Get the most accurate MSBSHSE Solutions for Class 11 English Chapter 3.3 E mails here. Updated for the 2026-27 academic session, these solutions are based on the latest MSBSHSE textbooks for Class 11 English. Our expert-created answers for Class 11 English are available for free download in PDF format.
Detailed Chapter 3.3 E mails MSBSHSE Solutions for Class 11 English
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Question 1. There are different kinds of communication. Write some of them to complete the given boxes. Discuss the importance of each one of them with your partner.
ℹ️ चित्र व्याख्या (Diagram Explanation): यह आरेख संचार के विभिन्न प्रकारों को दर्शाता है। केंद्रीय अवधारणा 'संचार' है, जो 'मौखिक' (Verbal) और 'गैर-मौखिक' (Non-verbal) दो मुख्य शाखाओं में विभाजित है। मौखिक संचार को आगे 'लिखित' (Written) के रूप में दर्शाया गया है, जबकि गैर-मौखिक संचार को 'औपचारिक/अनौपचारिक' (Formal/Informal) के रूप में वर्गीकृत किया गया है। यह चित्र संचार के बुनियादी वर्गीकरण को स्पष्ट करता है।
Answer:
ℹ️ चित्र व्याख्या (Diagram Explanation): यह आरेख संचार के विभिन्न प्रकारों को दिखाता है। सबसे ऊपर 'संचार' है, जो 'मौखिक' और 'गैर-मौखिक' दो मुख्य श्रेणियों में विभाजित है। 'मौखिक' संचार को आगे 'लिखित' के रूप में दर्शाया गया है, और 'गैर-मौखिक' संचार को 'औपचारिक/अनौपचारिक' के रूप में वर्गीकृत किया गया है। यह आरेख स्पष्ट रूप से संचार के मूलभूत ढाँचे और उसके उप-प्रकारों को प्रस्तुत करता है।In simple words: Communication can be broadly divided into verbal and non-verbal forms. Verbal communication includes written methods, while non-verbal communication can be formal or informal, encompassing various ways we convey messages without words.
🎯 Exam Tip: Understanding the different modes of communication is crucial for effective interaction. Clearly distinguishing between verbal (spoken/written) and non-verbal (gestures, tone) communication will fetch good marks.
Question 2. Dos and Don'ts for Email Etiquettes. Discuss and add one or two Dos and Don'ts on your own”.
Answer:
| Dos | Don'ts |
| 1. Have a clear subject line. | Don't forget your signature. |
| 2. Use a professional salutation. | Don't use humour and sarcasm. |
| 3. Recheck your e-mail. | Don't assume the recipient knows what you are talking about. |
| 4. Keep private material confidential. | Don't punctuate poorly. |
| 5. Keep your email short and flawless. Stay concise. | Don't hit 'Reply AH'. |
| 6. Check your attachments before sending. | Don't think that no one but the intended recipient will see your email. (No predictions) |
| 7. Include your name or a signature with additional details and contact information. | Don't forward email without permission. |
| 8. Make use of 'Bcc' to e-mail a team. | Don't make use of emoticons while sending professional e-mails. |
| 9. Make sure to send a reply to all e-mails received. | Avoid replying when you are in an angry or unpleasant mood. |
🎯 Exam Tip: Listing specific Dos and Don'ts for email etiquette shows a practical understanding of digital communication professionalism. Ensure your additions are relevant and logical.
(A1)
Question 1. Write an e-mail to your friend who has not contacted you for a long time. Use the hints/language support from the text to compose your e-mail.
Answer:To: abc@xyz.comSubject:
Dear /(Name),
How have you been? It has been a while since we last had a conversation. If I am not wrong, it has been more than a year or two. I hope things are going well with you.
I was going through some old albums that I found yesterday while cleaning the cupboard. I also came across a photo, which we had taken with the monkeys. I clearly picturised the scene of the past days when my uncle made the two of us sit between the monkeys. Oh how frightened were we!
My nostalgic trip made me wonder what are you upto. I remember the last time when you e-mailed you told me about the job markets declining in New Zealand. Let me know if everything is well at your end.
I have attached some pictures; have a look. I will be waiting to hear back from you.
All the best and take care. (Name)In simple words: This email is a friendly check-in with an old friend who hasn't been in touch, sharing a nostalgic memory and inquiring about their well-being and current life updates. It aims to reconnect and encourage a reply.
🎯 Exam Tip: When drafting a friendly email, ensure a warm tone, include a personal anecdote, and end with an encouraging closing. Proper email format (To, Subject, Salutation, Closing) is essential.
