Multiple Choice Questions (MCQs) for Class 11 Business Studies: Chapter 04 Business Services
Explore reliable objective questions for Chapter 04 Business Services tailored for Class 11 learners. Utilizing these Business Studies multiple-choice formats ensures thorough preparation and strengthens problem-solving speed for upcoming school assessments.
Practice Chapter 04 Business Services MCQs for Class 11 Business Studies
View or download the dedicated Chapter 04 Business Services MCQ resource below. Practicing these 50 objective questions regularly builds familiarity with standard exam patterns and helps secure higher marks in final Business Studies evaluations.
Question. Insurance is a contract between _________ and ________
(a) Insurer, insured
(b) Agent, insurance
(c) Insured, insurance
(d) Insurer, family
Answer: A
Question. The study of communication through touch is ________
(a) Chronemics
(b) Haptics
(c) Proxemics
(d) Semantics
Answer: B
Question. Which of the following element is present in the case of Life Insurance?
(a) Security, Investment
(b) Security
(c) Investment
(d) Profit
Answer: A
Question. ________ banks are included in the second schedule of RBI.
(a) Scheduled
(b) State
(c) Commercial
(d) Corporation
Answer: A
Question. Which of the following is not a function of General Insurance?
(a) Risk sharing
(b) Assist in capital formation
(c) Cattle insurance
(d) None of the options
Answer: C
Question. Which of the following element is present in the case of Life Insurance?
(a) Security, Investment
(b) Security
(c) Investment
(d) Profit
Answer: A
Question. Which of the elements is not a part of the communication process?
(a) Decoding
(b) Communication
(c) Channel
(d) Receiver.
Answer: B
Question. The validity period of a demand draft is
(a) One month
(b) Two Months
(c) Three months
(d) Six Months
Answer: C
Question. Policy taken by individuals for their children’s marriage or education expenses are:
(a) Children’ endowment policy
(b) Whole life policy
(c) Endowment life assurance policy
(d) Annuity policy
Answer: A
Question. The functions of a commerce include
(a) acceptance of deposits
(b) granting of loans
(c) Locker facility
(d) all of the options
Answer: D
Question. Which of the following bank acts as a government banker?
(a) Specialized Bank
(b) Cooperative bank
(c) Central bank
(d) Commercial bank
Answer: C
Question. Proximate cause means :
(a) Natural causes.
(B) Human causes
(c) Economic causes
(d) Losses which are caused by perils stated in the policy.
Answer: D
Question. In which year Insurance Act was amended in India?
(a) 1940
(b) 1928
(c) 1938
(d) 1945
Answer: C
Question. The fee charged by the insurer on account of providing services is called
(a) Premium
(b) Profit
(c) Dividend
(d) Instalment
Answer: A
Question. In which year Crop Insurance scheme was introduced in India?
(a) 1978-79
(b) 1985-86
(c) 1948-49
(d) 1990-91
Answer: B
Question. Time utility is created by
(a) Transportation
(b) Banking
(c) Warehousing
(d) Communication
Answer: A
Question. From the following which of this is covered under marine Insurance?
(a) Whole Life policy
(b) Liability Insurance
(c) Endowment policy
(d) Act only
Answer: B
Question. In which year Children’s Money Back plan was introduced?
(a) 1985
(b) 1988
(c) 1995
(d) 1989
Answer: C
Question. This category of the cheque is to be deposited only in the payee’s account.
(a) Crossed Cheque
(b) Bearer Cheque
(c) Both Crossed Cheque and Bearer Cheque
(d) None of the options
Answer: A
Question.__________services are helpful to the business for establishing links with the outside world:
(a) Warehousing
(b) Banking
(c) Insurance
(d) Communication
Answer: D
Question. Which of the following has largest number of branches across India?
(a) Postal offices
(b) Banks
(c) SBI
(d) Insurance companies
Answer: A
Question. In which year Crop Insurance scheme was introduced in India?
(a) 1978-79
(b) 1985-86
(c) 1948-49
(d) 1990-91
Answer: B
Question. Baking and insurance comes under________type of service:
(a) Business
(b) Social
(c) Personal
(d) None of the options
Answer: A
Question. Common function of a bank is:
(a) To accept deposits
(b) To lend money
(c) Earning profit
(d) All of the options
Answer: D
Question. The person who insures the risk is:
(a) Assured.
(B) Insured.
(c) Underwriter.
(d) Party
Answer: C
Question. Which of the following has the largest number of branches across India?
(a) Postal offices
(b) Banks
(c) SBI
(d) Insurance companies
Answer: A
Question. A person gets his stock worth Rs. 50,000 insured for Rs. 70,000. A fire occurs and the whole stock gets damaged. The Insurance Company admits a claim of Rs. 50,000 only and not Rs. 70,000. Identify the principle of insurance being applied?
