CBSE Class 12 Business Studies - Directing HOTs

Scroll down for PDF

Class 12 Business Studies - Directing HOTs Higher Order Thinking Skills (HOTS) download and print

Unit-VII

Directing

1. Give one example of ‘Noise’ in the process of communication.

Ans. ‘Poor telephone connection’.

2. State the element of directing which helps in implementing the principle of ‘Solar-Chain’.

Ans. Formal Communication.

3. in which type of communication does a junior communicate with his senior?

Ans. Upward Communication.

4. State any two non-Financial incentives.

Ans. A) Job-Security    B) Status

5. Name the formal Communication network where each person can communicate with his adjoining two persons?

Ans. Circular.

6. Give example of any two organizational facilities to encourage free flow of communication by removing organizational barriers.

Ans. 1) Complaint Box      2) Social and Cultural Gathering.

7. What is the highest level need in the need Hierarchy of Abraham Maslow?

Ans- Self Actualization.

8. Name the Software company promoted by Bill Gates.

Ans. Microsoft.

9. Enumerate any two functions of supervisors.

Ans. a) Motivating workers   b) Providing Training.

10. Give any two principles for effective Directing.

Ans. a) Maximum Individual contribution   b) Unity of command.

11. Give two examples of semantic barriers.

Ans.   a) Badly expressed message.   b) Unclarified Assumptions.

12.  Mohan and Sohan are friends working in Surya ltd. As Production and Sales Managers respectively .In an interdepartmental meeting sohan informed Mohan about a change in the marketing policy of the company.

(a) Identify the type of communication used in the above example.

(b) Name and explain any 2 networks of the type of communication identified in part (a) (4)

Ans: informal

Explain any two network of informal communication-gossip,cluster

13 .There are some barriers related to organization structure rules and regulation. State any 4 such barriers. (4)

Ans:explain organizational barrier:

Organisational policy,rules and regulations,status,complexity in structure

14 “The post of Supervisors should be abolished,” Give your opinion. (5)

Ans: No, explain the functions of supervisor

15. Rajat a Sales Manager, achieved his sales targets one month in advance. This achievement was displayed on the notice board and a certificate for the best performance was awarded to him by the CEO of the company

(a)Name the incentive provided to Rajat.

(b)Identify the type of incentive.

(c)List 2 other incentives of the type identified in part (b) (3)

Ans . (a) Incentive provided to Rajat is an example of Employee Recognition Programmes.

         (c) The 2 other Non-Financial incentive are:

        1. Status        2. Job Security.

16 . Workers of a factory often seek guidance of Production Managers. The production Manager finds himself overburdened. Advise the way to relive production manager. (3)

Ans:appoint a supervisor

17. In an organization employees always feel they are under stress. They take least initiatives and fear to express their problem before the manager. What do you think is wrong with the manager? (3)

Ans:The manager is lacking leadership quality

18. The employees of Manik Ltd, a Software Company, Have formed a Dramatic Group for their recreation. Name the type of organization so formed and state its 3 features. (4)

Ans:informal

19. Name the need in which employee desire affection, companionship, friendliness. How can such needs be fulfilled by any organization. (3)

Ans:social.it can be fulfilled by arranging social gatherings,clubs,keeping cordial relation with colleagues.

20. Mr Sharma wants to own a house. Which need are we referring to over here? explain the need and also explain other needs. (6)

Ans: the need being referred to in maslow’s need hierarchy theory in basic needs.

Explanation of all needs :

(A)physiological

(B)security

(C)social

(D)esteem

(E)self actualization.

 

Please refer to link below to download pdf file of Class 12 Business Studies - Directing HOTs

Tags: 

Click on the text For more study material for Business Studies please click here - Business Studies

Latest NCERT & CBSE News

Read the latest news and announcements from NCERT and CBSE below. Important updates relating to your studies which will help you to keep yourself updated with latest happenings in school level education. Keep yourself updated with all latest news and also read articles from teachers which will help you to improve your studies, increase motivation level and promote faster learning

CBSE Counseling for Board exam 2020 starts today

The 23rd psychological Counseling starts 1st February (today) for The Class10 and Class12 CBSE students and their parents, by the Central Board of Secondary Education (CBSE).    This Counseling service is cost-free and this counseling service will be available every...

Simple tips to Excel in Examinations

We are entering the last quarter of the Academic Session. With examinations just around the corner, I am sure all of us are carrying a mixed bag of Stress, Excitement, and Anxieties!! So, first and foremost- Let’s be Positive and Futuristic! It’s most important to...

CBSE Board Exam Date Sheet of class 10th and 12th

The Central Board of Secondary Education (CBSE) released the Date sheet of Class 10 and Class 12th 2020 examination on the official website cbse.nic.in. The board examination of Class 12 will be conducted from 15 February to 30 March 2020, while the board examination...

×
Studies Today