Maharashtra Board Class 12 Political Science Chapter 5 Contemporary India Good Governance Solutions

Std 12 Political Science Chapter 5 Question Answer Contemporary India: Good Governance Maharashtra Board

Class 12 Political Science Chapter 5 Contemporary India: Good Governance Question Answer Maharashtra Board

Political Science Class 12 Chapter 5 Question Answer Maharashtra Board

1. (A) Complete The Following Statements By Selecting The Appropriate Option.

Question 1. The concept of Lokpal is taken from
(a) United States
(b) United Kingdom
(c) Sweden
(d) Russia
Answer: (c) Sweden
In simple words: The idea of Lokpal, which is an anti-corruption authority or body of ombudsman, originated from Sweden.

🎯 Exam Tip: Knowing the origin of key political concepts can help in understanding their historical context and international relevance.

Question 2. The Right to Information was passed in the year
(a) 1950
(b) 1976
(c) 2016<
(d) 2005
Answer: (d) 2005
In simple words: The Right to Information (RTI) Act, which empowers citizens to access information from public authorities, was enacted in India in 2005.

🎯 Exam Tip: Dates of significant legislative acts are often asked in exams, so remember the year 2005 for the RTI Act.

(B) State The Appropriate Concept For The Given Statements.

Question 1. Person investigating complaints against government officials.
Answer: Ombudsman
In simple words: An ombudsman is an official appointed to investigate individuals' complaints against government or public organizations.

🎯 Exam Tip: Understand the role and function of an ombudsman as it relates to accountability and good governance.

2. (A) Complete The Concept Map.

Question 1.
ℹ️ चित्र व्याख्या (Diagram Explanation): यह चित्र 'सुशासन के मूल्यों' को दर्शाने वाला एक अवधारणा मानचित्र है। केंद्र में 'Values of Good Governance' लिखा है, जिसके चारों ओर रिक्त स्थान और एक भरा हुआ बॉक्स 'Accountable' है। छात्रों को रिक्त स्थानों को सुशासन के अन्य मूल्यों से भरना है।
Answer: The complete concept map for 'Values of Good Governance' includes:
- Participatory
- Consensus oriented
- Follows the rule of law
- Effective and Efficient
- Equitable and inclusive
- Accountable
- Transparent
- Responsive
In simple words: Good governance is defined by several core values that ensure effective and ethical public administration, such as participation, transparency, accountability, and efficiency.

🎯 Exam Tip: Be able to list and briefly explain each of the key values associated with good governance for comprehensive answers.

(B) State Whether The Following Statements Are True Or False With Reason.

Question 1. Lokayukta can investigate complaints against political executives.
Answer: This statement is True.
1. Lokayuktas were created by the Lokpal and Lokayuktas Act, 2013 to look into allegations of corruption against public functionaries in the States.
2. A member of the public can file specific allegations with the Lokayukta for inquiry against any public servant including legislators, political executives, local bodies, public enterprises.
In simple words: The Lokayukta is an anti-corruption authority in Indian states with the power to investigate allegations of corruption against various public servants, including political executives.

🎯 Exam Tip: When answering true/false questions with reasons, always provide clear, concise points that directly support your stance.

Question 2. Good Governance aims at efficient use of natural resources.
Answer: This statement is True.
1. One of the core values of good governance is effectiveness and efficiency.
2. It refers to sustainable human development in the context of efficient use of natural resources and the protection of the environment.
In simple words: Good governance focuses on effective and efficient resource management, which includes the sustainable use and protection of natural resources for long-term development.

🎯 Exam Tip: Link good governance principles to environmental sustainability and resource management to show a broader understanding of the concept.

3. Explain The Correlation Between The Following.

Question 1. Good Governance and E-Governance.
Answer: Good Governance aims to replace traditional public administration riddled with corruption and redtapism and to make it more citizen-centric, responsible and responsive. The core values of good governance include efficiency, inclusiveness, being consensus-oriented, transparency, accountability, etc. Specific programmes aimed at good governance include setting up of Lokpal and Lokayuktas, Creating of Citizen's Charters, Right to Information Act, institutional mechanisms like NHRC, NCW, etc.
E-Governance is one of the most important aspects of good governance. It involves the employment of Information and Communications Technology (I.C.T) to facilitate efficient and instant transmission and processing of information as well as storing and retrieval of data. Thus, e-governance helps to implement core values of good governance such as transparency, effectiveness, accountability and participation of citizens.
In simple words: E-governance uses technology to enhance the key principles of good governance, such as transparency, efficiency, and citizen participation, by streamlining information flow and service delivery.

