Maharashtra Board Class 12 English Section 3 Writing Skills Chapter 3.5 Drafting a Virtual Message Solutions

12th Std English Chapter 3.5 Brainstorming Question Answer

Yuvakbharati English Navneet 12th Digest PDF Free Download Maharashtra Board

Question. (i) Given below is a two-way communication cycle or the process of communication.
(a) Can you guess the role of the sender and the receiver in this process? What do we encode? What do we decode?
Question 1. Can you guess the role of the sender and the receiver in this process?
ℹ️ चित्र व्याख्या (Diagram Explanation): यह चित्र एक द्वि-मार्ग संचार चक्र को दर्शाता है जिसमें फीडबैक, इनकोडिंग, मैसेज, डिकोडिंग और रिसीवर जैसे चरण शामिल हैं, साथ ही संचार प्रक्रिया को प्रभावित करने वाले 'नॉइज़' (शोर) तत्व को भी दर्शाता है। यह दर्शाता है कि जानकारी कैसे भेजी और प्राप्त की जाती है, और फीडबैक लूप संचार को पूरा करता है।
Answer: The role of the sender is to transcribe what he/she wants to convey to the receiver in a message. The role of the receiver is to interpret the conveyed message and to grasp its meaning. As messages use commonly accepted components like words, symbols and signs, the receiver generally finds no difficulty in interpreting them. However, the sender must be careful to create a clear message so as to avoid any kind of misinterpretation or misreading.In simple words: The sender creates and transmits the message, while the receiver interprets it. Clear communication is essential to avoid misunderstandings.

🎯 Exam Tip: Focus on distinguishing the active role of the sender (encoding) from the interpretative role of the receiver (decoding) for full marks.

Question 2. What do we encode?
Answer: We encode what we want to convey to the I receiver in the form of an unambiguous (clear in meaning) message.In simple words: Encoding means converting our thoughts or information into a clear message that can be sent to someone else.

🎯 Exam Tip: Emphasize that encoding involves transforming an idea into a transmittable form, like words or symbols, to be understood by the receiver.

Question 3. What do we decode?
Answer: We decode from the message the idea that it conveys by way of interpreting it. A clear message is easy to interpret.In simple words: Decoding is the process of understanding the message received, converting it back into meaningful ideas.

🎯 Exam Tip: Highlight that decoding is the receiver's process of interpreting the message to extract its intended meaning, with clarity of the message being a key factor.

Question. (b) People send messages to others for different purposes. Mention at least five purposes-reasons for which messages are generally sent.
Answer:
1. To inform the receiver about the facts, events, etc.
2. To express feelings like sympathy, solidarity etc.In simple words: Messages are sent to share information, announce events, express emotions, build relationships, or give instructions.

🎯 Exam Tip: When listing purposes, aim for a variety of communicative intentions, such as informing, persuading, or expressing feelings, to show a comprehensive understanding.

Question. (ii) Given below is a tree-diagram explaining two major types of messages. Complete the blank boxes in the diagram. One is done for you.
ℹ️ चित्र व्याख्या (Diagram Explanation): यह ट्री-डायग्राम संदेशों के दो प्रमुख प्रकारों – अनौपचारिक (INFORMAL) और औपचारिक (FORMAL) – को दर्शाता है। इसमें बताया गया है कि ये संदेश किसके लिए लिखे जाते हैं, जैसे अनौपचारिक संदेश माता-पिता (PARENTS) के लिए और औपचारिक संदेश प्रधानाचार्य (PRINCIPAL) के लिए। छात्र को इसमें छूटे हुए बक्सों को पूरा करना है।
Answer:

MESSAGES
TYPES
INFORMAL	FORMAL
PARENTS	PRINCIPAL
FRIENDS	BOSS
RELATIVES	CLIENTS
NEIGHBOURS	OFFICIALS

In simple words: Messages are broadly categorized into Informal (for personal connections like parents, friends) and Formal (for professional or official interactions like principals, bosses).

🎯 Exam Tip: When completing such diagrams, categorize messages based on recipient and purpose to ensure proper classification into informal and formal types.

