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ISC Class 12 Psychology Board Exam Question Paper with Solutions
SECTION A - 14 MARKS
Question 1
(i) A local park displays a notice 'Do not litter, use the dustbin'. However, people visiting the park invariably throw garbage at various sites.
What type of social norm is violated in the above scenario? [1 Mark]
Answer: Injunctive norm.
Teacher's Note:
a) Injunctive norms specify what ought to be done and what is approved or disapproved by society.
b) Students often confuse descriptive norms with injunctive norms; descriptive norms are what people actually do, whereas injunctive norms state what should ideally be done.
(ii) Swarna is exceptionally good at playing violin. She also composes music and is a member of an orchestra.
Referring to Howard Gardner's theory of intelligence, identify the type of intelligence that Swarna possesses. [1 Mark]
Answer: Musical intelligence.
Teacher's Note:
a) Musical intelligence is the capacity to produce, create, and manipulate musical patterns, rhythms, and pitches.
b) Ensure you mention the specific modality (musical) as outlined in Gardner's theory rather than general creative intelligence.
(iii) Tahir was disturbed by the frequent fights in his family. He woke up one morning and found that he had become deaf without any history of auditory or physical ailment.
Which clinical scale of Minnesota Multiphasic Personality Inventory-2 would Tahir score high on? [1 Mark]
Answer: Hysteria (Scale 3).
Teacher's Note:
a) The Hysteria scale measures somatic complaints and conversion symptoms in response to stress without organic pathology.
b) Make sure to refer to the MMPI-2 clinical scale numbers or names precisely as tested in the syllabus.
(iv) State any one condition that facilitates the formation of a group. [1 Mark]
Answer: Proximity or similarity or common goals or interaction.
Teacher's Note:
a) Proximity (being close to one another) promotes repeated interaction, which is foundational for group formation.
b) Any one valid condition from the textbook factors influencing group formation is accepted.
(v) Rosie was adept at swimming and represented her school at various tournaments. She took pride in her achievements and was deeply disappointed when she could not win at the National level. She blamed her coach for not training her enough.
Identify the type of locus of control displayed by Rosie. [1 Mark]
Answer: External locus of control.
Teacher's Note:
a) External locus of control refers to the perception that events or outcomes are controlled by outside forces, luck, or other people.
b) Students must carefully distinguish between internal attribution (taking personal responsibility) and external attribution (blaming external factors).
(vi) Study the relation between the first two phrases / terms and complete the analogy.
(a) Free association: Psychoanalytic therapy :: Deinstitutionalisation: [1 Mark]
Answer: Alternative therapies / Community mental health movement.
Teacher's Note:
a) Free association is a core technique used in psychoanalytic therapy; deinstitutionalisation is a core approach/phase of community-based mental health care.
b) Check the exact contextual relationship in psychological therapies before completing analogies.
(b) Melancholic: Ectomorph :: Sanguine: [1 Mark]
Answer: Mesomorph (or Endomorph based on Sheldon / Hippocrates typology matching; the standard matching links temperaments to body types where Sanguine corresponds to Endomorph or balanced somatotypes, but note Sheldon's types: Endomorph, Mesomorph, Ectomorph).
Teacher's Note:
a) Sheldon classified body types into endomorphy, mesomorphy, and ectomorphy, corresponding to visceral, muscular, and linear physiques.
b) Verify the exact pairing from body-type typologies in personality chapters.
(vii) Given below are two statements marked Assertion and Reason. Read the two statements carefully and choose the correct option.
Assertion: Some children do not maintain an eye contact and have limited social interactions with others. They also show stereotypical and repetitive patterns of behaviour.
Reason: Anti-social personality disorder leads to impulsive behaviour and makes one remorseless. [1 Mark]
(A) Both Assertion and Reason are true and Reason is the correct explanation for Assertion.
(B) Both Assertion and Reason are true but Reason is not the correct explanation for Assertion.
(C) Assertion is true and Reason is the file.
(D) Both Assertion and Reason are false.
Answer: (B) Both Assertion and Reason are true but Reason is not the correct explanation for Assertion.
The assertion describes symptoms typical of autism spectrum disorder in children, while the reason correctly describes anti-social personality disorder, making both statements factually true independently.
Teacher's Note:
a) Evaluate each statement for its factual correctness before analyzing the causal relationship.
b) Ensure you recognize that both statements refer to entirely different psychological conditions.
(viii) Given below are two statements marked Assertion and Reason. Read the two statements carefully and choose the correct option.
Assertion: Members of an agricultural society possess an attitude of cooperation and common interest.
Reason: Occupation determines the lifestyle and attitudes of people in a particular geographical region. [1 Mark]
(A) Both Assertion and Reason are true and Reason is the correct explanation for Assertion.
(B) Both Assertion and Reason are true but Reason is not the correct explanation for Assertion.
(C) Assertion is true and Reason is false.
(D) Both Assertion and Reason are false.
Answer: (A) Both Assertion and Reason are true and Reason is the correct explanation for Assertion.
Agricultural living requires collective farming efforts, shaping cooperative attitudes, which is directly explained by how occupation determines lifestyle and attitudes.
Teacher's Note:
a) Cultural and occupational settings profoundly shape social attitudes and interpersonal orientations.
b) Read the link between environmental/occupational demands and behavioral outcomes carefully.
(ix) Which one of the following scenarios is a negative symptom of schizophrenia? [1 Mark]
(A) Ricky hits people randomly and believes certain voices tell him to do so.
(B) Kamaldeep giggles at his uncle's funeral, to whom he was deeply attached.
(C) Madhav's grandmother died a month ago but he still sees her and feels comforted.
(D) Farah is unable to express herself and invents new words like 'paperskate' for pen and 'headshoe' for hat.
