CBSE Class 12 Business Studies Directing MCQs Set D

Question. Which of the following leadership styles has the speciality of centralised authority?
(a) Autocratic leadership style
(b) Democratic leadership style
(c) Free-rein leadership style
(d) None of the above

Answer : A

Question. Directing is the ________ stage of management process.
(a) First
(b) Second
(c) Third
(d) Fourth

Answer : D

Question. Directing is necessary at the ________ level of management.
(a) Top
(b) Lower
(c) Middle
(d) All

Answer : D

Question. During the process of communication there is an exchange of ________ .
(a) Ideas
(b) Orders
(c) Feelings
(d) All of the options

Answer : D

Question. Which of the following principle is necessary for management?
(a) Unity of Command
(b) Harmony of Objectives
(c) Follow Through
(d) All of the options

Answer : D

Question. According to Maslow a person satisfies his ________ needs one after the other in a definite order.
(a) Seven
(b) Five
(c) Three
(d) Six

Answer : B

Question. Job security means the ________ of Job.
(a) Insecurity (Instability)
(b) Stability
(c) Demotion
(d) Promotion

Answer : B

Question. Which of the following creates ability to work?
(a) Education
(b) Training
(c) Education and Training
(d) Motivation

Answer : C

Question. Loss of letter during the process of communication is the example of ________.
(a) Decoding
(b) Message
(c) Encoding
(d) Noise

Answer : D

Question. What is the name of the need which makes an individual to take his ability to the highest level?
(a) Esteem Need
(b) Self Actualisation Need
(c) Security Need
(d) All of the options

Answer : B

Question. ________ Communication is also called Grapevine Communication.
(a) Written
(b) Informal
(c) Formal
(d) Oral

Answer : B

Question. Which of the following is the element of directing?
(a) Communication
(b) Motivation
(c) Communication and Motivation
(d) Organisation

Answer : C

Question. What out of the following does supervision ensure?
(a) Ensures issuing instructions
(b) Facilitates Control
(c) Both the above
(d) Industrial Conflicts

Answer : C

Question. ‘Wrong interpretation of message’ – what type of communication barrier is it?
(a) Semantic
(b) Emotional
(c) Organisational
(d) Personal

Answer : A

Question. Abraham Maslow propounded the Need Hierarchy Theory in the year ________.
(a) 1843
(b) 1943
(c) 1893
(d) 1963

Answer : B

Question. From which of the following leadership styles yields the advantage of high level motivation?
(a) Autocratic leadership style
(b) Democratic leadership style
(c) Free-rein leadership style
(d) None of the above

Answer : C

Question. A supervision performs role of ________ .
(a) As a Key Man
(b) As a Middle Man
(c) As a Human Relation Specialist
(d) All of the options

Answer : D

Question. Who of the following ensures that the work is progressing at the desired speed or not?
(a) Planning
(b) Organising
(c) Communication
(d) Supervision

Answer : D

Question. Which of the following is the personal communication barrier?
(a) Fear of challenge to authority
(b) Organisational Policies
(c) Unclarified Assumptions
(d) Premature Evaluation

Answer : A

Question. The characteristic of motivation happens to be ________ .
(a) Positive
(b) Negative
(c) Positive and Negative
(d) Quantitative

Answer : C

Question. Which of the following communication spreads rumours?
(a) Formal
(b) Informal
(c) Written
(d) All of the options

Answer : B

Question. Which of the following needs of the employees are satisfied by the nonfinancial motivation?
(a) Social
(b) Esteem
(c) Self-Actualisation
(d) All of the options.

Answer : D

Question. In supervision there is a ________ relationship between the supervisor and the subordinates.
(a) Distant
(b) Close
(c) Face to Face
(d) Almost nothing (Nil)

Answer : C

Question. The objective of leadership is to make use of ________ per cent of the ability of an individual.
(a) 40
(b) 50
(c) 80
(d) 100

Answer : D

Question. ‘Lack of attention’ – What type of Communication barrier is it?
(a) Semantic
(b) Emotional
(c) Organisational
(d) Personal

Answer : B

Question. In order to complete the process of communication, there should at least be ________ persons.
(a) One
(b) Two
(c) Three
(d) Four

Answer : B

Question. The purpose of motivation is that process which creates ________ among the people to achieve desired objectives.
(a) Competition
(b) Excitement
(c) Conflict
(d) Cooperation

Answer : B

Question. Which of the following is the characteristic of leadership?
(a) Influencing Process
(b) Physical Features
(c) Knowledge
(d) Integrity

Answer : A

Question. In an organisation, employees always feel that they are under enormous unnecessary stress, as the manager does not provide any information about future plans but simply instructs them what to do. He also does not listen to any of the suggestions given by the subordinates. Identify the type of leadership style followed by the manager in the above situation.
(a) Autocratic
(b) Democratic
(c) Free-rein
(d) Participative

Answer : A

Question. XYZ company offers its director certain benefits such as car, housing, medical facilities, etc, apart from basic salary. Name the incentive provided here by the company to its director.
(a) Stock option
(b) Perquisites
(c) Bonus
(d) Job enrichment

Answer : B

Question. The process of converting the message into communication symbols is known as:
(a) Feedback
(b) Decoding
(c) Media
(d) Encoding

Answer : D

Question. Physiological needs include ________ .
(a) Food
(b) House
(c) Clothes
(d) All of the options

