CBSE Class 11 Business Studies Emerging Modes Of Business MCQs Set A

Question: Video Conferencing is an example of which type of e business transaction

a) B2E

b) Intra B

c) B2B

d) B2C

Answer: A

Question: In outsourcing the process may be outsourced to

a) All of the options.

b) Horizontals.

c) Verticals

d) Captive BPO unit.

Answer: A

Question: Which one of the following is used to avoid transactional risk?

a) Credit Card Authentication

b) Digital cash.

c) Cyber Cells

d) Encryption

Answer: A

Question: Which one of the following is the Benefit of outsourcing?

a) Cost reduction

b) Sweat shopping

c) Resentment in home country

d) Ethical fall out

Answer: A

Question: Principle types of outsourcing services are:

a) All of the options

b) Advertising

c) Financing

d) Courier service

Answer: A

Question: The risk of VIRUS is a common type of

a) Storage risk

b) None of the options

c) Both Storage risk & Transactional risk

d) Transactional risk

Answer: A

Question: Outsourcing___________

a) Restricts only to the contracting out of non core business activities.

b) Includes off shoring

c) Restricts only to the contracting out of Information Technology Enabled Services.

d) Includes both core and non core business activities but restricted to only domestic territory

Answer: A

Question: Formation of Consumers Forum and Pressure groups ( e.g. Yahoo group) is an example of

a) C2C

b) B2B

c) B2C

d) Intra B

Answer: A

Question: Which of the following is NOT a disadvantage of outsourcing?

a) Quest for excellence

b) Confidentiality

c) Sweat shopping

d) Ethical fall out

Answer: A

Question: Annoyance in terms of some onscreen display

a) Firms interaction with its customers.

b) Firms interaction with other business firms.

c) Firms interaction with its own departments.

d) None of the options

Answer: A

Question: Level -2 virus means

a) Disruption of functioning.

b) Complete destruction of the system

c) Damage to target data files

d) Annoyance in terms of some onscreen display

Answer: A

Question: Use of ATM( Automated Teller Machine) to withdraw money is an example of

a) B2C

b) Intra B

c) C2C

d) B2B

Answer: A

Question: A Call Center handles

a) Both voice based and non voice based business

b) Only out-bound voice based business

c) Only in-bound voice based Business

d) Both customer facing and back end business

Answer: A

Question: Factoring is_____type of outsourcing service.

a) Financing

b) Advertising

c) Courier service

d) Customer support

Answer: A

Question: _____is not an application of e-business.

a) Contract R &D

b) Online trading

c) Online Bidding

d) Online Procurement

Answer: A

Question: Which one of the following is NOT an example of transactional risk?

a) Hacking

b) Default on order taking

c) Default on payment

d) Default on delivery

Answer: A

Question: The term VIRUS stands for

a) Vital Information Under Siege

b) Vital Information Under Supervision

c) Vital Individual Under Siege

d) Vital Information Under Suspicion

Answer: A

Question: Payment of purchase through online shopping is done through

a) Cod, Credit Card or Debit Card

b) Cod

c) Credit Card or Debit Card

d) None of the options

Answer: A

Question: Which of the following is NOT the advantage of e-Business

a) Low personal Touch

b) Global reach

c) Convenience

d) Speedy transactions.

Answer: A

Question: e-Commerce DOES NOT include

a) Conducting various functions

b) Interaction of firms with its

c) Interaction of firm with its customers.

d) Interaction of firm with its customers.

Answer: A

Question: Use of EDI (Electronic Data Interchange) technology to send and receive commercial documents like purchase order etc is an example of

a) B2B

b) C2C

c) B2C

d) Intra B

Answer: A

Question: VPN( Virtual private Network) is an example of

a) Intra B

b) C2C

c) B2B

d) B2C

Answer: A