CBSE Class 12 Business Studies Controlling MCQs Set C

Question: It is the process of ensuring that events confirm to plans.
(a) Planning
(b) Controlling
(c) Organising
(d) Directing

Answer: B

Question: What will be the corrective action for defective machinery?
(a) Sell at the book value
(b) Sell at a loss
(c) Sell at a profit
(d) Repair or Replace the machine

Answer: D

Question: The controlling function is performed by
(a) Top level management
(b) Lower level management
(c) Middle level management
(d) All of the above

Answer: D

Question: When the deviations between the actual performance and the planned performance are within the limits
(a) A limited corrective action is required
(b) No corrective action is required
(c) A major corrective action is required
(d) None of the above

Answer: B

Question: Remedial actions taken to prevent deviation in future is called
(a) Measurement of actual performance
(b) Taking corrective actions
(c) Analyzing deviations
(d) Setting performance standards

Answer: B

Question: Write the full form of PERT :-
(a) Performance evaluation report technique
(b) Personnel enquiry retrieving technique
(c) Programme evaluation and review technique
(c) Programme evaluation and review technique

Answer: D

Question: Deviations are said to be positive in nature when
(a) Planned performance is more than the actual performance
(b) Actual performance is more than the planned performance
(c) Both planned and actual performances are same
(d) None of the above

Answer: B

Question: Which of the following statements is true with respect to controlling function?
(a) It is a forward looking function.
(b) Is a backward looking function.
(c) Both (a) and (b)
(d) None of the above

Answer: C

Question: Which of the following is a technique used for measuring actual performance?
(a) Random sampling
(b) Personal observation
(c) Performance reports
(d) All of the above

Answer: D

Question: What is the full form of DCS ?
(a) Department Control System
(b) Department Central System
(c) Divisional Central system
(d) Departure control System

Answer: D

Question: This concept of Control Management is based on the belief that if you try to control everything, you may end up controlling nothing.
(a) Critical point control
(b) Key result areas
(c) Management by exception
(d) Deviations

Answer: C

Question: ____ are the criteria against which actual performance would be measured.
(a) Corrective Actions
(b) Analysing Defviations
(c) Measurement of Actual Performance
(d) Standars

Answer: D

Question: In an artificial plants manufacturing unit, the standard output set for a worker is 50 units per day. Dinesh produces 48 units in one day. In the given case, the value of deviation is
(a) -2
(b) + 2
(c) 98
(d) None of the above

Answer: A

Question: The need for the controlling function is felt in
(a) Business organisations
(b) Political organisations
(c) Social organisations
(d) All of the above

Answer: D

Question: Identify the correct sequence of the steps involved in the controlling process.
(a) Measurement of actual performance, Taking corrective action, Setting performance standards, Comparison of actual performance with standards, Analysing deviations
(b) Comparison of actual performance with standards, Setting performance standards. Measurement of actual performance, Analysing deviations, Taking corrective action
(c) Setting performance standards, Measurement of actual performance, Comparison of actual performance with standards, Analysing deviations, Taking corrective action
(d) Taking corrective action, Measurement of actual performance, Comparison of actual performance with standards, Analysing deviations, Setting performance standards

Answer: C

Question: Yash runs a logistic company. The Tour Incharges of each trip in the company are expected to submit a report to the Event Manager on the completion of every trip. Identify the step in the controlling process being described in the above lines.
(a) Setting of standards
(b) Measurement of actual performance
(c) Taking corrective action
(d) Analysing the deviations

Answer: B

Question: Controlling function brings the management cycle back to the
(a) Organising function
(b) Directing function
(c) Planning function
(d) None of the above

Answer: C

Question: Controlling is known as a backward-looking function because
(a) It relates to future course of action.
(b) It is like a post-mortem of the past activities
(c) To find out deviation, it aims at improving future performance.
(d) All of the above

Answer: B

Question: Reducing the workers, absenteeism in a factory by 20% is an example of
(a) Quantitative standard
(b) Qualitative standard
(c) Deviation
(d) None of the above

Answer: A

Question: Which of the following statements does not highlight the relationship between planning and controlling?
(a) Planning and controlling are separable twins of management.
(b) Planning without controlling is meaningless, controlling without planning is blind.
(c) Planning is prescriptive, controlling is evaluative.
(d) Planning and controlling are interrelated and interdependent.

Answer: A

Question: Management by exception is controlling performance in key result areas.
(a) TRUE
(b) FALSE
(c) Maybe
(d) cannot be determined

Answer: B

Question: Which of the following is not an importance of controlling function?
(a) It ensures order and discipline.
(b) It restricts co-ordination in action.
(c) It helps in judging accuracy of standards.
(d) It improves employee motivation.

Answer: B

Question: Which one of the following is not a feature of controlling?
(a) Continuous process
(b) Action-oriented
(c) Keeping employees busy
(d) Pervasive function

Answer: C

Question: Which one of the following is not an importance of controlling?
(a) Better coordination
(b) Better use of resources
(c) Better planning
(d) Better grievance handling

Answer: D

Question: Which term is used to indicate the difference between standard performance and actual performance?
(a) Deviation
(b) None of these
(c) Measurements
(d) Quality Assurance

Answer: A

Question: In a marketing firm, the Financial Manager pays more attention towards an increase of 3% in the marketing cost as compared to a 15% increase in the courier expenses. Identify the concept being used by the manager.
(a) Management by exception
(b) Critical point control
(c) Corrective action
(d) None of the above

Answer: B

Question: ___ is the process of ensuring that actual results are in accordance with planned results.
(a) Controlling
(b) Coordinating
(c) Planning
(d) Directing

Answer: A

Question: ___ is the focus point for a manager while controlling, as controlling at every step is not possible
(a) Controlling
(b) Coordinating
(c) Critical point control
(d) Both (a) and (b)

Answer: C

Question: Controlling is ___.
(a) Forward looking
(b) Backward looking
(c) Continous process
(d) All of these

Answer: D

Question: Write the full form of PERT :-
(a) Performance Evaluation Report Technique
(b) Programme Evaluation And Review Technique
(c) None of these
(d) Personnel Enquiry Retrieving Technique

Answer: B

Question: Name the principle that a manager should consider while dealing with deviations effectively.
(a) Measurement of actual performance
(b) Management by Exception
(c) Controlling
(d) All of these

Answer: B

Question: Which one of the following is a step of controlling?
(a) Assessing personnel required
(b) Taking corrective action
(c) Assessing environment
(d) Taking disciplinary action

Answer: B