Read and download NCERT Class 12 Home Science Chapter 20 Consumer Education and Protection in NCERT book for Class 12 Home Science. You can download latest NCERT eBooks chapter wise in PDF format free from Studiestoday.com. This Home Science textbook for Class 12 is designed by NCERT and is very useful for students. Please also refer to the NCERT solutions for Class 12 Home Science to understand the answers of the exercise questions given at the end of this chapter
NCERT Book for Class 12 Home Science Human Ecology and Family Sciences Part II Chapter 20 Consumer Education and Protection
Class 12 Home Science students should refer to the following NCERT Book Human Ecology and Family Sciences Part II Chapter 20 Consumer Education and Protection in Class 12. This NCERT Book for Class 12 Home Science will be very useful for exams and help you to score good marks
Human Ecology and Family Sciences Part II Chapter 20 Consumer Education and Protection NCERT Book Class 12
CONSUMER EDUCATION AND PROTECTION
LEARNING OBJECTIVES
After completing this chapter the learner will be able to –
- understand the importance and role of Consumer Education and Protection
- explain the basic concepts related to Consumer Education and Protection
- analyse the knowledge and skills needed for a career in this field
- understand the scope and career options.
INTRODUCTION
All of us purchase a variety of goods and services to satisfy our needs and desires. Hence, every human is a natural consumer. Have you, your parents or friend experienced any problem where, even after paying for the goods, you found that the quality was not as per your expectations for the price paid or the quantity supplied was less than what was promised? Did you pay for some services which appeared attractive in the advertisement but in reality fell far short of the image portrayed? Under such circumstances what was your reaction? Did you feel frustrated and cheated? What did you do? Did you take any action, draw attention of the manufacturer /service provider to the problem you experienced? Did they give you a hearing and take any kind of corrective measures? Were you satisfied? If not, did you feel that the situation could have been better if you had some support? Let us try to find answers to these questions.
You have already learnt in Class XI about family finance management incorporating money income, its management, savings and investment, credit and also realised how important it is to get maximum satisfaction on spending each penny that you earn. Consumer education teaches you to be an efficient and alert consumer.
Significance of Consumer Education and Protection
Look around and you will find that the number of products being manufactured and sold is steadily increasing in both urban and rural markets. We are all aware that manufacturers are responsible for supplying good quality products and if there is a problem, consumers have the right to redressal. Manufacturers can no longer take consumers/customers for granted. With increasing number of consumers and volume of consumption of goods and services, manufacturers/suppliers/service providers have begun to realise that it is important to respect and satisfy the ‘consumer’, since the reputation of the company and its profits are determined by consumer opinion. India has been transforming from an underdeveloped to a developing economy. Much of this can be attributed to industrialisation and globalisation. These economic changes have improved the standard of living along with increased buying power. We are living in a ‘global village’ and facing the challenges of global markets. The march towards ‘global economy’ necessitates a global outlook on the part of consumers who cannot sit back and watch. They have to emerge as a progressive force to ensure their welfare. They have to understand the economic system and inter relationships of individuals with each other, with business and with government. It is necessary for today’s consumer to be careful, alert and be well informed. Consumer education and protection have thus become important.
Further, the Indian government has become liberal and opened the doors to foreign companies. Thus we can see a variety of products, made by multinationals that have established their manufacturing/assembly units in India or imported items, on the shelves of many stores. This has advantages but, at the same time, there are disadvantages. On the positive side the Indian consumer has much to choose from and can look for better products with competitive pricing.
Click on the below link to download NCERT Class 12 Home Science Chapter 20 Consumer Education and Protection
NCERT Class 12 Home Science Chapter 1 Work Livelihood and Career |
NCERT Class 12 Home Science Chapter 2 Clinical Nutrition and Dietetics |
NCERT Class 12 Home Science Chapter 3 Public Nutrition and Health |
NCERT Class 12 Home Science Chapter 4 Catering and Food Service Management |
NCERT Class 12 Home Science Chapter 5 Food Processing and Technology |
NCERT Class 12 Home Science Chapter 6 Food Quality and Food Safety |
NCERT Class 12 Home Science Chapter 7 Early Childhood Care and Education |
NCERT Class 12 Home Science Chapter 8 Guidance and Counselling |
NCERT Class 12 Home Science Chapter 9 Special Education and Support Services |
NCERT Class 12 Home Science Chapter 10 Management of Support Services |
NCERT Class 12 Home Science Projects |
NCERT Class 12 Home Science Chapter 11 Design for Fabric and Apparel |
NCERT Class 12 Home Science Chapter 12 Fashion Design and Merchandising |
NCERT Class 12 Home Science Chapter 13 Production and Quality Control in the Garment Industry |
NCERT Class 12 Home Science Chapter 14 Textile Conservation in Museums |
NCERT Class 12 Home Science Chapter 15 Care and Maintenance of Fabrics in Institutions References |
NCERT Class 12 Home Science Chapter 16 Human Resource Management |
NCERT Class 12 Home Science Chapter 17 Hospitality Management |
NCERT Class 12 Home Science Chapter 18 Ergonomics and Designing of Interior and Exterior Spaces |
NCERT Class 12 Home Science Chapter 19 Event Management |
NCERT Class 12 Home Science Chapter 20 Consumer Education and Protection |
NCERT Class 12 Home Science Chapter 21 Development Communication and Journalism |
NCERT Class 12 Home Science Chapter 22 Advocacy |
NCERT Class 12 Home Science Chapter 23 Media Management Design and Production |
NCERT Class 12 Home Science Chapter 24 Corporate Communication and Public Relations |
NCERT Class 12 Home Science Chapter 25 Management of Development Programmes |
NCERT Book Class 12 Home Science Human Ecology and Family Sciences Part II Chapter 20 Consumer Education and Protection
The above NCERT Books for Class 12 Home Science Human Ecology and Family Sciences Part II Chapter 20 Consumer Education and Protection have been published by NCERT for latest academic session. The textbook by NCERT for Human Ecology and Family Sciences Part II Chapter 20 Consumer Education and Protection Home Science Class 12 is being used by various schools and almost all education boards in India. Teachers have always recommended students to refer to Human Ecology and Family Sciences Part II Chapter 20 Consumer Education and Protection NCERT etextbooks as the exams for Class 12 Home Science are always asked as per the syllabus defined in these ebooks. These Class 12 Human Ecology and Family Sciences Part II Chapter 20 Consumer Education and Protection book for Home Science also includes collection of question. Along with Home Science Class 12 NCERT Book in Pdf for Human Ecology and Family Sciences Part II Chapter 20 Consumer Education and Protection we have provided all NCERT Books in English Medium for Class 12 which will be really helpful for students who have opted for english language as a medium. Class 12 students will need their books in English so we have provided them here for all subjects in Class 12.
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