RBSE Solutions Class 10 Social Science Chapter 18 Consumer and Legal Awareness and Right to Information

Multiple Choice Questions

Question 1. A consumer gets goods or service by
(a) forcefully
(b) paying for it
(c) stealing
(d) without paying for it
Answer: (b) paying for it
In simple words: A consumer gets things or services by giving money or some other agreed payment for them. This is the normal way products and services are exchanged.

🎯 Exam Tip: Remember that a consumer is someone who buys and uses products or services, implying a transaction, usually payment.

Question 2. ............ is known as the consumer of goods or service.
(a) coustmer
(b) Re-seller
(c) store keeper
(d) Final user
Answer: (d) Final user
In simple words: The person who actually uses a product or service, not someone who sells it again, is known as the final user or consumer. They are at the end of the supply chain.

🎯 Exam Tip: Differentiate between a consumer (final user) and a reseller or merchant, as this distinction is key in consumer protection laws.

Question 3. coustmer protection act as implemented in
(a) 1990
(b) 1998
(c) 1986
(d) 2001
Answer: (c) 1986
In simple words: The law to protect consumers was put into action in the year 1986. This act helps people who buy goods and services.

🎯 Exam Tip: Knowing important dates for acts like the Consumer Protection Act helps in understanding their historical context and significance.

Question 4. legal awareness is necessary for
(a) poor only
(b) workers
(c) all citizens
(d) none of these
Answer: (c) all citizens
In simple words: Knowing about laws is important for everyone, not just a few people. This helps all citizens understand their rights and duties.

🎯 Exam Tip: Emphasize inclusivity when discussing the benefits of social programs or rights, as they often apply to everyone.

Question 6. Right to Information was passed on
(a) 2001
(b) 2005
(c) 2007
(d) 2002
Answer: (b) 2005
In simple words: The law that allows people to get information from the government, known as the Right to Information Act, was officially made in 2005. It helps citizens know what their government is doing.

🎯 Exam Tip: Note key dates for important acts like the RTI to show awareness of major legislative milestones.

Question 7. The time span to get information under RTI Act is
(a) 45 days
(b) 30 days
(c) 25 days
(d) 50 days
Answer: (b) 30 days
In simple words: If you ask for information using the Right to Information Act, the government office usually has 30 days to give it to you. This ensures a timely response.

🎯 Exam Tip: Specific time limits, like 30 days for RTI requests, are important details to remember for accuracy.

Question 8. In which year was the Goods Sales Act made?
(a) 1934
(b) 2005
(c) 2004
(d) 1930
Answer: (d) 1930
In simple words: The law about selling goods, called the Goods Sales Act, was created in the year 1930. This law sets rules for buying and selling products.

🎯 Exam Tip: Be mindful of the specific year for historical acts, as they reflect significant legal developments.

Question 1. How does a consumer obtain goods and services?
Answer: A consumer gets goods and services by paying money for them. This exchange of money for products or services is a fundamental part of commerce. The act of payment makes a person a consumer.
In simple words: Consumers get goods and services by giving money in return.

🎯 Exam Tip: Clearly state that payment is the key element defining how a consumer acquires goods and services, and mention the idea of exchange.

Question 2. Why was it necessary to import-export of goods?
Answer: It was necessary to import and export goods for two main reasons:
1. To fulfill the needs of people within the country.
2. To help grow the country's business with other nations. Trading goods with other countries helps build stronger economies and relationships.
In simple words: We need to import and export goods to meet local needs and to boost trade with other countries.

🎯 Exam Tip: When listing reasons, use clear, numbered points to make the answer easy to read and understand.

Question 3. Who is consumer?
Answer: A consumer is a person who pays for goods and services and then uses them. They are the final users of what is bought, not someone who resells it. Understanding who a consumer is helps in defining their rights.
In simple words: A consumer is someone who buys things or services and then uses them.

🎯 Exam Tip: Define key terms clearly and concisely. Emphasize that a consumer uses the goods/services, distinguishing them from a seller.

