Please refer to CBSE Class 12 Business Studies HOTs Staffing. Download HOTS questions and answers for Class 12 Business Studies. Read CBSE Class 12 Business Studies HOTs for Chapter 6 Staffing below and download in pdf. High Order Thinking Skills questions come in exams for Business Studies in Class 12 and if prepared properly can help you to score more marks. You can refer to more chapter wise Class 12 Business Studies HOTS Questions with solutions and also get latest topic wise important study material as per NCERT book for Class 12 Business Studies and all other subjects for free on Studiestoday designed as per latest CBSE, NCERT and KVS syllabus and pattern for Class 12
Chapter 6 Staffing Class 12 Business Studies HOTS
Class 12 Business Studies students should refer to the following high order thinking skills questions with answers for Chapter 6 Staffing in Class 12. These HOTS questions with answers for Class 12 Business Studies will come in exams and help you to score good marks
HOTS Questions Chapter 6 Staffing Class 12 Business Studies with Answers
Very Short Answer type Chapter Staffing Class 12 Business Studies
Question. The quality of production is not as per standards. On investigation it was observed that most of the workers were not fully aware of the proper operation of the machinery. What could be the way to improve the accuracy?
Question. Name the sources of recruitment which involves shifting of an employee form one job to another, without a substantive change in the responsibilities and states of the employee.
Question.Give examples of any two off the job methods of training.
Answer: a) Case study b) Films.
Question.What can be the two possible outcomes of the situation of over staffing?
Answer: a) Employee removal b) Transfer
Question. Name the process of introducing the selected employees to other employees & familiarly with the rules & policies of the organization.
Question.What is placement?
Answer: The employee occupying the position or post for which the person has been selected.
Question.Which method of training is suitable when employees are required to handle sophisticated machinery?
Answer: Vestibule training.
Question. A company is manufacturing paper plates & bowls due to local festival it got an urgent order of extra 50000 plates bowls. Active which methods of recruitment would you suggest .
Answer: Labour contractors
Question. Name the concept related to searching for prospective candidates.
Question. What is pre requisite of selection?
Question. Why selection is called negative process?
Answer: Selection is considered as negative process because it involves rejection of unfit candidates and the number of rejected candidates is more than the number of selected candidates.
Question.What information we get through aptitude test?
Answer: Aptitude Test helps, the organization to know whether the employee has capacity & talent to learn new skills
Question.Which Test helps the company to know about the qualities & the moral values of the candidate?
Answer: Personality Test.
Question.Suppose you are the General Manager of Kapila & Co. Ltd. You have been directed by the Directors of the company to select a chartered accountant for the company. Explain the selection procedure you will follow for the same.
Answer: Hint: To appoint the C.A. for the company the following steps will be followed:
i) Preliminary screening.
ii) Selection Test
iv) Background & reference
v) Selection Decision
vi) Medical Test
vii) Job Offer & Contract of employment.
Question.Which source of recruitment is needed to bring new blood in the organization ? Explain any three advantages & any two limitations of this source.
Answer: Hint: External Source:
a) Wider Choice
b) Fresh Talent
c) Qualified candidates
d) Increases competition
a) Lengthy & Expensive
b) Discouragement to present employees
Question. Training is beneficial both for the organization as well s for the employees. Explain any three benefits of training towards the organization & any three towards the employees.
Answer: Yes, Training is beneficial to both organization & employees benefits to organization
• Systematic Learning
• Employee productivity
• Reduces absenteeism & Employee turnover.
• Benefits to employees
• Lead to better career.
• Help in earn more.
• Increase the satisfaction.
Question.The worker of a factory remain idle because of lack of knowledge of hi-tech machines. Frequent visit of engineer is made which causes high overhead charges. How can this problem be removed.
Answer: The problem can be removed by giving necessary training to the workers- A coaching or vestibule training can be explained.
Question. Which function of management helps in obtaining right people and putting them on the right jobs?
Question. It implies introducing the selected employees to other employees and familiarizing him with the rules and policies of the organization. Name it.
Question. “Internal sources of recruitment are better than external sources of recruitment”. Do you agree with this statement. Give any two reasons in support of your answer.
Answer: Yes, I agree with this statement. and Explain any two advantages of internal sources of recruitment.
Question. Himesh is working as a supervisor in a company. Due to his hard work he is promoted to the post of Production Manager. Now the post of supervisor is vacant and no one can be transferred or promoted to this post. Name the source of recruitment the company will use to fill up this post. State any three advantages of using this source of recruitment.