🎯 Exam Tip: Highlight how e-governance acts as a tool to achieve the goals and values of good governance, providing concrete examples if possible.

4. Express Your Opinion Of The Following.

Question 1. E-governance speeds up governmental processes.
Answer: I agree with this statement.
E-governance refers to the use of Information and Communications Technology (I.C.T) to carry out the varied and complex aspects of governance and of citizen's expectations. E-governance facilitates instantaneous transmission and processing of information as well as efficient storing and retrieval of data. This helps in speeding up governmental processes and taking decisions expeditiously. Large scale digitisation of records enables easy and reliable access over the internet.
In simple words: E-governance significantly accelerates government operations by digitizing records and enabling faster information exchange and decision-making through technology.

🎯 Exam Tip: When expressing an opinion, clearly state your agreement/disagreement and then provide concrete reasons or examples to support your viewpoint.

Question 2. E-governance brought administration closer to people.
Answer: I agree with this statement.
E-governance refers to the use of Information and Communications Technology (I.C.T) to carry out the varied and complex aspects of governance and of citizen's expectations. Large scale digitisation of records enables easy and reliable access over the internet.
E-governance helps in increasing the geographical and demographical reach of the government. Efforts have been made at various levels to improve the delivery of public services and simplify the process of accessing them. The objective of National e-Governance Plan is to bring public services closer to the people i.e., make them citizen centric.
In simple words: By making government services more accessible online and simplifying processes, e-governance effectively reduces the distance between citizens and administrative bodies.

🎯 Exam Tip: Focus on how digital platforms reduce physical and bureaucratic barriers, improving citizen engagement and service delivery for a strong answer.

5. Answer The Following Question In 80 To 100 Words.

Question 1. Explain various institutions protecting rights of different sections in India.
Answer: The core values of good governance include administration being consensus-oriented based on principles of inclusiveness and equity as well as responsiveness to the needs of citizens.
The benefits of good governance must be available to all the sections of the society. The constitution provides for socio-economic and political safeguards to certain disadvantaged sections of the society. Besides the safeguards, provided for them the government has created several commissions to safeguard the rights of different sections of the society. These include the following:
1. National Commission for Scheduled Castes - Deals with matters related to the safeguards provided in the constitution for the Scheduled Castes and inquire into specific complaints relating to deprivation of rights of the Schedule Castes.
2. National Commission for Scheduled Tribes - Deals with matters related to the safeguards provided in the constitution for the Scheduled Tribes and inquire into specific complaints relating to deprivation of rights of the Schedule Tribes.
3. National Human Rights Commission - It deals with protection of rights relating to life, liberty, equality and dignity guaranteed by the constitution.
4. National Commission for Women - This was created to facilitate the redressal of grievances and accelerate socio-economic development of women.
5. National Commission for the Protection of Child Rights - It seeks to protect, promote and defend child rights in the country. The Commission defines a child as a person in the 0 to 18 years of age group.
6. National Commission for Backward Classes - The focus is welfare of socially and economically backward classes.
7. National Commission for Minorities - It monitors the working of the safeguards for minorities provided in the Constitution and by laws enacted by the Parliament and the State Legislatures. The National Commission for Minorities recognises the following religious communities as minority communities: Muslim, Sikh, Christian, Buddhist, Parsis and Jain.
8. National Consumer Disputes Redressal Commission - This provides for a consumer disputes redressal mechanism e.g., consumer courts are set up.
In simple words: India has established several dedicated commissions, such as those for Scheduled Castes, Tribes, Women, and Human Rights, to ensure the protection and promotion of rights for diverse societal sections, addressing their specific grievances and welfare needs.

🎯 Exam Tip: List a minimum of 4-5 relevant commissions and provide a brief, clear function for each to score well on questions about institutional safeguards.

