CBSE Class 10 Social Science HOTs Consumer Rights

Download HOTS questions and answers for Class 10 Social Science. Read CBSE Class 10 Social Science HOTs Consumer Rights below and download in pdf. High Order Thinking Skills questions come in exams for Social Science in Standard 10 and if prepared properly can help you to score more marks. You can refer to more chapter wise Class 10 Social Science HOTS Questions with solutions and also get latest topic wise important study material as per NCERT book for Class 10 Social Science and all other subjects for free on Studiestoday designed as per latest CBSE, NCERT and KVS syllabus and pattern for Grade 10

Consumer Rights

1.   What is ‘consumer exploitation’?
2.   Which organization sets standards of products at the International level?
3.   Consumers have the right to be protected against any danger arising from the products. Which right ensures this?
4.   In spite of so many rules and regulations, we do find bad quality products in the market. Why?
5.   Why is it that rules have been made so that the manufacturer displays the information or details along with the product?
6.   Consumer Movement in India has led to the formation of various organizations? What are these organizations known as?
7.   What is the difference between consumer protection council and consumer court?
8.   For the following products / services discuss what safety rules should be observed by the producers:-
        a.   LPG cylinder    b.   Medicines    c. Edible oil
9.  There may be rules and regulations, but they are often not followed. Give reasons.
10. What do you think should be the role of govt. to protect consumers?
11. Sometimes traders indulge in unfair trade practices exploit consumers in market place. Give four examples of such unfair practices?
12.  It was presumed that it was the responsibility of the consumers to be careful while buying a a commodity or service. How?
13. What necessitated the origin of consumer movement as a ‘social force’?
 
 
Important Questions for NCERT Class 10 Social Science Consumer Rights

Question. COPRA is also known as
(a) Consumer Safety Act
(b) Consumer Protection Councils
(c) Consumer Forums
(d) Consumer Protection Act
Ans. D

Question. Explain the ‘right to choose’ and ‘right to seek redressal’ as a consumer’s right.
Ans. Right to choose: Any consumer who receives a service in whatever capacity, regardless of age, gender and nature of service, has a right to choose whether to continue to receive the service.

Question. Give examples of false information which was passed through the media to attract consumers.
Ans. Large companies with huge wealth, power and reach very often manipulate the market in various ways. At times false information is passed on through the media and other sources to attract consumers.
Example 1
A company for years sold powder milk for babies all over the world as the most scientific product claiming this to be better than mother’s milk. It took years of struggle before the company was forced to accept that it had been making false claims.
Example 2
A long battle had to be fought with court cases to make cigarette manufacturing companies accept that their product could cause cancer.

Question. Which organisation provides redressal to consumer grievances?
(a) Consumer Protection Councils
(b) Consumer Protection Act
(c) AGMARK
(d) ISI
Ans. A

Question. Give an example where right to choose in denied?
Ans. Suppose you want to buy toothpaste, and the shop owner says that he can sell the toothpaste only if you buy a toothbrush. If you are not interested in buying the brush, your right to choice is denied.

Question. How do the large companies manipulate the market? Explain with examples.
Ans. Large companies with huge wealth, power and reach can manipulate the market in various ways. At times they pass on false information through the media, and other sources to attract consumers. For example, a company for years sold powder milk for babies all over the world as the most scientific product claiming this to be better than mother’s milk. After years of struggle the company finally accepted that it had been making false claims. Similarly, a long battle had to be fought with court cases to make cigarette—manufacturing companies accept that their product could cause cancer.

Question. COPRA was passed in the year ......... .
(a) 1980
(b) 1986
(c) 1988
(d) 1991
Ans. B

Question. Exploitation in the marketplace happens in various ways. Mention one point.
Ans. Sometimes traders indulge in unfair trade practices such as when shopkeepers weigh less than what they should or when traders add charges that were not mentioned before.

Question. Discuss the common forms of consumer exploitation.
                                       Or
Explain any four ways in which consumers are exploited in the market.
Ans. Exploitation in the market happens in various ways, as
(a) Underweight and under measurement: The goods sold in the market are sometimes not measured or weighted correctly.
(b) Substandard quality: Selling defective home appliances and expired medicines are its examples.
(c) High Prices: Sometimes sellers charge higher than the MRP.
(d) Duplicity: Fake and duplicate items are sold in the name of genuine goods.
(e) Adulteration and impurities: Adulteration is done in the costly items as in oil, ghee, milk, spices etc. to earn higher profits. This affects consumer’s health and their money goes waste.
(f ) Lack of safety devices: Electronic goods produced locally lack the required inbuilt safeguards, which may cause accidents.
(g) Artificial scarcity or shortage: To earn more profits sellers create artificial scarcity by hoarding and selling the same at higher price.
(h) False or incomplete information: Sellers sometimes mislead people by giving wrong information about the products, price, quality, safety, expiry date, maintenance costs etc.
(i) Unsatisfactory after-sale service: Many suppliers do not provide satisfactory after-sale service in case of expensive electronic equipments, home appliances and cars etc.
(j) Rough behaviour: Consumers are often harassed in matters like LPG and
telephone connections and in getting licensed items.

Question. Which one of the following is not given on the packing of commodities?
(a) Price
(b) Batch number
(c) Expiry date
(d) Name of the manufacturer
Ans. D

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