CBSE Class 12 Business Studies HOTs - Consumer Protection

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CBSE Class 12 Business Studies HOTs - Consumer Protection. Higher Order Thinking Skills (HOTS) download and print.

Chapter–XI
Consumer Protection
HOTS QUESTIONS

Q.1 MS X purchased a car of Rs.15 lakh but he is to satisfied with the quality and performance of the car. The company of the car did not provide any remedy to him. Under which authority of consumer protection Act’ 1986 he can file an appeal ?

Q. 2 Without what period of purchase the complaint can be filed under consumer protection Act ?

Q. 3 On which type of products can eco mark is used ?

Q. 4 On which type of products can eco mark be used ?

Q. 5 “X, who was a vegetarian went to a snack bar for having burger and later found that it had a non-vegetarian content. Neither the advertisement nor the packing of the product displayed about the content”. Which right of consume is violated ?

Q.6 Amit wants to buy Gold Jewellary. As an aware customer how can he be sure about the quality of the jewellary ?

Q. 7 A consumer is not satisfied with the order of the District forms, where can he appeal ?

Q. 8 If a case is decided by the District form, can it be appealed before the supreme court.

 Q. 9 Which kind of appeals can be taken to the Supreme Court ?

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