CBSE Class 12 English Business Letters Notes Set 04

Advanced Study Material for Class 12 English: Business Letters

Review targeted academic resources with the CBSE Class 12 English Business Letters Notes Set 04. Built according to official CBSE standards for the 2026-27 term, these downloadable Class 12 English study materials support effective daily practice and deeper conceptual understanding for Business Letters.

Practice Class 12 English Resources: Business Letters

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Class 12 English notes on business letters covering an insurance claim letter, tenant and landlord letters, and railway correspondence. There are 17 formal sample letters in the proper business letter format, with sender's address, date, receiver's address, subject line, salutation, body and complimentary close, along with replies where given.

Insurance Letters

Letter to an insurance company for settling claims on husband's death

9, Upper Ring Road
Sitapur (UP)
December 18, 20XX

The Branch Manager
Life Insurance Corporation of India Ltd
Sitapur (UP)

Subject: Request to Settle Claim for Policy no LC/2311/2004 in the Name of Mr Prakash Jhanwar (deceased)

Sir

It is to inform you that Mr Prakash Jhanwar, my husband, passed away due to cardiac arrest in General Hospital on 15th July, 20XX.

He was insured with your company for Rs. 200000 vide policy no LC/2311/2004. I am his sole legal nominee.

I am enclosing the certified copies of his death certificate for your perusal and verification. I shall produce the original documents when required.

I request you to settle the death claim at the earliest and if you need any other documents, I may please be informed immediately. I look forward to hearing from you soon.

Yours faithfully
Rita Jhanwar
W/O Late Prakash Jhanwar

Tenants Letters

The landlord of a property is required to make sure that his or her tenants are aware of any lease violations or prohibited activities that occur on the leased property. Moreover, sometimes the landlord needs to communicate with the tenant for varied reasons such as non-payment of the rent, notice to vacate, increase in the rent etc. Notification of such activities should be done through a formal letter. These letters are exchanged between a landlord and his tenant.

Some letters of Tenants are as follow

Letter to Property Dealer for office premises on lease

ABC Consultants
Mathura Road
Agra
July 17, 20XX

The Manager
Balaji Properties
Delhi Cantt

Subject: Requirement of Premises on Lease

Sir

We are in need of a suitable premises for our office on lease basis. The premises should be approximately 2000 sq ft in area and at a prime location.

If you have any such site available for rent, please contact the undersigned immediately. The rent and other terms can be settled through negotiations.

Thanking you

Yours faithfully
PN Vijay
Manager (Development)

Letter to tenant for late payment of rent for this month

22/B Ashok Vihar, New Delhi
March 17, 20XX

22/B First Floor
Ashok Vihar
New Delhi

Subject: Apology Regarding Delay in Paying Rent

Sir

With due apologies, I want to state that due to some unforeseen financial difficulties, I shall not be in a position to pay you the rent for this month on the due date.

However, I am enclosing a post dated cheque for the rent. I hope you, being such a kind gentleman, would accede to my request.

The inconvenience caused is regretted.

Thanking you in advance.

Yours faithfully
Piyush Jain
(Tenant)

Letter from landlord to the tenant for increasing rent

22, Ansari Road
New Delhi
February 18, 20XX

H-1/136 Sector 9
Dwarka

Subject: Increase in Rent Due to Hike in House Tax

Sir

As you must be aware, municipal authorities have increased the house tax, and I am constrained to ask for a proportionate raise in the rent of the house occupied by you.

Hope you will agree to the reasonable changes and will pay the rent along with the hike of Rs. 2550/- from next month onwards.

With best wishes

Yours faithfully
Ramesh Gupta

Letter from tenant in reply to the above

H-1/136 Sector 9
Dwarka
February 21, 20XX

22, Ansari Road
New Delhi

Subject: Objection Over the Quoted Hike in Rent

Sir

I am in receipt of your letter dated February 18, 20XX regarding proportionate increase in the house rent. As you are aware that I occupy only half of the house. I would agree to bear my proportionate share in the house tax i.e. Rs. 1275 against your quoted hike of Rs. 2550.

I hope you will call for the changes in the right spirit.

Thank you

Yours sincerely
Jeevant Singh

Letter from the landlord to the tenant to vacate the premises

62A Indirapuram
New Delhi
November 1, 20XX

23/1, DLF Colony
Moti Nagar
New Delhi

Subject: Notification to Vacate the Premises Within one Month as per Clause 7

Dear Mr Chandra

As I informed you verbally that my eldest son has been transferred here, I need you to vacate the house occupied by you. According to clause 7 of our rent deed, you are entitled to receive a notice of one month in advance. This letter is being written in compliance with the same.