Which source of requirement is needed to bring new blood in the organization? Explain any three advantages of this source.
Answer: Company will use external sources of recruitment. And explain any three advantages of external source of recruitment.
Question. It is the process of identifying and choosing the best person out of a number of prospective candidates for a job. Name it.
Question. Which step in the process of selection helps the manager to eliminate unqualified or unfit job seekers based on the information supplied in the application forms.
Answer: Preliminary screening.
Question. It is the process of increasing the knowledge and skills of an employee for doing a particular job. Which process is refers to here.
What helps the employees in improving their job knowledge and efficiency.
Question. Which type of training is a joint programme of training in which educational institution and business firms cooperate?
Answer: Internship training.
Question. Trainee is put under the guidance of a master worker to require a higher level of skill. For example to become plumber , electrician etc. Which method of training is referred here.
Answer: Apprenticeship programme.
Question. In which type of training , employees learn their jobs on the equipments they will be using, but the training is conducted away from the actual work floor. Explain two other methods relating to this.
Answer: Vestibule training.
Question. “There is no need of human resource planning as so many people are available in the market these days” do you agree with this statement? Give reasons.
Answer: No, I do not agree with this statement. There is a great need for human resources planning. Also explain the points of need her human resource planning.
Question. “A newly appointed personnel manager is of the view that there is no need for training the workers”. Do you agree with his views? Give reasons in support of your answer.
Answer: No, I do not agree with view of personal manager. There is a great need for training. Also explain the points of need her training.
“Placing the right person on the right job at the right time is called staffing”
Importance of Staffing
1. Competent personnel: Staffing helps to find out competent persons for various jobs.
2. Higher performance: Higher performance by placing the right person on the right job.
3. Survival and growth: Survival and growth of the business by providing proper training and development to the future managers
4. Optimum utilisation of human resources: It is possible by ensuring the right number of persons on each job positions
5. Job satisfaction: Job satisfaction and morale of employees can be improved through proper assessment and remuneration policies
Features of Staffing
1. Important managerial function: All other managerial functions such as planning, organising etc. depend on manpower, hence itis very important
2. Pervasive: Managers at all levels and in all organisations perform staffing function
3. Continuous: It continues throughout the life of the organisation
4. Placement: Placing the right person on the right job is the motto of staffing
Steps in Staffing Process
1. Estimating manpower requirement: Planning the number of employees required and their qualifications.
5. Training and development: Training intended to improve knowledge, skills and attitudes of the employees regularly so as to enable them to perform better.
Recruitment: Recruitment is the process of searching for perspective employees and stimulating them to apply for jobs in the organisation.
1 Internal sources of recruitment
2 External sources of recruitment
Internal Sources of Recruitment: Under the source of recruitment , the
vacant job positions are filled by including the existing employee of the organisation.
1. it is economical
2. it motivates the existing employee
3. less amount is spent on training
4. through transfer of employee
1. no fresh or new ideas will come in the organising
2. there will be limited choice
3. not suitable for new organisation
4. frequent transfer may reduce the productive of employee
EXTERNAL SOURCES OF RECRUITMENT EXTERNAL SOURCES OF RECRUITMENT EXTERNAL SOURCES OF RECRUITMENT EXTERNAL SOURCES OF RECRUITMENT EXTERNAL SOURCES OF RECRUITMENT EXTERNAL SOURCES OF RECRUITMENT
When the candidates from outside the organisation are invited to fill the vacant job position then it is known as external recruitment.
External Sources of Recruitment
2.Casual callers from waiting list
5.Placement Agencies and Personnel Consultants
7.Recommendations of Present Employees
9.Advertising on Television
ADVANTAGES AND DISADVANTAGES OF EXTERNAL RECRUITMENT
• 1 fresh talent
• 2 wider choice
• 3 latest technological knowledge
• 4 Competitive spirit
• 1 the morale of existing employee goes down or falls
• 2 lengthy process
• 4 it is expensive as to invite the outsider to apply for a job .
Differences: Internal and External Sources
Quick Process Lengthy Process
Less expensive Costly
Motivating staff members Existing workers dissatisfied
Limited choice Wide choice of candidates
Selection begins where recruitment ends It is the process of identifying the most suitable and promising candidates from the list of recruited persons.