(a) Principle of Indemnity
(b) Principle of Insurable Interest
(c) Principle of Subrogation
(d) Principle of Contribution
Answer: A
Question. If a person has insured for Rs 4, 00,000. A fire broke out and the actual amount of loss amounted to Rs 2, 50,000. How much amount can he claim:
(a) 4,00,000.
(B) 2,00,000
(c) 2,50,000
(d) None of the options
Answer: C
Question. Two ways in which Electronic fund transfer can be done are:
(a) NEFT and PFT
(b) PFT and NFT
(c) NEFT and RTGS
(d) RTGS and NFT
Answer: C
Question. In case of double insurance, the insurers are to share the losses in proportion to the amount assured by each of them. Which principle of insurance is this?
(a) Proximate Cause
(b) Mitigation
(c) Contribution
(d) Subrogation
Answer: C
Question.The fee charged by the insurer on account of providing services is called
(a) Premium
(b) Profit
(c) Dividend
(d) Instalment
Answer: A
Question. In which type of insurance, loss is not measurable.
(a) Life Insurance
(b) Fire Insurance
(c) Marine Insurance
(d) Burglary Insurance
Answer: A
Fill in the Blanks:
Question. Without insurable interest the contract of Life Insurance is ______________.
Answer: void
Question. John took a health insurance policy. At the time of taking policy, he was a smoker and he didn’t disclose this fact. He got cancer. Insurance company won’t pay anything as John didn’t reveal the important facts. John has violated the insurance principle of______________
Answer: utmost good faith
Question. Principle of indemnity is not applicable to ______________.
Answer: Life Insurance
Question. The principle of insurance that gives right to an insurer to stand in place of the insured after settlement is called ______________.
Answer: subrogation
Question. Written contract between the insured and the insurer is known as______________.
Answer: Policy
True / False:
Question. Crossed Cheques are to be deposited only in the payees account.
Answer: True
Question. Foreign exchange bank is a type of specialized bank.
Answer: True
Question. Load on branches of the banks can be reduced by e-banking .
Answer: True
Question. Buying and selling of shares and debentures on instructions is a service provided by Central Bank.
Answer: False
Question. Savings account deposits can be withdrawn to the extent of the balance at any time without any prior notice.
Answer: False
Question. What is Banking?
Answer: A bank is a financial institution authorized to receive deposits and make loans. Banks may also give financial services, such as currency exchange, wealth management, and safe deposit boxes.
There are 2 types of banks. Namely, commercial/retail banks and investment banks.
Question. What is Insurance?
Answer : Insurance is a contract, embodied by policy, in which an individual or entity receives financial security or reimbursement against losses from an insurance company. The company pools clients’ risks to make payments more affordable for the insured.
Question. Expand RTGS and NEFT.
Answer : RTGS – Real Time Gross Settlement
NEFT – National Electronic Funds Transfer
Question. What are the types of warehouses?
Answer : - Private warehouse
- Public warehouse
- Bonded warehouse
- Government warehouse
- Cooperative warehouse
Question. Mention 6 functions of warehousing.
Answer : Functions of warehousing:
- Consolidation
- Stockpiling
- Value-added services
- Price stabilisation
- Financing
- Break the bulk
Free study material for Business Studies
Chapter 04 Business Services Objective Questions & Solutions for Class 11 Business Studies
Class 11 Business Studies Chapter 04 Business Services Objective Test Questions
Test your conceptual understanding of Chapter 04 Business Services with these targeted multiple-choice questions. Designed in alignment with the latest CBSE curriculum for Class 11 Business Studies, these problem sets build accuracy and prepare students for objective exams.
NCERT-Aligned Objective Questions and Solutions
Built using the official NCERT book for Class 11, these Business Studies objective sets provide reliable academic guidance. Pair your practice with our recommended NCERT solutions to master optimal problem-solving approaches.
Next Steps in Your Exam Preparation
Follow up your worksheet practice by attempting the interactive online Business Studies MCQ test for this chapter to evaluate your execution speed. All platform resources are free to access.
FAQs
You can get most exhaustive CBSE Class 11 Business Studies Business Services MCQs Set 03 for free on StudiesToday.com. These MCQs for Class 11 Business Studies are updated for the 2026-27 academic session as per CBSE examination standards.
Yes, our CBSE Class 11 Business Studies Business Services MCQs Set 03 include the latest type of questions, such as Assertion-Reasoning and Case-based MCQs. 50% of the CBSE paper is now competency-based.
By solving our CBSE Class 11 Business Studies Business Services MCQs Set 03, Class 11 students can improve their accuracy and speed which is important as objective questions provide a chance to secure 100% marks in the Business Studies.
Yes, Business Studies MCQs for Class 11 have answer key and brief explanations to help students understand logic behind the correct option as its important for 2026 competency-focused CBSE exams.
Yes, you can also access online interactive tests for CBSE Class 11 Business Studies Business Services MCQs Set 03 on StudiesToday.com as they provide instant answers and score to help you track your progress in Business Studies.