CBSE Class 12 Business Studies HOTs - Directing

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CBSE Class 12 Business Studies HOTs - Directing. Higher Order Thinking Skills (HOTS) download and print



Q1. Give examples as to how directing takes place at each level of organization? (1)

Q2. A co. wants to replace manual production technique with mechanized techniques. labour unions are resisting this change. Which function of management will help in introducing this change and how? (1)

Q3. An element of the directing function seeks to provide inducement to employees to act in a particular manner. Name this element. Can this inducement be in a negative manner also if so give examples. (1)

Q4. In Maslow’s need hierarchy identify the needs which can be satisfied with financial incentives and also those which can be satisfied with non financial incentives? (1)

Q5. Narainmurthy and J R D Tata are leaders of great status and eminence. Why do you think these role was critical in building their organisation’s fortunes? (1)


Ans.1 (i) At lower level supervisor directs subordinates.

(ii) At middle level instructions & guidance given to lower level.

(iii) At top most level of management provides leadership & communicates objective & policies to entire organisation.

Ans. 2 Directing by instructing guiding & motivating by subordinates.

Ans. 3 The element is motivation Negative inducements can be given in the form of transfers, stoppage of increments.

Ans. 4 Needs which can be satisfied with financial incentives are physiological needs & safety & security needs. Needs satisfied by non financial incentives esteem & self actualization.

Ans. 5 Leadership critical to an organisation because

(i) Influence of behaviour

(ii) Interpersonal relationship

(iii) Introducing changes

(iv) Conflict handler.

(v) Training to subordinates.

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