CBSE Class 12 Business Studies Staffing Notes Set B

Meaning
Staffing means putting people to jobs. It begins with human resource planning and includes different other functions like recruitment, selection training, development, promotion and performance appraisal of work force.

Need and Importance of Staffing :-
1. Obtaining Competent personal : Proper staffing helps in discovering and obtaining competent personal for various jobs.
2. Higher performance : Proper staffing ensures higher performance by putting right person on the right job.
3. Continuous growth : Proper staffing ensures continuous survival and growth of the enterprise.
4. Optimum utilisation of human resources :- it prevents under – utilisation of personnel and high labour cost.
5. Improves job satisfaction : It improves job satisfaction and morale of employee.

Process of staffing :

Components of Staffing
(A) Recruitment (B) Selection (C) Training. Thus, Recruitment + Selection + Training = Staffing.

(A) Recruitment : Recruitment may be defined as the process of searching for prospective employee and stimulating them to apply for job in the Organisation.
Sources of Recruitment :- (A) Internal Source (B) External Sources
Internal Sources of Recruitment :- Internal sources refer to inviting candidates from within the Organisation. Following are important sources of internal recruitment.
1. Transfer :- It involves the shifting of an employee from one job of another, from one department to another or from one shift to another shift.
2. Promotions : It refers to shifting an employee to a higher position carrying higher responsibilities, prestige, facilities and pay. 3. Laid off employee : To recall the temporary worker for work is called Lay-off as internal sources of recruitment.

External Sources of Recruitment :-
1. Direct Recruitment :- Under the direct Recruitment a notice is placed on the notice board of the enterprise specifying the details of the job available.
2. Casual callers : Many reputed business org. keep a data base of unsolicited applicants in their office. These list can be use for Recruitment.
3. Advertisement : – Advertisement in newspaper is generally used when a wider choice is required.
4. Employment Exchange : Employment exchange is regarded as a good source of Recruitment.
5. Compus recruitment and labour contractors can be used for the purpose. 

(B) Selection : Selection is the process of choosing from among the candidates from within the org. or from the outside, the most suitable person from the current position or for the future position.

(C) Training: Training is the act of increasing the knowledge and technical skills of an employee for doing a particular job efficiently.

Benefits to the Organisation: –
1. It enhances employee productivity and quality.
2. Training increases employee moral.
3. Employee got new Tech. knowledge.
4. Efficient uses of machine.

Benefits to the Employee: –
1. Improved skills and knowledge of employee
2. Increased performance by the individual help him to earn more.
3. Less accidents.
4. Training increases the satisfaction and morale of employee.

Training Method
(A) On the Job Method: – It refers to the method that are applied to the work place, while the employee is actually working. It means learning while doing.
1. Apprenticeship Programme Training: – A master worker or a trainer is appointed who guides the worker regarding the skill of job.
2. Coaching : In this method, the superior guides and instructs the trainee as a coach.
3. Job Rotation : In this method employee is transfer to other department or other shift.

(B) Off the Job Method : These methods are used away from the work place. It means learning before doing.
1. Class room lectures : The lecture approach is well adapted to convey specific information. The use of audio-visuals can often make a formal classroom.
2. Films : They can provide information to the employee.
3. Case study : Trainee study the cases to determine problems & analyses causes.
4. Computer modelling – Training provide to the employee by the help of computer