CBSE Book Class 12 Business Studies Staffing

Chapter – VI

Staffing

2-3 marks Q should not exceed 30-40 words

4-5 marks Q should not exceed 60-80 words

6 marks Q should not exceed 100 words

Staffing Syllabus (one 6 marks question comes as a choice and one 4 marks question comes on wage and time piece system)

Define staffing as a function of management? (DASTOD)

• Staffing is the process of determining the manpower needed to meet the objectives of the organisation.
• Apprising and selecting candidates to fill these requirements; and
• Training, orienting and developing (TOD) new and existing staff.

Explain briefly 6 steps in the STAFFING PROCESS ?–

(maintain the sequence. 2 marks will be deducted if sequence is not maintained)

Following are the important steps involved in the staffing process:

Manpower planning:

• Man power planning tries to assess manpower requirements in advance keeping the production schedules, market fluctuations, demand forecasts, etc. in the background.
• The focus of manpower planning is to get the right number of qualified people at the right time.
• Manpower requirements are estimated through job analysis.

Job analysis: (What is job analysis?)

• Job analysis means a careful study of the tasks and responsibilities involved in a job.
• The relation of one job with another job
• The conditions under which the job is to be done; and
• The capabilities of the job-holder to perform the job satisfactorily.

Recruitment: (Define recruitment?)

• Recruitment is the process of finding and attracting candidates to fill up vacant positions in the organisation.
• The process begins when new recruits are sought and ends when their applications are submitted.
• Both internal and external sources may be used to recruit staff.

Selection: (Define selection?)

• Selection is choosing from among the applications the most suitable candidates to fill up the vacancies in the organisation.
• It involves comparing and evaluating candidates in the light of qualifications required to perform the job.
• It consists of application, test, interview, medical examination, reference check, etc.

Training (Define Training)

• Training means providing new recruits with required knowledge and skills relating to their jobs.
• Training increases workers’ knowledge, ability, competence & makes them more useful.
• Every new recruit has to undergo a period of training in different departments till he is found to have sufficient knowledge of the important types of work. Subsequently he is given the job that he is best suited for.

Please refer to attached file for CBSE Class 12 Business Studies Staffing