1.Preliminary screening: A careful screening of applications is done bya screening committee to eliminate the under qualified candidates
2.Selection Test: Tests are conducted to know the level of ability, knowledge, interest, aptitude etc. of a particular candidate.
a. Intelligence test
b. Trade test
c. Aptitude test
d. Interest test
e. Personality test
3. Interview: Detailed interviews are undertaken to seek more information from the candidate
4. Checking References: Reference is a source from which useful information on the candidate can besought
5. Selection decision: Final decision is made by the concerned manager based on the performance of the candidates in all the above steps
6. Medical Examination: The physical fitness of the candidates is checked through medical examination
7. Job offer: After a candidate has cleared all the above hurdles will be appointed through an appointment letter to join the organisation before a specific date.
8. Contract of employment:
After the appointment is accepted by the candidate, certain documents are to be executed by the employer and the candidate, in which all the terms and conditions regarding the employment will be specified such as job title, duties and responsibilities, pay scale, allowances, work rules, termination method etc.
Training & Development:
Its purpose is to enable them to do their jobs better.
It involves the growth of an employee in all respects, like personality development, motivation for growth, career planning etc.
Thus employee development is more future oriented and concerned with education than employee training
BENIFITS OF TRANING FOR ORGANISATION
1. Reduced learning time
2. better performance
3. attitude formation
4. aids in or help in solving operational problems
5. managing manpower need
6. helps to adapt changes
BENIFITS OF TRANING FOR EMPLOYEE
1. BETTER CAREER OPTION
2. EARNING MORE
3. BOOST UP THE MORALE OF EMPLOYEE
4. LESS CHANCE OF ACCIDENTS .
1. On the Job Training
2. Off the Job Training
On the Job Training: Under this method training is imparted among the employees while they are engaged in their work.
Here the employees learn by doing.
It includes job rotation, apprenticeship, coaching, committee assignments etc.
a. ApprenticeshipProgrammes: Under this, both knowledge and skills in doing a job are imparted. Here the trainee is put under the supervision of an experienced person in this field .
This method is more suitable in electrical work, mining etc.
b. Internship Training: A vocational institute enters into an arrangement with a business enterprise to provide practical knowledge to its students
It is intended for providing practical experience to the students in their fields
Eg: MBA students undertake project work in business enterprises, engineering students to industrial enterprises, Medical students to hospitalsetc.
Eg: Class room lectures, conferences, case study methods, films, TV shows, etc.
Vestibule Training: In this case an actual work situation is created in a class room. Employees use the same dummy materials and equipment for training.
Case Study Based HOTs Class 12 Business Studies
Read the following text and answer the following questions on the basis of the same:
Mr. VikasGoel is an H.R. Manager of “Sanduja Furniture Private Limited.” At the beginning of the new year he anticipated that the company willneed 30 new additional persons to fill up different vacancies. He gave an advertisement in the newspaper inviting applications for filling up different vacant posts. As many as 120 applications were received. The same were scrutinized. Out of these, conditions of 15 applicants were not acceptable tothecompany.Letters of regret, giving reasons, were sent tothem.Remaining candidates were called for preliminary interview. The candidates called for were asked to fill up blank application forms. Thereafter, they were given four tests.
The objective of the first test was to find out how much interestthe applicant takes in hiswork.
The objective of the second test was to find out ‘specialization’ ofthe applicant in any particulararea.
Third test aimed at making sure whether the applicant was capableof learning through training ornot.
The purpose of the fourth test was to find out how much capability a person has to mix-up with other persons, and whether he can influence other persons and get influenced by them.
Question. The purpose of the fourth test was too find out how much capability a person has to mix-up with other persons, and whether he can influence other persons and get influenced by them. Which tests is indicated in this situation.
A. Personality Test
B. Intelligent Tests
C. Aptitude Test
D. Trade Test
Question. At the beginning of the new year he anticipated that the company will need 30 new additional persons to fill up different vacancies. Identify the first step of staffing.
A. Placement and Orientation
B. Training and Development
D. Estimating Manpower Requirement
Question. From the given lines, ‘Out of these, conditions of 15 applicants were not acceptable to the company.’ Letters of regret, giving reasons, were sent to them. Which aspect of staffing is highlighted in the statement?
Question. The applicants were given four tests like intelligent test to interest test after filling up blank application form. Identify which step of selection process was followed by the management.
