CBSE Class 10 Front Office Operations Question Paper 2019

CBSE Class 10 Front Office Operations Question Paper 2019. Students can download the last year board exams question papers using the link below. Free download of examination question papers with solutions. Last 10 year question papers should be practised to get better marks in examinations.

SECTION A

Multiple Choice Questions

1. Communication can be defined as

(a) Transfer of information

(b) Exchanging of message between two more persons

(c) Both (a) and (b)

(d) None of the above

2. Basic components of communication include

(a) A context (b) A source

(c) A receiver (d) All of the above

3. Name the capital of China.

(a) Beijing (b) Brussels

(c) Bogota (d) Brasilia

4. What is the currency of Bangladesh ?

(a) Peso (b) Dram

(c) Taka (d) Dollar

5.  Which of the following is the code of Singapore Airlines ?

(a) SA (b) SQ

(c) SK (d) S5

6. Hygienic cleaning can be done by

(a) Soap

(b) Detergent

(c) Micro-biocidal product

(d) All of the above

7. Which quality should a front office staff possess for handling rush of too many guests at the reception counter ?

(a) Etiquette and manners (b) Patience

(c) Honesty (d) Punctuality  

Please click the link below to download pdf file of CBSE Class 10 Front Office Operations Question Paper 2019.