CBSE Class 12 Business Studies Nature and Significance of Management VBQs Set 04

Question. Read the following text and answer question.
Skin Care is a progressive company which has achieved new records in the field of cosmetics. Recently the company decided to hand over the decision making authority to the lower most level of employees. For this, the company went for a thorough planning. The positive results were noticed due to this change. The employees felt a lot of development in their skill and started taking first step to manage things on their own. Some major newspapers also covered this development. The production of the company increased. The company’s top management could now focus on new areas of innovation as the employees turned more reliable. One day, it so happened that the company’s manufacturing branch in North could not fulfill even half of its production target and the operations manager was held answerable for the assigned target. He was called in the office. When he was questioned, it was found that his right to command the workers was insufficient and it should have been more to create results. The management decided to listen to him and he was given more power. When he went to the shop floor he told the workers that the standard of behavior of the workers should come from the official rules and procedures.

Question. (i) Identify the function of management performed by Skin Care:
(a) Planning
(b) Directing
(c) Organizing
(d) all of the options
Answer: (c) Organizing

Question. (ii) Identify the concept of management used by Skin Care
(a) Coordination
(b) Cooperation
(c) Delegation of Authority
(d) Decenteralization
Answer: (a) Decenteralization

Question. (iii) “The operations manager was held answerable for the assigned target”. Which element of directing is being highlighted here?
(a) Authority
(b) Accountability
(c) Responsibility
(d) All of the options
Answer: (b) Accountability

Question. (iv) “When he was questioned it was found that his right to command the workers was insufficient”. Which element of directing is being highlighted here?
(a) Authority
(b) Accountability
(c) Responsibility
(d) All of the options
Answer: (a) Authority

Question. Read the following text and answer question.
Ram, Shyam and Sunder are three brothers, who work in different MNCs as Managers. On dining table, every day they discuss about their day. One day they were having a conversation. Ram told that he face lot of problems in motivating people at shop floor. On the other hand, Shyam told that he face lots of problem in allocating the amount of finance required by each department. He has to tell different financial policies to the employees and have to coordinate with other departmental heads to know their financial requirements. Sunder told that he has to decide long term policies of the organizations and to scan the business environment. All these activities require lot of planning and logical thinking.

Question. (i) At which level of Management, Ram works:
(a) Top Level
(b) Middle Level
(c) Lower Level
(d) None of the options
Answer: (c) Lower Level

Question. (ii) At which level of Management, Shyam works:
(a) Top Level
(b) Middle Level
(c) Lower Level
(d) None of the options
Answer: (b) Middle Level

Question. (iii) At which level of Management, Sunder works:
(a) Top Level
(b) Middle Level
(c) Lower Level
(d) None of the options
Answer: (a) Top Level

Question. (iv) If a person is maintaining the laison with the outside world, at which level he/she is working?
(a) Top Level
(b) Middle Level
(c) Lower Level
(d) None of the options
Answer: (a) Top Level

Question. Foreman and supervisors comprise of_______
(a) Top level of management
(b) Middle level of management
(c) Operational level of management
(d) None of the options
Answer: (c) Operational level of management

Question. Responsibility is meant for the _________in centralisation where the top management has authority.
(a) Superiors/Top management
(b) Lower management
(c) Employees
(d) All of the options
Answer: (a) Superiors/Top management

Question. ____________is the change in attitude of management and workers towards each other.
(a) Subordination
(b) Functional foremanship
(c) Mental revolution
(d) Time study
Answer: (c) Mental revolution

Question. Supervision, communication, motivation and leadership are the key elements of ________ function of management.
(a) Directing
(b) Controlling
(c) Planning
(d) Organising
Answer: (a) Directing

Question. ________is the process of setting objectives, formulating various courses of action in order to achieve them, and selecting the best possible alternative from the various courses of action available in order to ensure completion of organizational goals. Identify the function of management.
(a) Organizing
(b) Controlling
(c) Planning
(d) Directing
Answer: (c) Planning

