CBSE Class 12 Business Studies Exam Board MCQs Set 02

Question. Henri Fayol was a :
a) Social Scientist
b) Mining Engineer
c) Accountant
d) Production Engineer

Answer: B

Question. Which of these is not a work study technique:
a) Time Study
b) Motion Study
c) Functional Foremanship
d) Fatigue Study

Answer: C

Question. At which level of management, does “ Operations Manager” work?
a) Top Level
b) Operational Level
c) Middle Level
c) Supervisory Level

Answer: C

Question. This concept of management harmonises, synchronises and unifies individual efforts for better action and for the achievement of the business objectives.
a) Coordination
b) Delegation
c) Decentralisation
d) Organisation Structure

Answer: A

Question. What does the Reference and Background test aims at knowing about the candidate?
a) Verifying information
b) Gaining addition information
c) Both (a) and (b)
d) Economic condition

Answer: C

Question. After crossing the bar of physical test which letter is given to the selected person?
a) Letter of regret
b) Appointment letter
c) Both the above
d) None of these

Answer: B

Question. Which of the following communication spreads quickly?
a) Formal
b) Informal
c) Written
d) All the above

Answer: B

Question. The process of converting the message into communication symbols is known as:
a) Feedback
b) Decoding
c) Media
d) Encoding

Answer: D

Question. Which one of the following is not an element of directions?
a) Motivation
b) Communication
c) Delegation
d) Supervision

Answer: C

Question. The motivation theory which classifies needs in hierarchical order is developed by:
a) Fred Luthans
b) Scott
c) Abraham Maslow
d) Peter F. Drucker

Answer: C

Question. What is included in Psychological Test?
a) Interest test
b) Intelligence test
c) Aptitude test
d) All of these

Answer: D

Question. Under training the employees are trained in ________ field/fields.
a) A particular
b) Two
c) Three
d) All of these

Answer: A

Question. Span of management refers to
a) Number of managers
b) Length of term for which a manager is appointed
c) Number of subordinates under a superior
d) Number of members in top management

Answer: C

Question. Grapevine is:
a) Formal Communication
b) Barrier to communication
c) Lateral Communication
d) Informal Communication

Answer: D

Question. Which of these is not a feature of business environment?
a) Relativity
b) Pervasive
c) Uncertainty
d) Complexity

Answer: B

Question. It refers to evaluating an employee’s current and/or past performance against certain predetermined standards.
a) Performance measurement
b) Controlling
c) Performance Appraisal
d) Career planning

Answer: C

Fill in the blanks

Question. ___________ refers to a chronological sequence of steps to be taken to perform an activity.
Answer: Procedure

Question. ‘No smoking’ is an example of ________________________.
Answer: Rule

Question. If aggrieved party is not satisfied with order of District Forum, then he can appeal to___________________.
Answer: State Commission

Question. Appeal to next higher redressal agency has to be made within_____________ days of passing the order.
Answer: 30

Question. _______________________are also known as Zero Coupon Bonds.
Answer: Treasury bills

Question. Management principles provide the ________________________ relating to the subject.
Answer: Guidelines

Question. Fayol also suggested a short cut to scalar chain, known as__________________________.
Answer: Gang plank

Question. According to__________________________ each subordinate must have only one boss.
Answer: Unity of command

Question. There is a ________________and_______________ relationship in the management principles.
Answer: Cause, Effect

Question. ________________________ is used by banks to maintain Cash Reserve Ratio.
Answer: Call money

Question. A complaint to National Commission can be made when claim amount exceeds______________.
Answer: 1 Crore

Question. ____________________ serves as a proof of purchase at the time of filling a complaint.
Answer: Cash memo

Question. Since everyone requires planning, it is considered_____________.
Answer: Pervasive

Question. Planning_____________________________ uncertainty.
Answer: Reduces the risk of