A. Selection Decision
B. Selection Tests
D. Medical Examination
Very Short Answer type Chapter Staffing Class 12 Business Studies
Question. Which functions of management helps in obtaining right people and putting them on the right jobs.
Question. Name the process concerned with searching for prospective candidates for vacant job position.
Question. What is job description ?
Answer: It is the document describing task, responsibilities and relation of one job with other job.
Question. What is job specification ?
Answer: It refers to the process of streamlining the attributes of a person required to do a job.
Question. Out of training and development, which one is a wider concept ?
Answer: Development is a Wider Concept.
Question. What is pre-requisite to selection ?
Answer: The pre-requisite to selection is recruitment.
Question. What is case study method of imparting training ?
Answer: Under this method, a real or hypothetical problem is provided to the trainees.
Short Answer Type Questions Chapter Staffing Class 12 Business Studies
Question. Alpha Enterprises is a company manufacturing water geysers. The company has a functional structure with four main functions – production, marketing, finance and human resource. As the demand for the product grew, the company decided to hire more employees.
Identify the concept which will help the human resource manager in deciding the actual number of persons required in each department.
Answer: Work load analysis
Question. Bhagavati Enterprises is a company engaged in the marketing of air conditioners of a famous brand. The company has a functional structure with four main functions – purchase, sales, finance and staffing. As the demand for the product grew, the company decided to recruit more employees.
Identify the concept which will help the human resource manager to find out the number and type of personnel available so that he could decide and recruit the required number of persons for each department.
Answer: Workforce analysis
Question. Zenith Ltd. is a highly reputed company and many people wanted to join this company. The employees of this organization are very happy and they discussed how they came in contact with this organization.
Aman said that he was introduced by the present sales manager, Mr. John.
Benu said that he had applied through the newspaper and was appointed as a HMM.
Vaivab said that he was neither related to any of the employee of the organization nor there was any advertisement in the newspaper even then he was directly called from IIM Ahmedabad from where he was about to complete his MBA.
(a) The above discussion is indicating an important function of management. Name the function of management,.
(b) The management function identified in part (a) follows a particular process. Explain the step of this process which is being discussed in the above para.
Answer: (a) Staffing.
(b) Recruitment. It is defined as the process of researching for prospective employees and Stimulating them to apply for jobs in the organization.
Question. Mr. Murthy is the HMM of Jay Hind Hospital in Vellore. He has to appoint nurses for the hospital. Since patients in the hospital are of different types, he wants to find out the candidate’s maturity and emotions in dealing with the patients. He also wants to know about the candidates’ ability to make decisions.
Explain two types of tests that Mr. Murthy can use to meet his requirements.
Answer: Two types of tests that Mr. Murthy can use to meet his requirements are :
(i) Personality test: it provides clues to a person’s emotions, reactions , maturity, value system Etc. they probe the overall the personality and are difficult to design and implement.
(ii) Intelligence test: it measures the level of intelligence quotient of an individual. It is an indicator of a person’s planning ability or the ability to make decisions and judgements.
Question. “ Our assets walk out of the door each evening, we have to make sure that they come back the next morning.” This statements to which function of management. Explain the importance of this function.
Question. Blue Heavens Ltd. Purchased a new hi – tech machine from Germany for manufacturing high quality auto components in a cost-effective manner. But during the production process, the manager observed that the quality of production was not as per standard. On investigation, It was found that there was lack of knowledge among the employees of using these hi – tech machines. So, frequent visit of engineers was required from Germany. This result in high overhead charges.
Suggest what can be done to develop the skills and abilities of employees for producing high quality products by using these hi – tech machines. Also state how the employees and the organization will benefit from suggestion.
Answer: Training of employees is required to develop the skills and abilities of employees for producing quality products.