6. Answer The Following Question With Reference To The Given Points.

Question 1. Explain in detail the following values of Good Governance.
(a) participation
(b) transparency
(c) responsiveness
(d) accountability
Answer: In development administration, not only the government but also citizens and NGO's play a vital role. The term 'governance' is used to describe this cooperative effort of the government and non-governmental bodies in public administration. Governance is broader than government as
1. it includes formal institutions of government e.g., legislature, bureaucracy as well as informal institutions e.g., NGO's.
2. it aims to improve the performance of public institutions with focus on values like accountability, transparency, citizen feedback, etc.
The Good Governance approach aims at the following-
1. to reform the traditional, huge-sized public administration which was riddled with red tape and corruption.
2. to replace the archaic systems with responsible, participative and equitable systems.
3. to look at interlinkages between government and civil society.
4. to make the administration citizen-centered and not rule bound.
ℹ️ चित्र व्याख्या (Diagram Explanation): यह चित्र 'सुशासन' के विभिन्न मूल्यों को एक अवधारणा मानचित्र के रूप में दर्शाता है। केंद्र में 'Good Governance' लिखा है, जिसके चारों ओर 'Consensus Oriented', 'Accountable', 'Transparent', 'Responsive', 'Equitable and Inclusive', 'Effective and Efficient', 'Follows the Rule of Law' और 'Participatory' जैसे मूल्य तीर के निशान के साथ प्रदर्शित हैं।
a. Participation - The effective functioning of any democratic system requires that people get an opportunity to participate in the process of decision making and its implementation.
b. Transparency - This value of good governance enables people to keep the government under scrutiny for e.g., Right to Information Act (2005) provides citizens access to information about public policies and actions.
c. Responsiveness - The government must be prompt and sensitive while designing policies to serve all stake holders within a reasonable time frame.
d. Accountability - This cannot be enforced without the rule of law and transparency. Any organization is accountable to those who will be affected by it's decisions and actions, i.e. to stakeholders. Governmental institutions, private sector and civil society institutions must be accountable.
In simple words: Good governance embodies values like participation, enabling citizen involvement; transparency, ensuring open government operations; responsiveness, meaning timely and sensitive policy making; and accountability, holding institutions responsible for their actions.

🎯 Exam Tip: For each value of good governance, define it clearly and provide a brief example or implication to demonstrate understanding.

Activity

Question 1. Find out the information regarding State level commissions working for safeguarding rights of various sections of society (Text Book Page No. 58)
Answer: The State Level Commissions are-
1. State Information Commission was constituted with the objective to fulfill the mandate assigned in the RTI Act 2005. It consists of State Information Commissioners headed by the State Chief Information Commissioner.
2. State Commission for Women was constituted on 25th January 1993. It consists of a chair person, 6 nonofficial members, a member secretary and a DGP as ex-officio member. It aims to investigate into practices derogatory to women and suggest remedial measures. It also advises the government on matters related to upliftment to the status of women.
3. State Commission for Scheduled Castes and Scheduled Tribes was established by the Social Justice and Special Assistance Department dated 1st March 2005. It's role is to study existing socio-economic, political and educational situation of Scheduled Castes and Tribes and to suggest measures to improve the same. It also investigates grievances raised by members of Scheduled Castes and Schedules Tribes.
4. State Human Rights Commission (MSHRC) was established on 6th March 2001 to protect, promote and enforce human rights. It can inquire suo motu (of its own accord) or on petition presented to it, into complaints of violation of human rights.
5. State Commission for Protection of Child's Rights was set up in July 2007 to protect and defend child rights in the State.
6. State Commission for Minorities was set up to safeguard the interests of religious and linguistic minorities.
In simple words: State-level commissions like the Information Commission, Women's Commission, and Human Rights Commission are crucial bodies that ensure the protection, promotion, and redressal of rights for various groups, including Scheduled Castes, Tribes, and minorities within their respective states.

🎯 Exam Tip: Focus on the specific mandate and target group of each state commission to differentiate them and provide accurate information.

Question 2. Find out information about Ombudsman. (Text Book Page No. 58)
Answer: Ombudsman is a Swedish term. In general, it means "a legal representative" or an official appointed to investigate complaints especially against public officials. The first country to set up ombudsman institution in 1809 was Sweden. In India, the Lokpal (for centre) and Lokayuktas (for States) are the ombudsman. The ARC (1966-70) headed by Morarji Desai recommended the institution of Lokpal and the Bill was first introduced in Parliament in 1968. Orissa was the first State to constitute institution of Lokayukta.
After the India Against Corruption Movement led by Anna Hazare, the Lokpal and Lokayuktas Bill, 2013 was passed in Parliament and came into force on 16th January 2014. The Lokpal is a multimember body, consisting of a chairperson and a maximum of 8 members. The Lokpal and Lokayuktas inquire into allegations of corruption / maladministration against public functionaries.
In simple words: An Ombudsman is an independent official who investigates citizen complaints against public administration; in India, this role is fulfilled by the Lokpal at the central level and Lokayuktas in states, specifically targeting corruption and maladministration.

