CBSE Class 10 English Complaint Letter Writing Assignment Set 01

Question 1. The insanitary conditions in your colony are causing numerous diseases. Write a letter to the Municipal Commissioner bringing the problem to his notice and request him to take urgent action in the matter. You are Deepak/Deepa of C 2/8, Ankur Enclave, New Delhi.
Answer:
C 2/8, Ankur Enclave
New Delhi
20 August 20XX
The Municipal Commissioner
Shahdara
Delhi 1100XX
Dear Sir
Subject: Insanitary conditions in the colony
I have been a resident of Ankur Enclave for the past eleven years. I would like to bring to your notice the insanitary conditions in our colony. Rubbish and garbage lie in heaps. Lack of drainage system raises a persistent foul smell in the area.
During rainy season water stagnates in pits on the street which makes the whole condition even worse. These become the breeding ground for mosquitoes, which expose the residents to multiple diseases like dengue, malaria, etc. Our colony has become an unhealthy and disease-prone area. Every day, someone or the other is succumbing to deadly diseases. Some of the families have also shifted lock, stock, and barrel to better localities.
You are requested to take an immediate remedial action to set things right.
Thanking you
Yours faithfully
Deepa

Writing Tips:
1. Describe the problem (garbage, drainage, stagnant water) and its effect on health before making the request.
2. Use 'Yours faithfully' for an official; end with a clear request for urgent action.

Question 2. You are Rajesh/Rajni Roy of 105 C, Chatterjee Lane, Kolkata. You have received a letter from your brother who is staying in the hostel of Shakti Mandir Public School, Darjeeling, stating that he is being bullied by some senior students who threatened him with dire consequences, if he complained. Write a letter to the Hostel Warden requesting him to take urgent action.
Answer:
105 C, Chatterjee Lane
Kolkata
West Bengal
27 June 20XX
The Hostel Warden
Shakti Mandir Public School
Darjeeling
West Bengal
Dear Sir/Madam
Subject: Bullying of a class X student
With due respect, I bring to your notice that my brother, Ashutosh Roy, of class X D, has been staying in dormitory No. 20 for the last 6 months. He has been facing a lot of bullying because of being a 'newbie' in the hostel. As a result, he is going through a lot of stress. He passes sleepless nights and sometimes even takes sleeping tablets. I regret to say that he no longer wants to study in your prestigious institution. He has even been threatened with serious consequences by these bullies if he complains.
I am concerned about my brother's life. I request you to take immediate remedial action before things get out of hand and force me to withdraw my brother, which might bring a bad name to your school.
Yours faithfully
Rajesh Roy

Writing Tips:
1. Give the student's name, class and dormitory so the warden can act at once.
2. Stay firm but polite; state the effect on the student and the action you expect.

Question 3. You had bought a mobile phone from a reputable showroom in Mumbai but after a month it developed a serious fault. Write a complaint letter to the manager asking for immediate repair or replacement of the same. You are Sadiq/Razia, 123, TT Nagar, Bhopal.
Answer:
123, T.T. Nagar
Bhopal
30 September 20XX
The Manager
Shiv Ram & Sons
Mumbai
Dear Sir
Subject: Complaint against a defective mobile phone
I bought an LG Nexus 5 from your showroom vide receipt number 123 dated 15 August 20XX. The phone has a warranty of three years vide Guarantee Card number 123. I regret to inform you that the phone has developed a technical snag and stopped working. In fact, just a few days after its purchase, it had started giving me trouble off and on, but I related it to the connectivity issue or some minor fault that I thought would settle with time.
Since it is still in the warranty period, you are requested to repair or replace it immediately. Needless to say, mobile phones are not a luxury but a necessity these days. An early and appropriate action will be highly appreciated.
Yours faithfully
Razia

Writing Tips:
1. Quote the model, bill number, date of purchase and warranty details in the first paragraph.
2. Describe the fault clearly and state the remedy you want (repair or replacement) within a time limit.