Question. (A1) (i) In pairs, enact the given conversation between Rakesh and Mrs Sarkar.
Answer:In simple words: This activity involves two students role-playing a conversation between Rakesh and Mrs. Sarkar.

🎯 Exam Tip: For enactment questions, focus on clear dialogue delivery, appropriate tone, and understanding the context of the conversation to convey the message effectively.

Question (ii) Mrs Sarkar had to leave for the school where she teaches. So she wrote a message for her husband. Draft the message in not more than 50 words.
(Students can enact the conversation in class.)
Answer:
22/06 - 9 am
Sumit
One Rakesh Sood staying at B-49, New Colony rang up this morning to say his wife has not been keeping well. She had headache yesterday and has been running a high temperature since this morning. He wanted you to go over their place and attend her at the earliest.
SunitaIn simple words: Mrs. Sarkar's message to her husband informs him about Rakesh Sood's call regarding his wife's illness and her urgent need for medical attention.

🎯 Exam Tip: When drafting messages, include all critical details (date, time, sender, recipient, purpose, and key information) concisely within the word limit.

Question (iii) Using information from the dialogue given below, write the message which Amrita left for her brother, Sourajit. (Do not leave out any vital information or add any new information).
• Shekhar: Is this 28473892?
• Amrita: Yes, May I know who is speaking?
• Shekhar: I am Shekhar, I want to speak to Sourajit. I am his friend from IHM, Goa.
• Amrita: I am his sister. Sourajit is not at home at the moment. Can you ring up a little later?
• Shekhar: I shall be a little busy. Actually, I have got a placement at the Hotel Mumbai, and will have to join with immediate effect.
So right now I am trying to get all the formalities completed. This is the news that I wanted to give Sourajit. Will you do that for me? Also tell him that I will let him know my new cell phone number as soon as I get one.
Amrita: I'll do that. Bye and all the best. Amrita had to leave for office. So she wrote a note for Sourajit. Draft her message in not more than 50 words.
Answer:
DATE: [Current Date]
TIME: [Current Time]
Sourajit,
Shekhar, your friend from IHM Goa, called. He got a placement at Hotel Mumbai and needs to join immediately. He wanted to inform you about this. He will also let you know his new cell phone number soon.
AmritaIn simple words: Amrita's message informs Sourajit that his friend Shekhar called to announce his new job placement at Hotel Mumbai and will provide his contact number later.

🎯 Exam Tip: Ensure the drafted message includes all essential details from the conversation (who called, why, key information, and any follow-up actions) while staying within the specified word limit.

Question (iv) You are Priyanka, a personal assistant to Ms Sen. She was away attending a meeting when Mr Garg rang up. You spoke to him and jotted down his message in your notepad.
Draft the message for Ms Sen using the information in your notes given below.
Mr Garg - rang up - 5 pm - has received the CDs and the posters - coming tomorrow - to thank Ms Sen and to personally hand over the cheque.
Answer:
5.15 pm [30th Sept.]
Madam,
Mr. Garg rang up at five in the evening while you were away attending the meeting. He said he had received the CDs and posters and would come tomorrow to express his thanks to you. He said he would also hand over the cheque to you personally.
Priyanka
(P.A)In simple words: Priyanka's message to Ms. Sen conveys that Mr. Garg called at 5 pm, confirmed receipt of CDs/posters, and will visit tomorrow to thank her and deliver the cheque.

🎯 Exam Tip: A professional message should be clear, concise, and accurately relay all critical information, including caller's name, purpose, and any next steps.

Question (v) Read the following conversation between Aashna and Mr. Singh.
Answer:
Aashna: Hello, may I speak to Ranajit, please?
I would like to see the notes which our biology teacher gave to the class during my absence.
Mr Singh: I will definitely do that.In simple words: This question instructs the student to read the conversation between Aashna and Mr. Singh, which serves as context for subsequent tasks.

🎯 Exam Tip: Carefully reading and understanding dialogues is crucial for extracting necessary information to draft accurate messages or answer related questions later.

