CBSE Class 12 Business Studies VBQs Set B

BUSINESS STUDIES

VALUE BASED QUESTIONS

NATURE AND SIGNIFICANCE OF MANAGEMENT

Question. Parul is the marketing manager of a company selling laptops. She has six subordinates working under her. On the last day of every month, she rewards the efficient employees to motivate them.

Contextual: What is meant by efficiency? 

Value Based: Name the values which an organization inculcates among its employees when it promotes efficiency? 

Value Points: Accomplishment of individual objectives Sense of achievement Loyalty Belongingness

Question. ABC Ltd is a leading automobile company in which the various departments are setting up their own objectives without paying any interest to the organizational objectives.

Value Based: Name the values which are ignored by the departmental heads and the impact of it on the organization? 

Value Points: Mutual cooperation Coordination Unity of action Achievement of organizational objectives Optimum utilization of resources

PRINCIPLES OF MANAGEMENT

Question. X Ltd, a tyre manufacturing concern has been established for more than ten years. Having made good profits in the past, company wanted to expand further and hence did not declare bonus for the previous year .The workers got agitated and trade union declared strike and demanded bonus and other facilities. The management decided not to give in to their demands.

Contextual: Identify & explain the Scientific Principle of Management being violated in the above case. 

Value Based: State any four values overlooked/ ignored by the management in the above case.

 Value Points: Mutual Understanding Empathy Peace & Stability Society –Law & Order Sense of Belongingness Recognition of Rights of Others

Value Points

               Adaptability

               Receptive of new ideas

               Dynamic/futuristic approach

               Initiative

              Teamwork/consultative leadership

Question. An organization manufacturing paints has been enjoying a prominent market position since many years. It has been dumping its untreated poisonous waste on the river bank which has created many health problems for the nearby villages.

Contextual

Explain the related environmental dimension. 

Value Based

Which values have been overlooked by the manufacturer?

Value Points

Environment protection

Interest of society at large

Concern for human life

Respect for law and order

Responsible behavior

PLANNING

Question. In a visit to a restaurant, some youngsters were found smoking in spite of sign board indicating ‘No Smoking Zone’.

Contextual

Indicate the type of standing plan in the above situation. Enlist one of its features. 

Value Based

Suggest any 4 values which will help the youth to become responsible citizens of the nation. 

Value Points

Obedience

Self discipline

Concern for health of other people

Respecting the law of the land

Question. A reputed car manufacturing company in NCR is facing the problem of decline in its market share due to its internal mismanagement. Therefore it has planned to increase its production  apacity at its Gurgaon plant by manufacturing low priced eco friendly cars for price sensitive consumers and introducing new models with added features for quality conscious consumers.

Contextual

What type of plan is the company following to achieve its objectives? 

Value Based

Enlist any four values that are incorporated in company’s decision to achieve its objectives. 

Value Points

Sensitivity

Responsible behavior

Celebrating diversity--- ideas

Nurturing environment

Sustainable development

ORGANISING

Question.Star Ltd has been awarded recently with the ‘Best Employer of the Year Award’. The company has believed in the ideas and suggestions of its employees. There is systematic dispersal of decision making at all levels. 

There is no delay in delivery of orders to customers due to prompt decisions taken by employees.

Contextual

Name the concept followed in the organization and explain any one point of its importance. 

Value Based

Identify any four values responsible for the success of the organization.

Value Points

Confidence/faith in the abilities of the subordinates

Sharing of decision making power

Initiative by subordinates

Respect towards others opinion

Acceptance

DIRECTING

Question. Mr. Rahul is working as a Production Manager in Aryan Ltd. His subordinates are mostly engineers and qualified technicians.

As a manager, he is very strict, does not listen to any suggestions or feedbacks given by his subordinates. He expects them to follow his instructions without any questions and does not allow them to take any initiatives.

Contextual

Identify the Leadership Style represented Mr. Rahul?

Value Based

What values are being overlooked by him? State any four such values. 

Value Points

Mutual respect

Concern for others

Trust

Democratic participation

Fairness

FINANCIAL MANAGEMENT

Question. Rita Ltd. needs machinery for production purpose. The production manager has 2 options available:

(i)Machinery which has quality certification mark and approved by the government costing Rs. 3, 00,000

(ii) Machinery which has the same production capacity but is not approved by government costing Rs. 2, 00,000. The manager decides to go with the second alternative.