Question 4. What are the schemes obtained under legal awareness?
Answer: Several schemes help people learn about their legal rights, including:
1. Legal literacy camps, which teach people about laws.
2. Lok Adalat, which provides a fast way to solve disputes.
3. Kanoon ki Baat, a program that spreads legal information. These initiatives help citizens understand the legal system better.
In simple words: Schemes for legal awareness include legal camps, Lok Adalat, and 'Kanoon ki Baat'.

🎯 Exam Tip: List specific examples of schemes or initiatives when asked about ways to achieve a goal, like legal awareness.

Question 5. How many many levels are these in Legal Service Authority?
Answer: There are 4 levels in the Legal Service Authority system. These different levels ensure that legal help is available across the country, from national to local communities.
In simple words: The Legal Service Authority has 4 levels.

🎯 Exam Tip: Provide a direct numerical answer when a specific count is requested, and briefly explain its purpose.

Question 6. Write the telecast date and time of 'Kanoon ki Baat'.
Answer: The program 'Kanoon ki Baat' is broadcast on:
Every Saturday from 7:00 pm to 7:30 pm.
Every Sunday from 5:45 pm to 6:00 pm. This schedule helps people tune in at convenient times to get legal information.
In simple words: 'Kanoon ki Baat' is shown on Saturdays from 7-7:30 pm and Sundays from 5:45-6 pm.

🎯 Exam Tip: Be precise with specific details like days and times, as these are factual information points.

Question 7. What should be done if one does not get information within 30 days?
Answer: If someone does not receive the requested information within 30 days, they can make an appeal to the State Information Commission. This ensures that citizens have a way to follow up if their initial request is not met.
In simple words: If information is not received within 30 days, you can complain to the State Information Commission.

🎯 Exam Tip: Always mention the next step or authority to contact when dealing with grievances or unfulfilled requests, especially for legal processes.

Question 1. What are the types of consumers and the definition of a 'person' under the Consumer Act, 1986?
Answer: According to the Consumer Act, 1986, there are mainly two types of consumers:
1. Consumer of Goods: This is a person who buys physical products for their own use. For example, buying groceries for home.
2. Consumer of Services: This is a person who buys services. For example, hiring a carpenter or getting a haircut.
The Act also defines a 'person' to include the following, meaning they can also be considered consumers:
3. Any registered or unregistered firm.
4. A Joint Hindu Family.
5. A Co-operative society.
6. A group of people, whether officially registered or not. These definitions broaden who can seek protection under the Act.
In simple words: The Consumer Act of 1986 says there are two types of consumers: those who buy goods and those who buy services. It also states that 'person' includes firms, families, societies, and groups of people.

🎯 Exam Tip: Clearly separate the types of consumers from the definition of a 'person' to ensure a comprehensive answer to a multi-part question.

Question 2. How can consumer exploitation be checked?
Answer: Consumer exploitation can be reduced through the following ways:
1. Increasing Public Awareness: Most consumers do not know their rights. They need to learn about what they can do and what they should expect. For example, knowing the fair price of a product or service is crucial.
2. Educating Sellers and Producers: Those who sell or make goods also need to understand the rules and standards for their products and services. This encourages fair practices.
3. Improving Consumer Courts: Consumer courts often take a long time to resolve complaints, which can discourage people. Making these courts work faster and better would build trust in the system. When courts are efficient, consumers are more likely to seek justice.
In simple words: Consumer exploitation can be checked by making people and sellers more aware of their rights and duties, and by making consumer courts work faster and better.

🎯 Exam Tip: When explaining how to solve a problem, provide clear, distinct points with a brief explanation for each, like increasing awareness and improving systems.