🎯 Exam Tip: Remember the historical context (Sweden, ARC recommendations) and key Indian legislation (Lokpal and Lokayuktas Act, 2013) when explaining the Ombudsman concept.

Class 12 Political Science Chapter 5 Contemporary India: Good Governance Intext Questions And Answers

Activity (Text Book Page No. 48)

Question 1. Identify NGO's that are working in your Area/City/State. Look at the issues and work done by them. In which NGO would you like to work?
Answer:
1. For environmental causes
• Bombay Natural History Society (BNHS)
• Vanshakti
• Earth5R
• Bombay Environmental Action Group (BEAG)
• Vasundhara
• PETA
2. For child welfare
• Child Right and You (CRY)
• Prerana
• Helen Keller Institute
• Bal Asha Trust
• Salaam Baalak Trust
• Akansha Foundation
• Apnalaya
3. For educational purposes
• Teach for India
• Door step School
• Magic Bus India Foundation
• Pratham Education Foundation
• VIDYA .
• Abhilasha Foundation
4. For women's welfare
• Society for Nutrition, Education and Health Action (SNEHA)
• Apne Aap Women's Collective (AAWC)
• Women's India Trust (WIT)
• MAJLIS
5. For the disabled/ill/aged
• AASRA
• National Association for the Blind (NAB)
• ALERT-India (leprosy patients)
• Cancer Patients Aid Association (CPAA)
• Committed Action for Relief and Education (CARE)
• Cheshire Homes India
In simple words: Numerous NGOs operate across various sectors like environment, child welfare, education, women's empowerment, and support for the disabled, playing a crucial role in addressing societal issues and complementing government efforts.

🎯 Exam Tip: When listing NGOs, categorize them by their area of work to demonstrate an organized understanding of their diverse contributions.

Question 2. Find out E-governance initiatives of Government of Maharashtra (Text Book Page No. 54)
Answer: Maharashtra is a pioneer in citizen centric e-governance initiatives such as
1. SARITA (Stamps and Registration Information Technology based Administration) for registration of 67 different types of documents over the entire State.
2. SETU (Integrated Citizen Facilitation Centres) act as one stop service centre for people who have to visit government offices for permits/affidavits, etc. The Society for promotion of Excellence and Transparency for better Understanding of the requirements of citizen in interface with government.
3. E-validity for caste/minority status certificates.
4. Online Disability certificates.
5. SEVARTH - integrated system to provide electronic salary payment to all government personnel.
6. SARTHI - Computerisation of driving license and vehicle registration.
7. Rojgar Wahini - to provide free services like vocational guidance, job opportunities, self-employment guidance, etc.
In simple words: Maharashtra has implemented several e-governance initiatives like SARITA for document registration, SETU for citizen facilitation, and SEVARTH for salary payments, all aimed at making government services more efficient and citizen-friendly.

🎯 Exam Tip: Provide specific names of e-governance initiatives and their primary functions to illustrate the practical application of technology in governance.

Question 3. Consumer Protection Act (1986) (Text Book Page No. 56)
Answer: The Consumer Protection Act was enacted by Parliament in 1986 to protect the interests of consumers in India. It is replaced by the Consumer Protection Act 2019. It aims to check unfair trade practices, 'defects in goods', and 'deficiencies in services' and has led to a widespread network of consumer fora and appellate courts all over the country. The Act provided six rights to consumers:
• Right to seek redressal against unfair trade practices.
• Right to be heard and be assured that their interests receive due consideration at an appropriate forum.
• Right to be assured wherever possible, access to a variety of goods and services at competitive prices.
• Right to be informed about the quality, standard, price of goods and services.
• Right to be protected against marketing of goods and services which are hazardous to life and property.
• Right to consumer education.
To ensure consumer rights, Consumer Disputes Redressal System included a three-tier level i.e.,
• National Consumer Commission (set up by the central government).
• State Consumer Commission (set up by each State).
• District Consumer Forum (in each district of the State).
The redressal agencies (consumer courts) set up were. Central Consumer Protection Council and State Consumer Councils. Consumer courts are special-purpose courts dealing with cases involving consumer disputes, conflicts and grievances.
In simple words: The Consumer Protection Act, initially 1986 and now 2019, safeguards consumer rights against unfair practices and product defects, establishing a three-tier system of consumer forums and commissions for redressal.

🎯 Exam Tip: Clearly state the purpose of the Consumer Protection Act, list at least three of the six consumer rights, and briefly mention the three-tier redressal mechanism.