Question. ________is the force that binds all other functions of management.
(a) Delegation
(b) Decentralization
(c) Coordination
(d) Cooperation
Answer: (c) Coordination

Question. In which category does management falls________
(a) an applied science
(b) an art
(c) pure science
(d) an art and science both
Answer: (d) an art and science both

Question. The element that aims at integrating group efforts to achieve group objectives is called________
(a) cooperation
(b) coordinators
(c) management
(d) directory
Answer: (b) coordination

Question. Management is also considered as profession where ________
(a) any one can get entry
(b) only a businessman can get entry
(c) qualification doesn’t matter
(d) dynamic function
Answer: (a) anyone can get entry

Question. The aspect of management is concern with the end result is________
(a) coordination
(b) Efficiency
(c) effectiveness
(d) controlling
Answer: (c) Effectiveness

Question. Match the following:
Column I
(A) The Process of integrating the individual and group efforts in pursuit of common goals
(B) Completing the task on right time or doing right things
(C) Optimum utilization of resources or doing work at minimum cost
Column II
(i) Efficiency
(ii) Coordination
(iii) Effectiveness
(a) A(ii), B(iii), C(i)
(b) A(iii), B(ii), C(i)
(c) A(i), B(ii), C(iii)
(d) A(i), B(iii), C(ii)
Answer: (a) A(ii), B(iii), C(i)

Question. Match Column-I (Important Persons / Mission) with Column-II (Field of work / place) then select the correct answers from the option given below:
Column I
(A) Jamsetji Nusserwanji
(B) Smita Rai
(C) Abishek Lama
(D) Sreemanta Shankar Mission
Column II
(i) 38-year old entrepreneur
(ii) Tata Group
(iii) Branch Manager of NEDFI
(iv) Guwahati
(a) (A)-(ii), (B)-(i), (C)-(iii), (D)-(iv)
(b) (A)-(i), (B)-(iii), (C)-(iv), (D)-(ii)
(c) (A)-(ii), (B)-(iii), (C)-(iv), (D)-(i)
(d) (A)-(iv), (B)-(iii), (C)-(ii), (D)-(i)
Answer: (a) (A)-(ii), (B)-(i), (C)-(iii), (D)-(iv)

Question. Match Column-I (Important Persons) with Column- II (Definition), then select the correct answers from the option given below :
Column I
(A) Harold Koontz and Heinz Weihrich
(B) Robert L. Trewelly and M. Gene Newport
(C) Kreitner
(D) McFarland
Column II
(i) “Management is the process of designing and maintaining an environment in which individuals, working together in groups, efficiently accomplish selected aims.”
(ii) “Management is defined as the process of planning, organising, actuating and controlling an organisation’s operations in order to achieve coordination of the human and material resources essential in the effective and efficient attainment of objectives.”
(iii) “Management is the process of working with and through others to effectively achieve organisational objectives by efficiently using limited resources in the changing environment.”
(iv) Coordination is the process whereby an executive develops an orderly pattern of group efforts among his subordinates and secures unity of action in the pursuit of common purpose.
(a) (A)-(ii), (B)-(i), (C)-(iii), (D)-(iv)
(b) (A)-(i), (B)-(iii), (C)-(iv), (D)-(ii)
(c) (A)-(i), (B)-(ii), (C)-(iii), (D)-(iv)
(d) (A)-(iv), (B)-(iii), (C)-(ii), (D)-(i)
Answer: (c) (A)-(i), (B)-(ii), (C)-(iii), (D)-(iv)