Question (vi) Since Mr Singh had to go for his morning walk he left a message for Ranajit. Draft that message in 50 words.
Answer: Raj at comes home from school and finds the door locked. Since he has a duplicate key he enters and finds a note from his mother kept on the table. In it she explains that she had to rush to the hospital with Mrs Manohar, their neighbour, who had met with an accident. She has also written that he should have the rice and curry kept on the dining table for lunch. He could heat the food in the microwave oven he wanted to, but he should be very careful while handling the switch.In simple words: This section presents a scenario about Raj finding a message from his mother explaining her absence due to a neighbour's accident and instructions for his lunch. Note: This content appears as the answer to Question (vi) but describes a different situation.

🎯 Exam Tip: When drafting messages, include all critical details (reason for absence, specific instructions, warnings) clearly and concisely for the recipient's understanding.

Question (vii) Using the information given below, write biology notebook to school today. I was absent from school due to illness. a message which Manu left for his sister. Renu.
(Do not add any new information.
The message should not exceed 50 words).
Ruhaan rang up - book - reading session - 'Children Ask Kalam' - Dr A.P.J. Abdul Kalam - compilation of letters received by him from children and his answers - Oxford Book Store - 8 pm, this evening, - pick you up - 6:30 pm attend reading session together.
Answer:
28th Nov. 2 pm
Renu
Ruhaan rang up to say that there is a book reading session at Oxford Book Store this evening at 8 o'clock. The book is "Children Ask Kalam" - a compilation of letters received by Dr. Kalam and his answers. I will pick you up at 6:30 pm sharp. We will attend it together.
ManuIn simple words: Manu's message to Renu informs her about a book reading session for 'Children Ask Kalam' by Dr. Kalam at Oxford Book Store this evening, and that Manu will pick her up at 6:30 pm to attend it together.

🎯 Exam Tip: Ensure the message covers all essential details - event, time, location, content, and pickup arrangements - within the specified word count, and clearly attribute the sender.

Question (viii) Given below is a template tor a message. Imagine you are working as a receptionist in a company and you are supposed to maintain the call record. Complete the details given in the template for a particular message

Call For :
From :		Company :
Date	Time	Phone ( )
Message :
Action (Circle One)			Taken By
Phoned	Returned Your Call	Call Back	Will Call Again

Answer:

Call for: PRAVIN MUNANKAR (Mkt. Mgr)
From: P. N. MENON		Company: RIAN ENTERPRISES
Date: 30/09/2020	Time: 10:30 AM	Phone: (022) 60667788
Message: Called up to enquire about the pending delivery of consignment vide proforma invoice RE/1022/20 dated 16th Sept. Also asked to verify the undue delay and rectify. He expressed his concern over the delay and the subsequent problems which may arise in his factory.
Action (Circle One)			Taken By
Phoned	Returned Your Call	Call Back	Will Call Again
Vasant Gosavi (Asst. Mkt. Mgr.)

In simple words: This completed message template details a call from P.N. Menon of Rian Enterprises to Pravin Munankar, enquiring about a pending consignment, expressing concern over delays, and noting that the call was returned.

🎯 Exam Tip: When filling out message templates, accurately record all caller details, the precise nature of the message, and any required actions or follow-ups, ensuring legibility and completeness.

Explore:

(a) Browse the net and prepare a tabular column to explain the 'Dos and Don'ts' while drafting messages.
(b) Browse the net to find innovative 'Message Templates'.
(c) Prepare a collection of short messages that are usually drafted and exchanged within the family members to keep them well informed and updated in case of different situations.
(d) Prepare a project titled, 'The Importance of Messages in Everyday Life.
(Students may attempt the above on their own.)In simple words: This section provides several research and project-based activities for students to explore message drafting, templates, and their importance in daily life.

🎯 Exam Tip: For 'Explore' activities, focus on practical application and critical thinking. Organize your findings clearly, especially for tabular data like 'Dos and Don'ts'.

12th Std English Questions And Answers: