NCERT Class 12 Home Science Chapter 20 Consumer Education and Protection

Read and download NCERT Class 12 Home Science Chapter 20 Consumer Education and Protection in NCERT book for Class 12 Home Science. You can download latest NCERT eBooks chapter wise in PDF format free from Studiestoday.com. This Home Science textbook for Class 12 is designed by NCERT and is very useful for students. Please also refer to the NCERT solutions for Class 12 Home Science to understand the answers of the exercise questions given at the end of this chapter

NCERT Book for Class 12 Home Science Human Ecology and Family Sciences Part II Chapter 20 Consumer Education and Protection

Class 12 Home Science students should refer to the following NCERT Book Human Ecology and Family Sciences Part II Chapter 20 Consumer Education and Protection in Class 12. This NCERT Book for Class 12 Home Science will be very useful for exams and help you to score good marks

Human Ecology and Family Sciences Part II Chapter 20 Consumer Education and Protection NCERT Book Class 12

CONSUMER EDUCATION AND PROTECTION


 LEARNING OBJECTIVES

After completing this chapter the learner will be able to –

  •  understand the importance and role of Consumer Education and Protection
  •   explain the basic concepts related to Consumer Education and Protection
  •   analyse the knowledge and skills needed for a career in this field
  •  understand the scope and career options.

INTRODUCTION

All of us purchase a variety of goods and services to satisfy our needs and desires. Hence, every human is a natural consumer. Have you, your parents or friend experienced any problem where, even after paying for the goods, you found that the quality was not as per your expectations for the price paid or the quantity supplied was less than what was promised? Did you pay for some services which appeared attractive in the advertisement but in reality fell far short of the image portrayed? Under such circumstances what was your reaction? Did you feel frustrated and cheated? What did you do? Did you take any action, draw attention of the manufacturer /service provider to the problem you experienced? Did they give you a hearing and take any kind of corrective measures? Were you satisfied? If not, did you feel that the situation could have been better if you had some support? Let us try to find answers to these questions.

You have already learnt in Class XI about family finance management incorporating money income, its management, savings and investment, credit and also realised how important it is to get maximum satisfaction on spending each penny that you earn. Consumer education teaches you to be an efficient and alert consumer.

Significance of Consumer Education and Protection

Look around and you will find that the number of products being manufactured and sold is steadily increasing in both urban and rural markets. We are all aware that manufacturers are responsible for supplying good quality products and if there is a problem, consumers have the right to redressal. Manufacturers can no longer take consumers/customers for granted. With increasing number of consumers and volume of consumption of goods and services, manufacturers/suppliers/service providers have begun to realise that it is important to respect and satisfy the ‘consumer’, since the reputation of the company and its profits are determined by consumer opinion. India has been transforming from an underdeveloped to a developing economy. Much of this can be attributed to industrialisation and globalisation. These economic changes have improved the standard of living along with increased buying power. We are living in a ‘global village’ and facing the challenges of global markets. The march towards ‘global economy’ necessitates a global outlook on the part of consumers who cannot sit back and watch. They have to emerge as a progressive force to ensure their welfare. They have to understand the economic system and inter relationships of individuals with each other, with business and with government. It is necessary for today’s consumer to be careful, alert and be well informed. Consumer education and protection have thus become important.

Further, the Indian government has become liberal and opened the doors to foreign companies. Thus we can see a variety of products, made by multinationals that have established their manufacturing/assembly units in India or imported items, on the shelves of many stores. This has advantages but, at the same time, there are disadvantages. On the positive side the Indian consumer has much to choose from and can look for better products with competitive pricing.


Click on the below link to download NCERT Class 12 Home Science Chapter 20 Consumer Education and Protection

Human Ecology and Family Sciences Part I Chapter 01 Work Livelihood and Career
NCERT Class 12 Home Science Chapter 1 Work Livelihood and Career
Human Ecology and Family Sciences Part I Chapter 02 Clinical Nutrition and Dietetics
NCERT Class 12 Home Science Chapter 2 Clinical Nutrition and Dietetics
Human Ecology and Family Sciences Part I Chapter 03 Public Nutrition and Health
NCERT Class 12 Home Science Chapter 3 Public Nutrition and Health
Human Ecology and Family Sciences Part I Chapter 04 Catering and Food Service Management
NCERT Class 12 Home Science Chapter 4 Catering and Food Service Management
Human Ecology and Family Sciences Part I Chapter 05 Food Processing and Technology
NCERT Class 12 Home Science Chapter 5 Food Processing and Technology
Human Ecology and Family Sciences Part I Chapter 06 Food Quality and Food Safety
NCERT Class 12 Home Science Chapter 6 Food Quality and Food Safety
Human Ecology and Family Sciences Part I Chapter 07 Early Childhood Care and Education
NCERT Class 12 Home Science Chapter 7 Early Childhood Care and Education
Human Ecology and Family Sciences Part I Chapter 08 Guidance and Counselling
NCERT Class 12 Home Science Chapter 8 Guidance and Counselling
Human Ecology and Family Sciences Part I Chapter 09 Special Education and Support Services
NCERT Class 12 Home Science Chapter 9 Special Education and Support Services
Human Ecology and Family Sciences Part I Chapter 10 Management of Support Services Institutions and Programmes for Children Youth and Elderly
NCERT Class 12 Home Science Chapter 10 Management of Support Services
Human Ecology and Family Sciences Part II Appendix Projects
NCERT Class 12 Home Science Projects
Human Ecology and Family Sciences Part II Chapter 11 Design for Fabric and Apparel
NCERT Class 12 Home Science Chapter 11 Design for Fabric and Apparel
Human Ecology and Family Sciences Part II Chapter 12 Fashion Design and Merchandising
NCERT Class 12 Home Science Chapter 12 Fashion Design and Merchandising
Human Ecology and Family Sciences Part II Chapter 13 Production and Quality Control in the Garment Industry
NCERT Class 12 Home Science Chapter 13 Production and Quality Control in the Garment Industry
Human Ecology and Family Sciences Part II Chapter 14 Textile Conservation in Museums
NCERT Class 12 Home Science Chapter 14 Textile Conservation in Museums
Human Ecology and Family Sciences Part II Chapter 15 Care and Maintenance of Fabrics in Institutions References
NCERT Class 12 Home Science Chapter 15 Care and Maintenance of Fabrics in Institutions References
Human Ecology and Family Sciences Part II Chapter 16 Human Resource Management
NCERT Class 12 Home Science Chapter 16 Human Resource Management
Human Ecology and Family Sciences Part II Chapter 17 Hospitality Management
NCERT Class 12 Home Science Chapter 17 Hospitality Management
Human Ecology and Family Sciences Part II Chapter 18 Ergonomics and Designing of Interior and Exterior Spaces
NCERT Class 12 Home Science Chapter 18 Ergonomics and Designing of Interior and Exterior Spaces
Human Ecology and Family Sciences Part II Chapter 19 Event Management
NCERT Class 12 Home Science Chapter 19 Event Management
Human Ecology and Family Sciences Part II Chapter 20 Consumer Education and Protection
NCERT Class 12 Home Science Chapter 20 Consumer Education and Protection
Human Ecology and Family Sciences Part II Chapter 21 Development Communication and Journalism
NCERT Class 12 Home Science Chapter 21 Development Communication and Journalism
Human Ecology and Family Sciences Part II Chapter 22 Advocacy
NCERT Class 12 Home Science Chapter 22 Advocacy
Human Ecology and Family Sciences Part II Chapter 23 Media Management Design and Production
NCERT Class 12 Home Science Chapter 23 Media Management Design and Production
Human Ecology and Family Sciences Part II Chapter 24 Corporate Communication and Public Relations
NCERT Class 12 Home Science Chapter 24 Corporate Communication and Public Relations
Human Ecology and Family Sciences Part II Chapter 25 Management of Development Programmes
NCERT Class 12 Home Science Chapter 25 Management of Development Programmes

Home Science NCERT Book Class 12 Human Ecology and Family Sciences Part II Chapter 20 Consumer Education and Protection

The above NCERT Books for Class 12 Home Science Human Ecology and Family Sciences Part II Chapter 20 Consumer Education and Protection have been published by NCERT for latest academic session. The textbook by NCERT for Human Ecology and Family Sciences Part II Chapter 20 Consumer Education and Protection Home Science Class 12 is being used by various schools and almost all education boards in India. Teachers have always recommended students to refer to Human Ecology and Family Sciences Part II Chapter 20 Consumer Education and Protection NCERT etextbooks as the exams for Class 12 Home Science are always asked as per the syllabus defined in these ebooks. These Class 12 Human Ecology and Family Sciences Part II Chapter 20 Consumer Education and Protection book for Home Science also includes collection of question. We have also provided NCERT solutions for Class 12 Home Science which have been developed by teachers of StudiesToday.com after thorough review of the latest book and based on pattern of questions in upcoming exams for Class 12 students.

NCERT Book Class 12 Home Science Human Ecology and Family Sciences Part II Chapter 20 Consumer Education and Protection

The latest NCERT book for Human Ecology and Family Sciences Part II Chapter 20 Consumer Education and Protection pdf have been published by NCERT based on the latest research done for each topic which has to be taught to students in all classes. The books for Class 12 Home Science Human Ecology and Family Sciences Part II Chapter 20 Consumer Education and Protection are designed to enhance the overall understanding of students. All Class 12 NCERT textbooks have been written in an easy to understand language which will help to enhance the overall level of Class 12 students. 

Human Ecology and Family Sciences Part II Chapter 20 Consumer Education and Protection NCERT Book Class 12 Home Science

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Class 12 Home Science Human Ecology and Family Sciences Part II Chapter 20 Consumer Education and Protection NCERT Book

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Class 12 Human Ecology and Family Sciences Part II Chapter 20 Consumer Education and Protection NCERT Book Home Science

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