Read and download CBSE Class 12 Retail Services Question Paper 2019 designed as per the latest question paper pattern and Class 12 examination guidelines issued by CBSE, NCERT and KVS. The past year Question Papers for Class 12 Retail Services have been provided with solutions which will help students to assess their performance and find out topics in Retail Services grade 12 which they need to improve to get better marks in Standard 12 exams. After solving these last year papers also refer to solved Sample Papers for Class 12 Retail Services available on our website to build strong understanding of the subject
Retail Services Question Paper Class 12 2019
Students can refer to the below Class 12 Retail Services Question Paper designed to help students understand the pattern of questions that will be asked in Grade 12 exams. Please download CBSE Class 12 Retail Services Question Paper 2019
Retail Services Class 12 Question Paper 2019
CBSE Class 12 Retail Services Question Paper 2019. Students can download the last year board exams question papers using the link below. Free download of examination question papers with solutions. Last 10 year question papers should be practised to get better marks in examinations.
SECTION A
1. Visual Merchandiser takes care of the _______ representing a seasonal theme.
(a) Customers (b) Suppliers
(c) Agents (d) Window display
2. CRM adoption is an effort between CRM and all stakeholders including
(a) Employees (b) Employers
(c) Customers (d) All of the above
3. Customer complaint is
(a) Compliment (b) Warning
(c) Credit (d) None of the above
4. A __________ is someone whose business comes primarily from retailing.
(a) Distributor (b) Jobber
(c) Retailer (d) Vendor
5. Electronic retailing means
(a) Business by physical routes
(b) Business through streets
(c) Business by electronics and internet route
(d) None of the above
6. Which of the following is not a supermarket display technique ?
(a) Angled merchandise (b) Colour
(c) Containers and props (d) Curtains
7. Food merchandising does not consist of
(a) Restaurants (b) Grocery stores
(c) Ice-cream Parlours (d) Stationery stores
8. Internal stakeholders are
(a) People and departments within your organizations
(b) People and departments outside your organizations
(c) Both (a) and (b)
(d) None of the above
Please click the link below to download pdf file of CBSE Class 12 Retail Services Question Paper 2019.
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