Benefits of training to employees
1. Training reduces the chances of occurrence of accidents.
2. It increases the satisfaction and morale of employees.
3. It improves the quality of performance
Benefits of training to employees
1. It ensures better and fuller utilization of equipment and materials.
2. It increases profitability of the organization by enhancing the productivity of the employees
3. It boosts the morale of the employees and reduces absenteeism and labour turnover.
|CBSE Class 12 Business Studies HOTs Nature and Significance of Management|
|CBSE Class 12 Business Studies HOTs Principles of Management|
|CBSE Class 12 Business Studies HOTs Business Environment|
|CBSE Class 12 Business Studies HOTs Planning|
|CBSE Class 12 Business Studies HOTs Organising|
|CBSE Class 12 Business Studies HOTs Staffing|
|CBSE Class 12 Business Studies HOTs Directing|
|CBSE Class 12 Business Studies HOTs Controlling|
|CBSE Class 12 Business Studies HOTs Financial Management|
|CBSE Class 12 Business Studies HOTs Financial Market|
|CBSE Class 12 Business Studies HOTs Marketing Management|
|CBSE Class 12 Business Studies HOTs Consumer Protection|
More Study Material
CBSE Class 12 Business Studies Chapter 6 Staffing HOTS
We hope students liked the above HOTS for Chapter 6 Staffing designed as per the latest syllabus for Class 12 Business Studies released by CBSE. Students of Class 12 should download the High Order Thinking Skills Questions and Answers in Pdf format and practice the questions and solutions given in above Class 12 Business Studies HOTS Questions on daily basis. All latest HOTS with answers have been developed for Business Studies by referring to the most important and regularly asked topics that the students should learn and practice to get better score in school tests and examinations. Studiestoday is the best portal for Class 12 students to get all latest study material free of cost.
HOTS for Business Studies CBSE Class 12 Chapter 6 Staffing
Expert teachers of studiestoday have referred to NCERT book for Class 12 Business Studies to develop the Business Studies Class 12 HOTS. If you download HOTS with answers for the above chapter daily, you will get higher and better marks in Class 12 test and exams in the current year as you will be able to have stronger understanding of all concepts. Daily High Order Thinking Skills questions practice of Business Studies and its study material will help students to have stronger understanding of all concepts and also make them expert on all critical topics. You can easily download and save all HOTS for Class 12 Business Studies also from www.studiestoday.com without paying anything in Pdf format. After solving the questions given in the HOTS which have been developed as per latest course books also refer to the NCERT solutions for Class 12 Business Studies designed by our teachers
Chapter 6 Staffing HOTS Business Studies CBSE Class 12
All HOTS given above for Class 12 Business Studies have been made as per the latest syllabus and books issued for the current academic year. The students of Class 12 can refer to the answers which have been also provided by our teachers for all HOTS of Business Studies so that you are able to solve the questions and then compare your answers with the solutions provided by us. We have also provided lot of MCQ questions for Class 12 Business Studies in the HOTS so that you can solve questions relating to all topics given in each chapter. All study material for Class 12 Business Studies students have been given on studiestoday.
Chapter 6 Staffing CBSE Class 12 HOTS Business Studies
Regular HOTS practice helps to gain more practice in solving questions to obtain a more comprehensive understanding of Chapter 6 Staffing concepts. HOTS play an important role in developing an understanding of Chapter 6 Staffing in CBSE Class 12. Students can download and save or print all the HOTS, printable assignments, and practice sheets of the above chapter in Class 12 Business Studies in Pdf format from studiestoday. You can print or read them online on your computer or mobile or any other device. After solving these you should also refer to Class 12 Business Studies MCQ Test for the same chapter
CBSE HOTS Business Studies Class 12 Chapter 6 Staffing
CBSE Class 12 Business Studies best textbooks have been used for writing the problems given in the above HOTS. If you have tests coming up then you should revise all concepts relating to Chapter 6 Staffing and then take out print of the above HOTS and attempt all problems. We have also provided a lot of other HOTS for Class 12 Business Studies which you can use to further make yourself better in Business Studies.
You can download the CBSE HOTS for Class 12 Business Studies Chapter 6 Staffing for latest session from StudiesToday.com
Yes, you can click on the link above and download topic wise HOTS Questions Pdfs for Chapter 6 Staffing Class 12 for Business Studies
Yes, the HOTS issued by CBSE for Class 12 Business Studies Chapter 6 Staffing have been made available here for latest academic session
You can easily access the link above and download the Class 12 HOTS Business Studies Chapter 6 Staffing for each topic
There is no charge for the HOTS and their answers for Chapter 6 Staffing Class 12 CBSE Business Studies you can download everything free
HOTS stands for "Higher Order Thinking Skills" in Chapter 6 Staffing Class 12 Business Studies. It refers to questions that require critical thinking, analysis, and application of knowledge
Regular revision of HOTS given on studiestoday for Class 12 subject Business Studies Chapter 6 Staffing can help you to score better marks in exams
Yes, HOTS questions are important for Chapter 6 Staffing Class 12 Business Studies exams as it helps to assess your ability to think critically, apply concepts, and display understanding of the subject.