CBSE Class 12 Front Office Operations Question Paper 2019. Students can download the last year board exams question papers using the link below. Free download of examination question papers with solutions. Last 10 year question papers should be practised to get better marks in examinations.
1. Who are responsible for opening the guest folio and updating the A and D register ?
2. List two popular modes of payment used by the guests.
3. What is Form F used for ?
4. What is the purpose of Visa ?
5. Mention one reason for making a departure errand card.
6. What do you understand by Rooming ?
7. Which machine is used by large hotels to handle their outgoing mails ?
8. State the purpose of using card test.
9. Write one drawback of using VOIP.
10. Whom does a concierge report to ?
11. Which book contains the names of guests who are not welcome in the hotel ?
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