CBSE Class 12 Business Studies Controlling MCQs

Question: _____ ensures that an organisation’s resources are used effectively and efficiently for the achievement of pre-determined goals.
(a) Management
(b) Organising
(c) Controlling
(d) Coordination
Answer : C

Question: Controlling function of an organisation is _________.
(a) Forward looking
(b) Backward looking
(c) Forward as well as backward looking
(d) None of the above
Answer : C

Question: An efficient control system helps to ____________.
(a) accomplish organisational objectives
(b) boost employee morale
(c) judge accuracy of standards
(d) All of these
Answer : D

Question: Individual job performance is the standards set to gauge performance in which one of the following functional areas of business?
(a) Production
(b) Marketing
(c) HR
(d) Finance and Accounting
Answer : A

Question: In a manufacturing organisation, an increase of 5 % in the labour cost may be more trouble some than 15% increase in postal changes. Which of the following has been highlighted above?
(a) Critical point control
(b) Sample checking
(c) Performed reports
(d) Management by exception
Answer : A

Question: This is the last step in the process of controlling.
(a) Analysing deviations
(b) Taking corrective action
(c) Setting performance standard
(d) Measurement of performance.
Answer : B

Question: Which of the following represents quantitative standards?
(a) Improving goodwill
(b) Time to be spent in performing a task
(c) Improving the motivation level of employees
(d) None of these
Answer : B

Question: Which of the following is an example of qualitative standards?
(a) Time taken by a customer to wait for a table in a fast food chain having self-service
(b) Time to be spent in performing a task
(c) Cost to be incurred
(d) Product units to be produced and sold
Answer : A

Question: Which one of the following points of importance of controlling is best described above?
(a) Accomplishing organisational goals
(b) Facilitating coordination in action
(c) Making efficient use of resources
(d) Improving employee motivation
Answer : B

Question: Technique for measurement of performance:
(a) Personal observation
(b) Sample checking
(c) Performance reports
(d) All of these
Answer : D

Question: ________ checks whether decisions have been translated into desired action.
(a) Directing
(b) Controlling
(c) Organising
(d) Coordination
Answer : B

Question: When the deviations go beyond the acceptable range, especially in the importance area, it demands immediate managerial attention so that deviations do not occur again and standards are accomplished.
(a) Management by exception
(b) Critical point control
(c) Both (a) and (b)
(d) Analysing deviations
Answer : C

Question: An efficient control system helps to:
(a) Accomplishes organizational objectives
(b) Boosts employee morale
(c) Judges accuracy of standards
(d) All of the above
Answer: D

Question: Controlling function of an organization is
(a) Forward looking
(b) Backward looking
(c) Forward as well as backward looking
(d) None of the above
Answer: C

Question: Management audit is a technique to keep a check on the performance of
(a) Company
(b) Management of the company
(c) Shareholders
(d) Customers
Answer: B

Question: Budgetary control requires the preparation of
(a) Training schedule
(b) Budgets
(c) Network diagram
(d) Responsibility centres
Answer: B

Question: Controlling is needed at which level of management?
(a) Top level
(b) Middle level
(c) Lower level
(d) All level
Answer: D

Question: Controlling is related to:
(a) Results
(b) Individuals
(c) Things
(d) Managers
Answer: A

Question: First step in controlling process is:
(a) Taking corrective action
(b) Analysing the deviations
(c) Determining standards
(d) Measurement of actual performance.
Answer: C

Question: Cost at Rs. 100 per unit is an example of which standard?
(a) Quantitative
(b) Qualitative
(c) Both
(d) None of these
Answer: A

Question: Which standard is associated with production?
(a) Quality
(b) Quantity
(c) Quality and Quantity
(d) Labour
Answer: C

Question: Strike is which type of cause of deviation?
(a) Uncertain conditions
(b) Human cause
(c) Various hindrances
(d) Defective standards
Answer: B

Question: Which function of management is controlling?
(a) First
(b) Second
(c) Third
(d) Last
Answer: D

Question:  ‘Planning in the absence of controlling is meaningless’. What does this statement indicate in respect of both?

(a) Only planning is essential

(b) Only controlling is essential

(c) Both are essential

(d) Both are unnecessary

Answer: C

Question:  Which of the following is associated with the marketing standard?
(a) Sales expenses
(b) Capital expense
(c) Quantity
(d) Dispute rate
Answer: A

Question:  Which of the following qualities the standard should have?
(a) Achievable
(b) Measurable
(c) Flexible
(d) All of these
Answer: D

Question: What type of nature the control has?
(a) Positive approach
(b) Negative approach
(c) Both of the above
(d) None of these
Answer: C