous inverter from your showroom on 05 April 20_ _. I was assured of its satisfactory service and a one-year warrantee was also given on the product. But within 15 days of purchase, it has started giving trouble. While it discharges abnormally quickly, its recharging also takes an unusually long time. Adding to our woes, the water from the battery also leaks, necessitating frequent filling up. With such defects, the gadget is of not use to us. In the light of your assurances and the accompanying warrantee, I request you to replace the inverter immediately.
Thanking you in anticipation of prompt action
Yours faithfully
Taruna

Please click the link below to download CBSE Class 12 English Letter Writing Assignment Set A