(A2)
Question (i) Browse through the net and find out various types of emails and their formats.
Answer: [Students are expected to attempt this question on their own.]In simple words: Different emails serve different purposes, such as formal, informal, promotional, or transactional, each with its own specific structure and tone.
🎯 Exam Tip: For self-study questions, demonstrate research skills by identifying at least three distinct email types and briefly outlining their typical structures or purposes.
Question (ii) Create your email account on any one of the email service providers (gmail, yahoo, rediff) and send at least 3/4 emails to your contacts.
Answer: [Students are expected to attempt this question on their own.]In simple words: This activity involves practical steps: setting up a new email account and using it to send several messages to actual contacts, reinforcing real-world email usage.
🎯 Exam Tip: Practical tasks like this are designed to build real-world digital literacy. Focus on correctly setting up the account and sending properly formatted emails to meet the practical assessment criteria.
(A3)
Question 1. Prepare a CV/Resume of your own.
Answer:(FULL NAME)
Address: ()
Contact: +91; E-mail: ()
Nationality: Indian; Date of Birth:
ADMINISTRATIVE ASSISTANT/SECRETARY
Profile
- Result-driven professional with two years of experience in administrative support.
- Expertise in managing operational needs, reporting, communicating status updates, travel booking, etc.
- Strong exposure of working in a team for promoting smooth operations of the organization.
- Excellent written and verbal communication with interpersonal skills.
- Exceptionally well organized, self-motivated, committed and perpetual inclination to learn.
Key Skills
- Administration skills
- Record management
- Report generation
- Communication skills
- Time Management
Work Experience
XXX Pvt. Ltd. SINCE DEC 2017 Secretary
- Responsible for maintaining day-to-day operations and maintaining daily checklists.
- Answering or referring queries.
- Maintaining documents, presentations, spreadsheets, databases, etc.
- Maintaining confidential files, preparing reports, etc.
- Arranging appointments, meetings, conferences, travel, etc.
Education
- Bachelor of Commerce, XYZ University
- Certificate course on Secretarial Practice
- Computer skills: MS Office Suite (Word, Excel, Powerpoint)
🎯 Exam Tip: A well-structured CV should be clear, concise, and tailored to the job you're applying for. Ensure all sections (Contact, Profile, Skills, Experience, Education) are present and well-organized, using bullet points for readability.
Yuvakbharati English 11th Digest Chapter 3.3 E-mails Additional Important Questions and Answers
Question 1. The State Government of Maharashtra has decided to take strict measures on the hawkers's encroachment on roads. Draft an e-mail to the editor of a local daily expressing your concern for the jobless hawkers.
Answer:To:
Subject: Hawker's dilemma
Dear Madam,
This is to bring to your notice the strict measures that has been taken by the Deputy Municipal Commissioner of Mumbai against the hawkers encroaching on roads of Mumbai.
The President of the hawkers' union has said that due to Municipal action, many hawkers have become jobless and are likely to indulge in criminal activities. As citizens of Mumbai, we are fed up with the hawkers' encroachment on roads. But there is some point in what the hawkers' president says.
Our authorities should provide alternative accommodation to the hawkers. If after providing accommodation, the hawkers occupy the footpaths, they should be punished.
As a concerned citizen, I appeal to the Municipal Commissioner, through your daily, to give the matter a second thought. Thanks and Regards, XYZ 982XXXXXXXIn simple words: This email, addressed to a newspaper editor, expresses concern over the displacement of hawkers due to government action against encroachment, urging authorities to consider providing alternative livelihoods or accommodation for them.
🎯 Exam Tip: When writing a formal email to an editor, maintain a respectful yet firm tone, clearly state the issue, present both sides of the argument (if applicable), and offer a constructive suggestion for resolution.
11th Std English Questions And Answers:
- Expansion of Ideas Class 11 Questions And Answers
- Blog Writing Class 11 Questions And Answers
- E-mails Class 11 Questions And Answers
- Interview Class 11 Questions And Answers
- Film Review Class 11 Questions And Answers
- The Art of Compering Class 11 Questions And Answers
MSBSHSE Solutions Class 11 English Chapter 3.3 E mails
Students can now access the MSBSHSE Solutions for Chapter 3.3 E mails prepared by teachers on our website. These solutions cover all questions in exercise in your Class 11 English textbook. Each answer is updated based on the current academic session as per the latest MSBSHSE syllabus.
Detailed Explanations for Chapter 3.3 E mails
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