Value Based

Which values (any two) do you find missing in his decision? Elaborate. 

Value Points

Welfare of employees

Safety standards

Quality of production

FINANCIAL MARKETS

Question.​​​​​​ Swati Ltd a well known real estate company has managed to carve a niche for itself in this sector. Recently it was revealed that the directors of the company have used price rigging and have utilized price sensitive information for their own personal interest. Adequate public disclosures were also not made.

SEBI is considering action against these directors.

Contextual

State any three regulatory functions of SEBI. 

Value Based

Identify any four values that the company should have adhered to in order to gain the trust of its investors.

Or

State the values Swati Ltd should have adhered to prevent loss of trust of its investors.

Value Points

Transparency 

Organizational interes and responsibility

Fair trade practices

Abiding by law and rules

Question. The Trading Procedure on Stock Exchange has been replaced by on line screen based electronic trading system, further there is an introduction of dematerialization of Securities & demutualization in the new system.

This has increased the equity cult among the common man.

Contextual

Define dematerialization of securities and demutualization. 

Value Based

Mention any four values that you think have enhanced the equity cult in the society. 

Value Points

Fair Dealing

Transparency

Honesty

Responsible Behavior

Professional Ethics

Question. XY Ltd. Is a steel manufacturing company with head quarters in Mumbai. The sector is likely to grow with the new introduction of changes in the policy of FDI. The Company wanting to expand decides to raise funds by going public without seeking prior approval of SEBI. It issues 2, 00,000 equity shares @ Rs 900 (at premium of Rs 800) without the sanction of SEBI.

SEBI decides to take an appropriate action against the company.

Contextual

Explain any three Regulatory Functions of SEBI. 

Value Based

In order to raise funds, the company overlooked certain necessary values, mention any four such values.

Value Points

Responsible Behavior

Respect for Law & Order

Social Responsibility

Integrity

Fairness

MARKETING MANAGEMENT

Question. ABC Ltd. has recently added a fairness cream to its existing line of cosmetics. Their advertisement shows a prominent Bollywood personality promoting their product. In the advertisement, the girls who use this cream are fair and more popular at their workplace/college as compared to those who are not. Hence they are advised to use this cream.

Contextual

Explain briefly any 3 objections to advertisements. 

Value Based

List any four values which ABC Ltd. should have kept in mind while advertising their product.

Value Points

Sensitivity

Respect for everyone

Fair treatment

Responsible behavior

Question. A Company manufacturing mouth fresheners made an attractive label for their product but did not mention its date of manufacture, ingredients and did not write a statutory warning.

Contextual

Briefly explain any 3 functions performed by a label. 

Value Based 

State any four values that have been ignored by the Company. 

Value Points

Legal responsibility

Honesty

Responsible behavior

Concern for others.

CONSUMER PROTECTION

Question. Mr. Aryan went to a chemist and purchased some antibiotics for his wife who was suffering from high fever. However, he forgot to take a cash memo for the same. After consuming those antibiotics, his wife’s condition deteriorated and she had to be hospitalized. Later on it was found that she had been administered expired medicines.

Contextual

Do you think Mr. Aryan can take legal action against the chemist? Also, do you think Mr. Aryan has been a responsible consumer?

Value Based

List any two values that have not been adhered to by the chemist. 

Values not adhered to by the chemist are:

Responsible behavior

Being considerate to others

Social sensitivity

Adherence to legal provisions

Question. A vegetable vendor uses stones as weights to sell his vegetables in order to increase his profits. Many people purchased vegetables from him without any objection. Rahul, a customer objects to this and with the help of local people forces the vendor to use correct weights.

What values does Rahul exhibit in his action?

Value Points

Socially aware & concerned

A responsible citizen

Aware of his duties

Leadership skills

Question. XYZ Ltd., a firecracker manufacturing firm had launched some new products on Diwali which attracted many buyers. However, product package did not have adequate ‘directions for use’, because of which many accidents took place. Despite the accidents, the product was not withdrawn from the market by the manufacturers.

Contextual

According to CPA 1986, which consumer rights are being violated? 

Value Based

List the values that have been overlooked by XYZ Ltd. 

Value Points

Concern for environment

Concern for human life

Social responsibility/responsible behavior 

Sensitivity

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