Question. Match Column-I (Important Persons) with Column- II (Definition) , then select the correct answers from the option given below :
Column I
(A) E.F.L. Brech
(B) McFarland
(C) Theo Haimann
(D) R. L. Trewelly and M. G. Newport
Column II
(i) Coordination is balancing and keeping together the team by ensuring suitable allocation of tasks to the various members and seeing that the tasks are performed with harmony among the members themselves.
(ii) Coordination is the process whereby an executive develops an orderly pattern of group efforts among his subordinates and secures unity of action in the pursuit of common purpose.
(iii) Coordination is the orderly synchronising of efforts of subordinates to provide proper amount, timing and quality of execution so that their united efforts lead to the stated objectives, namely, the common purpose of the enterprise.
(iv) “Management is defined as the process of planning, organising, actuating and controlling an organisation’s operations in order to achieve coordination of the human and material resources essential in the effective and efficient attainment of objectives.”
(a) (A)-(iii), (B)-(i), (C)-(ii), (D)-(iv)
(b) (A)-(i), (B)-(iii), (C)-(iv), (D)-(ii)
(c) (A)-(iv), (B)-(iii), (C)-(ii), (D)-(i)
(d) (A)-(i), (B)-(ii), (C)-(iii), (D)-(iv)
Answer: (d) (A)-(i), (B)-(ii), (C)-(iii), (D)-(iv)

Question. Match Column A ( Characteristics of Management) with Column B ( Related statement) then select the correct answers from the option given below :
Column I
(A) Management is a goal-oriented process
(B) Management is all pervasive:
(C) Management is multi-dimensional
(D) Management of people
Column II
(i) The activities involved in managing an enterprise are common to all organisations whether economic, social or political.
(ii) An organisation has a set of basic goals which are the basic reason for its existence.
(iii) Human resources or people are an organisation’s greatest asset.
(iv) Management of work, Management of people, Management of operations
(a) (A)-(ii), (B)-(i), (C)-(iv), (D)-(iii)
(b) (A)-(i), (B)-(iii), (C)-(iv), (D)-(ii)
(c) (A)-(iv), (B)-(iii), (C)-(ii), (D)-(i)
(d) (A)-(i), (B)-(ii), (C)-(iii), (D)-(iv)
Answer: (a) (A)-(ii), (B)-(i), (C)-(iv), (D)-(iii)

Question. Match Column A ( Characteristics of Management) with Column B ( Related statement) then select the correct answers from the option given below :
Column I
(A) Management is a continuous process
(B) Management is a group activity
(C) Management is a dynamic function
(D) Management is an intangible force
Column II
(i) An organisation is a collection of diverse individuals with different needs.
(ii) Management is an intangible force that cannot be seen but its presence can be felt in the way the organisation functions.
(iii) The process of management is a series of continuous, composite, but separate functions.
(iv) Management is a dynamic function and has to adapt itself to the changing environment.
(a) (A)-(ii), (B)-(i), (C)-(iv), (D)-(iii)
(b) (A)-(i), (B)-(iii), (C)-(iv), (D)-(ii)
(c) (A)-(iii), (B)-(i), (C)-(iv), (D)-(ii)
(d) (A)-(i), (B)-(ii), (C)-(iii), (D)-(iv)
Answer: (c) (A)-(iii), (B)-(i), (C)-(iv), (D)-(ii)

Question. Assertion: Management is a goal oriented process.
Reason: It Involves a series of functions for achieving goals like planning, organising, staffing, directing and controlling.
(a) If both assertion (A) and reason (R) are true and reason (R) is the correct explanation of assertion (A).
(b) If both assertion (A) and reason (R) are true, but reason (R) is not the correct explanation of assertion (A).
(c) If assertion (A) is true, but reason (R) is false.
(d) If assertion (A) is false but reason (R) is true.
Answer: (a) Both A and R true and R is the correct explanation of A

Question. Assertion: Management is multi-dimensional.
Reason: It includes management of all resources excluding working towards effectiveness.
(a) If both assertion (A) and reason (R) are true and reason (R) is the correct explanation of assertion (A).
(b) If both assertion (A) and reason (R) are true, but reason (R) is not the correct explanation of assertion (A).
(c) If assertion (A) is true, but reason (R) is false.
(d) If assertion (A) is false but reason (R) is true.
Answer: (c) A is true and R is false