Answer : D

Question. ________ is not included in Directing.
(a) Planning
(b) Leadership
(c) Communication
(d) Motivation

Answer : A

Question. What type of financial motivation helps the employees in satisfying one of the following needs?
(a) Physiological
(b) Security
(c) Physiological and Security
(d) Esteem

Answer : C

Question. A person who has the ability to influence others is called ________ .
(a) Leader
(b) Manager
(c) Chief Manager
(d) Supervisor

Answer : A

Question. In the process of communication, feedback aims at knowing ________ .
(a) Message has been properly received
(b) Message has been understood
(c) Both the above
(d) Message has been followed

Answer : C

Question. The presence of more managerial levels – what type of communication barrier is it?
(a) Semantic
(b) Emotional
(c) Organisational
(d) Personal

Answer : C

Question. ________ is necessary for the existence of a leader.
(a) Manager
(b) Employee
(c) Follower
(d) Worker

Answer : A

Question. ________ is an example of the medium of communication.
(a) Letter
(b) Telephone
(c) E-Mail
(d) All of the options

Answer : D

Question. Which of the following is the example of negative motivation?
(a) Demotion
(b) Suspension
(c) Termination
(d) All of the options

Answer : D

Question. Which of the following communication spreads quickly?
(a) Formal
(b) Informal
(c) Written
(d) All of the options

Answer : B

Question. Rakesh, MD of ‘Modern Homes’ an architecture and design firm has appointed many successful architects. Here Rakesh has given full responsibility of setting goals for various projects to the group.
He avoids use of power. Rakesh acts like a constant person with outsiders and collects information and resources required by the group to accomplish job and take on more on a advisory role. What type of leadership style is being followed by Rakesh?
(a) Autocratic
(b)Democratic
(c) Free-rein
(d) Participative

Answer : C

Question. Manager + Leadership ability = ________ .
(a) Loss
(b) Success
(c) Failure
(d) Nothing (Zero)

Answer : B

Question. ________ is included under directing.
(a) Planning
(b) Organising
(c) Supervision
(d) Staffing

Answer : C

Question. ________ is an example of monetary motivation.
(a) Bonus
(b) Status
(c) Job
(d) Job Security

Answer : A

Assertion–Reasoning MCQs :

Question. Assertion (A) In single strand network, each person communicate with another in a sequence.
Reason (R) In cluster network, any person can communicate with anyone else randomly.
(a) Both Assertion (A) and Reason (R) are true and Reason (R) is the correct explanation of Assertion (A)
(b) Both Assertion (A) and Reason (R) are true, but Reason (R) is not the correct explanation of Assertion (A)
(c) Assertion (A) is true, but Reason (R) is false
(d) Assertion (A) is false, but Reason (R) is true

Answer : C

Question. Assertion (A) Communication acts as basis of coordination.
Reason (R) We must always clarify the idea before communication.
(a) Both Assertion (A) and Reason (R) are true and Reason (R) is the correct explanation of Assertion (A)
(b) Both Assertion (A) and Reason (R) are true, but Reason (R) is not the correct explanation of Assertion (A)
(c) Assertion (A) is true, but Reason (R) is false
(d) Assertion (A) is false, but Reason (R) is true

Answer : B

Question. Assertion (A) Directing is an ongoing process.
Reason (R) Without direction, organisational activities cannot continue further.
(a) Both Assertion (A) and Reason (R) are true and Reason (R) is the correct explanation of Assertion (A)
(b) Both Assertion (A) and Reason (R) are true, but Reason (R) is not the correct explanation of Assertion (A)
(c) Assertion (A) is true, but Reason (R) is false
(d) Assertion (A) is false, but Reason (R) is true

Answer : A

Question. Assertion (A) Formal and informal communication flow through officially prescribed channels of communication.
Reason (R) Informal communication takes place among the workers to exchange their views and to satisfy their social needs.
(a) Both Assertion (A) and Reason (R) are true and Reason (R) is the correct explanation of Assertion (A)
(b) Both Assertion (A) and Reason (R) are true, but Reason (R) is not the correct explanation of Assertion (A)
(c) Assertion (A) is true, but Reason (R) is false
(d) Assertion (A) is false, but Reason (R) is true

Answer : B

Question. Assertion (A) Motivaton means a process of stimulating people to action to accomplish desired goals.
Reason (R) Motivator refers to inner state or desire, which activates, compels and directs the individual to behave in the direction of achievement of goal.
(a) Both Assertion (A) and Reason (R) are true and Reason (R) is the correct explanation of Assertion (A)
(b) Both Assertion (A) and Reason (R) are true, but Reason (R) is not the correct explanation of Assertion (A)
(c) Assertion (A) is true, but Reason (R) is false
(d) Assertion (A) is false, but Reason (R) is true

Answer : C

Question. Assertion (A) Leadership is the process of influencing the behaviour of people towards achievement of organisational goal.
Reason (R) Autocratic leader exercises complete control over the subordinates.
(a) Both Assertion (A) and Reason (R) are true and Reason (R) is the correct explanation of Assertion (A)
(b) Both Assertion (A) and Reason (R) are true, but Reason (R) is not the correct explanation of Assertion (A)
(c) Assertion (A) is true, but Reason (R) is false
(d) Assertion (A) is false, but Reason (R) is true

Answer : B