Question 4. You live in a crowded area in Ghaziabad, Uttar Pradesh. Unauthorized parking of vehicles in your area is causing a lot of inconvenience to the locals. Write a letter to the police commissioner of the district complaining against this practice. You are Akash/Akansha of Kavi Nagar, Ghaziabad.
Answer:
24, Kavi Nagar
Ghaziabad
Uttar Pradesh 201XXX
25 January 20XX
The Police Commissioner
Ghaziabad 201XXX
Dear Sir
Subject: Unauthorised parking in Kavi Nagar
I would like to draw your kind attention towards the problem of unauthorised parking of vehicles in Kavi Nagar area. The locals have lodged various complaints with the local police station but all in vain. This is one of the most crowded market places of the area, where a proper parking place is required.
The unauthorised parking causes a lot of inconvenience to the residents. Narrow streets are blocked, causing accidents and frequent road rage. Not a day passes when there are no physical fights, use of abusive language or occurrence of untoward incidents. The cars could be towed away from the unauthorised lot and heavily fined.
A stern action on your part would truly be appreciated. You are, therefore, requested to direct the local police to monitor the parking in the area and do the needful.
Yours faithfully
Akash

Writing Tips:
1. Mention that earlier complaints went unheard; it shows why you are writing to a higher authority.
2. Suggest practical remedies such as towing, fines and police monitoring.

Question 5. Write a letter to the Municipal Chairman of New Town, North East District, about the dilapidated condition of a public monument, requesting him to take urgent steps for the preservation of this valuable heritage. You are Anuj/Anju, 40, Civil Lines, New Town.
Answer:
40, Civil Lines
New Town
Delhi 1100XX
11 December 20XX
The Municipal Chairman
New Town
North East District
Delhi 1100XX
Dear Sir
Subject: Preservation of public monuments
I would like to draw your attention to the deteriorating state of historical monuments in the city. Despite several complaints, no action has been taken till date. Most of the monuments are in a pitiable state. There is no proper maintenance of these monuments. These have not been cleaned properly for years and there are heaps of garbage lying here and there. People spit on the walls and relieve themselves unchecked. Graffiti is seen everywhere, bringing to light the scant regard people have for the historical monuments of their country.
These monuments are part and parcel of our cultural heritage and need to be preserved and taken care of. Proper maintenance of these monuments should be our prime concern.
I hope speedy remedial action will be taken to preserve these monuments.
Yours faithfully
Anuj

Writing Tips:
1. List the visible signs of neglect (garbage, spitting, graffiti) as evidence.
2. Close with a specific request for cleaning, maintenance and protection.

Question 6. You are Ravi/Rama of 52, Shah Road, Agra. You had bought a textbook 'First Flight' for Class X from a neighbourhood bookstore. After browsing through the book, you realized that a few pages were missing and the print overlapping on a few pages. Write a complaint letter to the Manager, Prakash Books, Sadar Bazar, Agra requesting him for a replacement or refund.
Answer:
52, Shah Road
Agra 28XXXX
10 September 20XX
The Manager
Prakash Books
Sadar Bazar
Agra 28XXXX
Dear Sir
Subject: Replacement of defective book
I bought the book 'First Flight' for class 10 from your shop vide cash memo number 123 dated 5 September 20XX. After browsing through the book, I found that a few pages are missing and the print is overlapping. The book is also not properly bound. The overlapping of print is in the first few chapters and the last few chapters.
My unit tests are scheduled to begin next week and English is my first paper. I need to prepare for the forthcoming tests. I, therefore, request you to replace the book at the earliest or refund the amount.
The copy of the cash memo is enclosed herewith for your reference. It would be deeply appreciated if such blunders are avoided in future, so that your shop continues to enjoy the reputation it has earned over the years.
Enclosure: Copy of cash memo
Yours faithfully
Ravi

Writing Tips:
1. Mention the cash memo number and date, and enclose a copy.
2. Explain the urgency (tests next week) to justify a quick replacement or refund.