Question. Assertion: Management is an intangible force.
Reason: Its presence can be seen only if the targets are met or not met.
(a) If both assertion (A) and reason (R) are true and reason (R) is the correct explanation of assertion (A).
(b) If both assertion (A) and reason (R) are true, but reason (R) is not the correct explanation of assertion (A).
(c) If assertion (A) is true, but reason (R) is false.
(d) If assertion (A) is false but reason (R) is true.
Answer: (c) A is true and R is false

Question. Assertion:Management helps an organisation to achieve their goals.
Reason: It gives common direction to all towards achieving goals.
(a) If both assertion (A) and reason (R) are true and reason (R) is the correct explanation of assertion (A).
(b) If both assertion (A) and reason (R) are true, but reason (R) is not the correct explanation of assertion (A).
(c) If assertion (A) is true, but reason (R) is false.
(d) If assertion (A) is false but reason (R) is true.
Answer: (a) Both A and R true and R is the correct explanation of A

Question. Assertion: Management is an pure science.
Reason: Because principle of management is universally acceptable but not exact as the principle of science.
(a) If both assertion (A) and reason (R) are true and reason (R) is the correct explanation of assertion (A).
(b) If both assertion (A) and reason (R) are true, but reason (R) is not the correct explanation of assertion (A).
(c) If assertion (A) is true, but reason (R) is false.
(d) If assertion (A) is false but reason (R) is true.
Answer: (d) A is false and R is true

Question. Assertion: Management is an art.
Reason: It Includes perfect management like perfection in arts.
(a) If both assertion (A) and reason (R) are true and reason (R) is the correct explanation of assertion (A).
(b) If both assertion (A) and reason (R) are true, but reason (R) is not the correct explanation of assertion (A).
(c) If assertion (A) is true, but reason (R) is false.
(d) If assertion (A) is false but reason (R) is true.
Answer: (c) A is true and R is false

Question. Assertion: Management is a profession as manager termed as professional person.
Reason: Manager not required any organisation having social motive.
(a) If both assertion (A) and reason (R) are true and reason (R) is the correct explanation of assertion (A).
(b) If both assertion (A) and reason (R) are true, but reason (R) is not the correct explanation of assertion (A).
(c) If assertion (A) is true, but reason (R) is false.
(d) If assertion (A) is false but reason (R) is true.
Answer: (c) A is true and R is false

Question. Assertion: Coordination is the base of all management activities.
Reason: It is not a separate function, but is the essence of management.
(a) If both assertion (A) and reason (R) are true and reason (R) is the correct explanation of assertion (A).
(b) If both assertion (A) and reason (R) are true, but reason (R) is not the correct explanation of assertion (A).
(c) If assertion (A) is true, but reason (R) is false.
(d) If assertion (A) is false but reason (R) is true.
Answer: (b) Both A and R are true but R is not the correct explanation of A

Question. Assertion: Coordination and cooperation are interrelated.
Reason: Cooperation required among employees and co-ordination relates with different levels of management.
(a) If both assertion (A) and reason (R) are true and reason (R) is the correct explanation of assertion (A).
(b) If both assertion (A) and reason (R) are true, but reason (R) is not the correct explanation of assertion (A).
(c) If assertion (A) is true, but reason (R) is false.
(d) If assertion (A) is false but reason (R) is true.
Answer: (b) A is true and R is false

Question. Assertion: Management involves decision making.
Reason: Whatever a manager does he does through making decisions.
(a) If both assertion (A) and reason (R) are true and reason (R) is the correct explanation of assertion (A).
(b) If both assertion (A) and reason (R) are true, but reason (R) is not the correct explanation of assertion (A).
(c) If assertion (A) is true, but reason (R) is false.
(d) If assertion (A) is false but reason (R) is true.
Answer: (a) Both A and R true and R is the correct explanation of A