Please vacate the house at the earliest abiding to the clause in the contract.

I regret the inconvenience caused to you.

Yours faithfully
Saurabh Gupta

Letter from tenant to vacate the occupied premises

3/31 Narayan Vihar
New Delhi
March 27, 20XX

Jha Villa
Civil Lines
New Delhi

Subject: Letter on Vacating the Premises Due to Transfer

Dear Mr Jha

I have been promoted and transferred to Jaipur and I am scheduled to join there next month. I'll vacate your house within 30 days before getting settled at Jaipur.

This notice may be treated as 30 days notice in compliance with clause 9 of the rent deed.

Thank you

Yours faithfully
Vinay Sinha

Letter to tenant to pay the overdue rent

A-15 HKM Nagar
Moradabad
July 24, 20XX

221 Wazirpur
New Delhi

Subject: Reminder to Pay the Rent for Last Month

Dear Sir

I regret to write to you that you haven't paid the rent for the last month so far, in spite of my repeated verbal reminders.

As per the agreement, the rent must be paid by the 7th of each month. Please be informed that if you are unable to pay the rent within next three days, I'll be forced to ask you to vacate the house and to take legal action for the recovery of the amount due at your cost and risk.

Thank you

Yours faithfully
MK Soni

Letter from tenant to landlord

221 Wazirpur
New Delhi
July 26, 20XX

A-15 HKM Nagar
Moradabad

Subject: Acknowledging the Receipt of Reminder to Pay Rent

Dear Mr Soni

I am in receipt of your letter dated 24th July and have noted the contents. Due to some financial exigencies, I was unable to pay the rent for last month. I regret the inconvenience caused to you.

I'll pay the rent of the last month (June) and of this month (July), by the 7th of August positively.

I need your kind cooperation at this juncture.

Please cooperate.

Yours sincerely
MK Kohli

Letter from tenant to landlord seeking permission to share one room

13BA Wazirpur
New Delhi
September 9, 20XX

115 Ashok Vihar
New Delhi

Subject: Request to Share One Room for Two Months

Dear Sir

A friend of mine has recently been transferred here from Kolkata. He would be putting up with me for some time, till he gets a suitable accommodation.

I request you to allow me to share with him one room for a period of two months only.

Your cooperation is solicited.

Yours sincerely
Naveen Chandra

Railway Correspondence

These include letters written to communicate with railway officials or departments. These may be written to file a complaint, enquire about particulars of a train, confirm or redirect any consignment, claiming for any damage or loss incurred etc.

Some letters of Railway Correspondence are as follow

Letter of complaint to the Railway authorities regarding the quality of food served to the passengers

13J Shalimar Bagh
New Delhi
May 28, 20XX

Manager
Health and Food Department
Railway Ministry of India

Subject: Complaint About the Quality of Food Served to the Passengers

Sir

This is to inform you that I, Shweta Malhotra, recently travelled by a train 'Rajdhani Express' maintained and served by your department, from New Delhi to Mumbai.

I feel sad to share that despite of all the efforts taken by our government to ensure good health of our citizens, the food served in the train was not up to the standard.

The packaging was not proper due to which the food was covered with dust. The tea was served in broken cups, drinking from which may be fatal. A bad smell was coming from the dal served and rice were of a very inferior quality.

I am highly disappointed by the negligence of the officials of your department. I request you to please look into the matter and take necessary steps to ensure that the quality of food served matches the standards laid by Food Safety and Standards Authority of India (FSSAI).

Thank you

Yours sincerely
Shweta Malhotra

Complaint letter about non-receipt of consignment in time

Sargam Enterprises
E-4, Connaught Circus
New Delhi 110017
18th February, 20XX

The Chief Commercial Superintendent
Central Railway
Mumbai (Maharashtra)

Subject: Non-receipt of Consignment Covered Under Railway Receipt no Z-12347 Dated 17th December

Dear Sir

We regret to inform you that a consignment containing 'Bridal Dresses' covered under railway receipt no Z12347 dated 17th December, 20XX, sent from Pune railway station to the consignee, Ganesh Emporium, Nagpur, has not reached us so far.

As the goods are meant for seasonal marketing, the above delay can result in a huge loss to the consignee. You are requested to trace the goods at the earliest. Please note that if the goods do not reach the consignee within 7 days, we shall file an application for claim.

Thanking you

Yours faithfully
OP Gupta
(Manager)

A letter to the Claims Superintendent claiming damages for a parcel lost in transit

Ram Nath & Bros
Agra Bazar
Allahabad
September 20, 20XX

The Chief Claims Officer
Northern Railway
Allahabad (UP)

Subject: Claim for Parcel Lost in Transit

Sir

We booked a parcel containing plastic toys from Allahabad railway station to Alwar (Rajasthan) on August 17, 20XX vide railways receipt no F 189567 (a photocopy of RR is enclosed). The said parcel has not reached its destination even after a lapse of thirty days.

We also contacted the Station Master, railway station Allahabad. We were informed that the parcel was despatched on the same day. It appears that either the parcel is stolen or directed to a wrong destination.

As the parcel was booked under railway's risk, we hold the railways responsible for our loss. We shall, therefore, appreciate you if you admit our claim for Rs. 15177 as total amount of loss incurred by us as per the invoice of the consignment. In support of our claim, copy of the invoice is enclosed.

An early action shall be highly appreciated.

Thanking you

Yours faithfully
Ram Nath & Bros

Letter to the Railway authorities regarding the delay in refund for seat cancelled in advance

361 Vaishali Enclave
Pitampura
New Delhi
November 1, 20XX

Manager (Claims)
Railway Station
New Delhi

Subject: Delay in Refund

Sir

This is to bring to your notice that I had reserved 4 seats in Dehradun express, enroute New Delhi to Dehradun. Out of the 4 seats, I cancelled one seat in the name of Ms Ruchika Narang. I had filed an application for the refund of the cancelled seat enclosing all the required documents along with it immediately. However, even after a lapse of three months and repeated verbal requests, I've not received the money.

I request you to instruct the concerned official to credit my registered account with the equivalent amount of refund lost or I will be forced to take legal action against the same.

Thank you

Yours sincerely
Nishant Ahuja

Letter to the Railway authorities regarding loss incurred due to mishandling of consignment

N12/1 Rajouri Garden
New Delhi
February 3, 20XX

Manager (Claims)
Railway Station, Nizamuddin

Subject: Claim Against Damaged Goods

Sir

This is to draw your attention towards the loss incurred by our firm due to mishandling of goods consigned to us by M/S Gupta & Sons via Shatabdi Express on January 13, 20XX.

The consignment was received by us on January 18, 20XX against the RR slip no Z1439/20XX which clearly states that the goods were checked and duly packed at the time of despatch. This clearly supports that the railway authorities are accountable for the damage.

You are requested to acknowledge the claim of Rs. 2350/- as the goods were insured against all risks under the Railway Insurance Act. We also hope that this will not be repeated in future under any circumstances.

Thank you

Yours sincerely
Manager
Kapoor Brothers Ltd

Letter to the Railway authorities regarding late arrival of a train

19, Gate 2
Sainik Vihar
New Delhi
May 4, 20XX

The Station Master
New Delhi Railway Station

Subject: Complaint About Late Arrival of Train

Sir

I am writing to bring to your notice that the rail no 267/A1 namely Rajdhani Express (enroute Delhi to Jalandhar) was late by 45 minutes as per the scheduled time. This irregularity and carefree attitude causes a lot of problem for the professionals travelling for business purposes and otherwise.

Keeping in mind the importance of time, you are requested to ensure that the trains arrive and depart on time so that no inconvenience is caused to the passengers. Incase of unavoidable delay or change in time, the passengers must be informed about the same via mail or text message.

Thank you

Yours sincerely
Anju Oberoi

Letter to Railway authorities requesting redirection of consignment

22 Malkha Ganj
Bandra, Mumbai
May 29, 20XX

The Station Master
Railway Station
New Delhi

Subject: Request for Redirection of Consignment

Sir

We had sent a parcel by train to Unikal Enterprises, New Delhi on 15th May, 20XX via Railway Receipt no 295134. The party has informed that due to some unfortunate circumstances, they will not be able to collect the parcel released. We request you to deliver the parcel to M/S Maheshwari and Sons, New Delhi.

We are sending them an authorised letter and a duplicate RR. You are requested to endorse the changes to the Station Master, New Delhi for necessary action.

Thank you

Yours faithfully
Ritesh Sahajwani

CBSE Class 12 English Study Material: Business Letters

Comprehensive Study Resources for Business Letters

Access comprehensive study material for Business Letters, including revision notes, concept maps, and high-probability questions. These resources are designed in alignment with the latest 2026 CBSE syllabus for Class 12 English to support effective exam preparation.

Understanding Marking Schemes

Built using official NCERT guidelines for Class 12 English, these materials provide reliable academic support. Integrating past examination questions and step-by-step solutions helps students understand official CBSE grading criteria.

Complete Revision for English

For peak performance in upcoming evaluations, integrate official English sample papers directly into your study schedule. Follow up your revision by attempting online MCQ tests for Business Letters to refine calculation speed and precision.

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