Question 3. What do you meant by legal awareness?
Answer: Legal awareness means knowing about the many laws in the country. Many people suffer because they do not know these laws. To help everyone get fair justice, the Indian Government has taken steps to spread legal awareness.
1. The government published guidelines to provide equal justice to all.
2. To spread legal awareness across the whole country, the Indian government passed the Legal Services Authorities Act in 1987. This act aims to ensure that no one is denied justice because of poverty or ignorance.
In simple words: Legal awareness means knowing the laws of the country. The government passed the Legal Services Authorities Act in 1987 to help spread this knowledge and ensure fair justice for everyone.

🎯 Exam Tip: Define the concept (legal awareness) first, then explain its importance and the actions taken by the government to promote it.

Question 4. What are the steps taken by the government about legal awareness?
Answer: The government has set up legal services authorities at different levels to promote legal awareness across the country. These levels include the National, State, District, and Tehsil Legal Services Authorities.
The state-level authority takes the following steps to help people learn about legal matters:
1. They hold legal literacy camps in schools, universities, and public places.
2. Lok Adalats and legal awareness programs are run in villages using mobile vans.
3. A weekly public welfare program called 'Kanoon ki Baat' is broadcast on radio (Aakaswani), TV (Doordarshan), and community radio.
4. For more information, people can contact the Chairperson at the state level or key authorities at district and tehsil levels.
5. The District Legal Services Authority prints and distributes pamphlets and small booklets. These efforts help ensure that legal knowledge reaches a wide audience.
In simple words: The government promotes legal awareness through different authorities and steps. These include holding legal camps, running Lok Adalats and mobile vans, broadcasting TV/radio programs like 'Kanoon ki Baat', providing contact points, and distributing informative booklets.

🎯 Exam Tip: When listing governmental steps, mention the different levels of implementation (national, state, district) and specific methods used to demonstrate a thorough understanding.

Question 5. What is the rule to check copying?
Answer: To prevent cheating in examinations, the Rajasthan government has introduced the Anti-Copy Act. This Act includes several provisions to ensure fair examinations:
1. As per the Rajasthan Open Exam Act, 1992, using unfair means like copying during an exam can lead to three years of imprisonment.
2. Cheating is considered a criminal offense, and any accused student is removed from the school.
3. To stop cheating, police forces are stationed at examination centers during Board exams. An officer of Magistrate rank is also on duty, and the police must follow their orders. These measures aim to uphold the integrity of the examination system.
In simple words: The Anti-Copy Act in Rajasthan prevents cheating in exams. It has rules like three years jail for copying, expelling guilty students, and placing police and magistrates at exam centers to keep things fair.

🎯 Exam Tip: Explain the key law (Anti-Copy Act) and then list its specific provisions or rules to provide a detailed answer.

Question 7. How can we get information under RTI?
Answer: Any citizen can get information under the Right to Information (RTI) Act by following these steps:
1. Submit a request in the official format along with a fee of Rs. 10 in cash or via postal order.
2. If the requested information is a large duplicate, an additional amount will be charged.
3. For information on a CD or floppy disk, a deposit of Rs. 50 is required.
4. Photocopying documents costs Rs. 2 per page.
5. To access records, a fee of Rs. 10 is charged for the first hour, and Rs. 5 for every 15 minutes or less afterward.
6. Information should be provided within 30 days of the complaint being lodged.
7. The Critical Information Officer will issue instructions within 35 days.
8. If the information is not provided on time, it is considered a denial of information. These rules ensure a standardized process for obtaining information.
In simple words: To get information under RTI, you submit a request form with Rs. 10. There are extra charges for copies or digital formats. The information should be given within 30-35 days, or it's considered denied.

🎯 Exam Tip: Detail the application process including fees, time limits, and recourse if information is not provided, showing a practical understanding of the RTI Act.

