CUET Home Science MCQs Consumer Protection and Education

Question. Choose the problem faced by the customer during purchase of goods and services.
(a) Adulteration
(b) Hoarding
(c) Incorrect information
(d) All of these

Answer : D 

Question. The advantage of labels is
(a) MRP, expiry date, manufacture's name, ingredients,etc. are mentioned to help customer choose wisely
(b) Help in reading too small or blured text
(c) Help to learn new language
(d) All of the above

Answer : A

Question. Milkmen can cheat the consumer by _____________.
(a) By not diluting the milk
(b) By using the weights incorrectly
(c) Not using standard measure with stamp
(d) By giving the milk at consumer's desired rate

Answer : C

Question. Factors which cause the exploitation of the consumer
(a) Limited and wrong information
(b) Illiteracy and ignorance of the consumer
(c) Few sellers and limited competition
(d) All the above

Answer : D 

Question. Why do we need to have set rules and regulations for consumer rights?
(a) To protect and promote the interest of the consumers against unethical and unfair trade practices.
(b) To bring discipline in the country.
(c) To provide police protection to consumers during a dispute with the sellers.
(d) Its aim is to make all the sellers fair and honest.

Answer : A

Question. Which one of the following is not true regarding the Right to Safety?
(a) Right to be protected against unsafe appliances.
(b) Right to protected against unsafe working conditions.
(c) Right to seek information about functioning of government departments.
(d) Right to be protected against services which are hazardous to life.

Answer : C

Question. What is adulteration?
(a) Lack of quality
(b) Unintentional addition of substance which compromises the quality of the product
(c) Intentional addition or removal of components which compromises the quality of the product
(d) Both (b) and (c)

Answer : D

Question. Your friend from village has come to city. He wants to buy a packet of biscuit. He does not know about standardization mark. Which logo or mark you will have to look for on a biscuit packet to help him?
(a) Agmark
(b) FSSAI
(c) Hallmark
(d) ISO mark

Answer : B 

Question. Rights of consumer are protected under ___________
(a) Consumer protection 1986
(b) Consumer protection 1990
(c) Consumer protection 1982
(d) Consumer protection 1991

Answer : A

Question. Who is a consumer according to CPA Act (2011)?
(a) One who buys of use products to satisfy one's needs
(b) One who practices dishonest trades
(c) One who indulges in cheating fellow members
(d) One who hire services for free of cost

Answer : A 

Question. The consumer has the right to get compensation against unfair trade practices. Identify the right described in the statement.
(a) Right to choose
(b) Right to seek redressal
(c) Right to safety
(d) Right to safety

Answer : B

Question. Given below are two statements labelled as Assertion (A) and Reason (R).
Assertion (A) Consumers must purchase products with standardisation mark to ensure the quality/purity of the product.
Reason (R) Standardisation is a prime requisite for attaining quality.
Select the correct option.
(a) Both A and R are true and R is the correct explanation of A
(b) Both A and R are true, but R is not the correct explanation of A
(c) A is true, but R is false
(d) A is false, but R is true

Answer : A

Question. Which one of the following does not provide certificate of standardisation in India?
(a) ISI
(b) Agmark
(c) Hallmark
(d) COPRA

Answer : D

Question. ______ is the standardized mark on jewellery
(a) ISI
(b) FPO
(c) Hallmark
(d) CERC

Answer : C

Question. Woolmak is owned by _____________.
(a) The Woolmark Company
(b) Organisation working under Minitsry of Textiles
(c) BIS
(d) FSSAI

Answer : A 

Question. Claims between Rs. 5 lakh and Rs. 20 lakhs are filed with the _____________.
(a) District forum
(b) State Commission
(c) National Commisiion
(d) Noen of these

Answer : B

Question. Read the following statements.
Consumers have the right
I. to be protected against goods and services that are hazardous to life and property
II. to assured, wherever possible, access to a variety of goods and services at national prices
Choose the correct option.
(a) Only I
(b) Only II
(c) Both I and II
(d) None of these

Answer : C

Question. Given below are two statements labelled as Assertion (A) and Reason (R).
Assertion (A) Right to safety under CPA, 1986 is taken from UN convention on consumer protection.
Reason (R) Right to safety will ensure good quality of products to consumer.
Select the correct option.
(a) Both A and R are true and R is the correct explanation of A
(b) Both A and R are true, but R is not the correct explanation of A
(c) A is true, but R is false
(d) A is false, but R is true

Answer : B

Question. Match the following.
  List - I                                             List - II
A. Variation in prices                   1. Responsibility of a  customer
B. Updated knowledge of a         2. Rish to basic needs
    product and its markert
C. Advertising                              3. Problem faced by a consumer
D. Availability of goods                4. Consumer aid
    and servics
    guaranteeing dignified
    living
Codes
     A B C D
(a) 1 4 3 2
(b) 4 1 3 2
(c) 2 4 1 3
(d) 3 1 4 2

Answer : D