Question 8. How are Information officers arranged at different level?
Answer: Information officers are arranged at various levels to ensure information access across different administrative units:
1. For a Gram Panchayat, the Secretary or Village Servant acts as the Information Officer.
2. For a Panchayat Samiti, the Development Officer holds this role.
3. At the Zila Parishad, the Head Executive Officer serves as the Information Officer.
4. For a Municipality, it is the Executive Officer.
5. In state government-assisted institutions, the Head Executive Officer is the Information Officer.
6. For a University, the Total Secretary acts as the Information Officer. This tiered structure ensures that citizens can approach the appropriate authority at their local level.
In simple words: Information officers are assigned at different government levels: Village Secretary for Gram Panchayat, Development Officer for Panchayat Samiti, Head Executive Officer for Zila Parishad and state institutions, Executive Officer for Municipality, and Total Secretary for Universities.

🎯 Exam Tip: When describing hierarchical structures, clearly list each level and the corresponding official responsible for the role.

Question 6. Through a table, show the scholarship given by the Rajasthan government to children of labour class.
Answer: The Rajasthan government provides scholarships to children from the labor class, as detailed in the table below:

This scholarship program aims to support the education of children from economically vulnerable families.
In simple words: The Rajasthan government gives money for school to children of working-class families. Boys get Rs. 1000-6000 and girls get Rs. 1500-8000, depending on their study level.

🎯 Exam Tip: When presenting tabular data, ensure the table is well-structured with clear headers and values, and briefly mention the purpose of the scheme.

Question 7. Briefly explain the penalty if an officer does not provide information under RTI.
Answer: If an Information Officer deliberately does not accept an application, gives wrong or unclear information, or delays providing it without a good reason, they can be fined. The penalty is Rs. 250 for each day of delay, up to a maximum of Rs. 25,000. Additionally, the information commission can recommend disciplinary action against that officer. This system ensures accountability and encourages officers to follow the RTI rules.
In simple words: If an RTI officer fails to give correct information or delays it without cause, they face a daily fine of Rs. 250, up to Rs. 25,000, and could also face disciplinary action.

🎯 Exam Tip: Include both the monetary penalty and any other consequences (like disciplinary action) when asked to explain penalties for official misconduct.

Consumer And Legal Awareness And Right To Information Long Answer Type Questions

Question 1. What are the rights provided by the RTI?
Answer: The Right to Information Act, 2005, grants several important rights to citizens:
1. Every citizen has the right to get any information from any central or state government office or department.
2. Citizens can access documents or records and obtain copies of verified documents.
3. They can inspect any government work.
4. They can take samples of materials used in any government work.
5. Information can be obtained in various electronic formats like computer files, CDs, or floppy disks.
6. Citizens have the right to know about worker's wages, log book tenders, and cash book plans. These rights empower citizens by promoting transparency in government functioning.
In simple words: The RTI Act 2005 allows citizens to get information from government offices, access and copy documents, inspect government work and materials, and know details like wages or tenders.

🎯 Exam Tip: List the rights clearly and provide a brief example or explanation for each to show a comprehensive understanding of the RTI Act.

Question 2. Describe the rights of consumers.
Answer: Consumers have several important rights to protect them in the marketplace. Here are some key consumer rights:
1. Right to Safety: Every consumer has the right to safe products and services. This includes getting pure food, good quality products, and timely service, ensuring their well-being.
2. Right to Information: Consumers have the right to be informed about the ingredients, price, batch number, manufacturing date, expiry date, and manufacturer's address for any product they buy. This helps them make informed choices.
3. Right to Choose: A consumer has the right to pick from many options. Sellers cannot force only one brand or product on them; consumers should have choices among different brands and products.
4. Right to Seek Redressal: If a consumer feels cheated by a seller, they have the right to seek a solution for their complaint. This ensures they can get justice for unfair practices.
5. Right to Represent: Consumers have the right to present their case to the proper authorities or courts. This allows them to voice their concerns and seek remedies effectively. These rights collectively aim to balance power between consumers and sellers, protecting consumers from unfair trade practices.
In simple words: Consumers have rights to safety, information about products, choosing from many options, getting help if they are cheated, and speaking up about their problems.

🎯 Exam Tip: Name each consumer right clearly and follow it with a concise explanation of what that right entails, using simple language.