Answer: (D) Farah is unable to express herself and invents new words like 'paperskate' for pen and 'headshoe' for hat. (Note: Neologisms and alogia/flat affect reflect negative or formal thought symptoms).
Teacher's Note:
a) Negative symptoms include deficits or losses in normal functioning such as flat affect, alogia, and avolition.
b) Hallucinations and delusions are classified as positive symptoms of schizophrenia.
(x) Raven's Progressive Matrices is a non-verbal test of intelligence. It is a popular group test to measure general intelligence and educative ability by using different versions.
Which one of the following instances correctly depicts Standard Progressive Matrices? [1 Mark]
(A) Mahtab was given matrices consisting of 48 items, presented as one set of 12 and another set of 36.
(B) Shahzaad was given matrices A and B, with a set of 12 items inserted between the two as Ab.
(C) Rajeshwari was given matrices comprising five sets from A to E, each set containing 12 items.
(D) Bhavin was given matrices D and E each set having 16 items, and 32 items in total.
Answer: (C) Rajeshwari was given matrices comprising five sets from A to E, each set containing 12 items.
Standard Progressive Matrices (SPM) consists of 60 items divided into 5 sets (A to E) with 12 items each.
Teacher's Note:
a) Know the structural composition of standard psychological testing tools like SPM, APM, and CPM.
b) Pay close attention to the number of items and sets in intelligence tests.
(xi) Monty, aged three years, tripped over his toy car while playing. He started beating the car, shouting "Bad car! You made me fall."
Which one of the following terms given by Jean Piaget can be used to describe Monty's behaviour? [1 Mark]
(A) Animism
(B) Integration
(C) Decentration
(D) Egocentrism
Answer: (A) Animism
Animism is the belief that inanimate objects have lifelike qualities and are capable of actions and feelings.
Teacher's Note:
a) Piagetian cognitive developmental stages highlight pre-operational tendencies like animism and egocentrism.
b) Do not confuse animism with general egocentrism; animism specifically attributes life to non-living objects.
(xii) Seema was the captain of her school's football team. She reprimanded her team members who came late for practice but justified her late coming by saying that her roles and responsibilities as a captain kept her engaged.
Which one of the following biases did Seema exhibit? [1 Mark]
(A) Self-serving bias
(B) Automatic vigilance
(C) False consensus effect
(D) Counterfactual thinking
Answer: (A) Self-serving bias
Self-serving bias is the tendency to attribute one's own success to internal factors and failures to external situational factors.
Teacher's Note:
a) Attributional biases distort our perception of the causes of behavior in self and others.
b) Holding others accountable while excusing oneself is a hallmark of self-serving bias.
(xiii) Rehan is passionate about physical fitness and takes the membership of a sports club. He believes that physical exercise is enjoyable as well as beneficial. He tries to convince his friends to join the sports club with him.
What components of attitude does Rehan exhibit?
(P) Cognitive component; as he believes that physical exercise is beneficial.
(Q) Affective component; as he tries to persuade his friends to join the sports club.
(R) Cognitive component; as he feels refreshed after exercising.
(S) Behavioural component; as he takes the membership of a sports club.
(A) Only (P) and (Q)
(B) Only (P) and (S)
(C) Only (Q) and (R)
(D) Only (Q) and (S) [1 Mark]
Answer: (B) Only (P) and (S)
Believing physical exercise is beneficial is cognitive (P), and taking club membership is behavioral (S).
Teacher's Note:
a) Attitudes consist of the ABC components - Affective, Behavioral, and Cognitive.
b) Carefully map each statement in the stem to the correct component of attitude.
SECTION B - 28 MARKS
Question 2
Suraksha Pvt. Ltd. conducted a skill test to recruit suitable candidates. The panelists presented the following scenario to the candidates:
'A day prior to a significant international seminar, a Senior Executive falls ill. His responsibility of organising the event successfully is entrusted to you. Draw up a plan to execute the new role assigned to you showcasing your problem-solving ability and managerial skills.'
(a) What method of behavioural analysis was adopted by Suraksha Pvt. Ltd. in the above scenario? [1 Mark]
Answer: Situational Test.
Teacher's Note:
a) Situational tests place candidates in simulated real-life work conditions to evaluate their practical competence and stress management.
b) Identify psychological assessment techniques by looking at how candidates are evaluated under simulated demands.
(b) With reference to Paul Costa and Robert McCrae's theory, explain any three dimensions of personality that Suraksha Pvt. Ltd. would desire in the candidates they recruit. [3 Marks]
Answer:
1. Conscientiousness: High levels ensure that the candidate is organized, dependable, and thorough in handling critical responsibilities like organizing an international seminar.
2. Extraversion: Sociability and assertiveness help in coordinating with diverse international delegates effectively.
3. Emotional Stability (Neuroticism): Low neuroticism ensures composure and resilience under high pressure and unexpected emergencies.
Teacher's Note:
a) The Big Five personality model by Costa and McCrae includes Openness, Conscientiousness, Extraversion, Agreeableness, and Neuroticism.
b) Link the chosen personality dimensions directly to the workplace demands mentioned in the scenario.
OR
Artificial Intelligence and Automation threaten traditional job roles, causing high levels of 'Al-nxiety' in many workers. The stress stems from a lack of clarity about which jobs are truly at risk and a fear of becoming irrelevant. McKinsey & Company reckons that automation will displace between 400 and 800 million jobs by 2030, requiring as many as 375 million people to switch job categories entirely.
(Source (edited): The Impact of Artificial Intelligence-Widespread Job Losses, Calum McClelland April 19, 2025)
(a) With reference to the above excerpt, name the type of stress that employees might be facing. [1 Mark]
Answer: Workplace stress / Occupational stress / Psychological stress.
Teacher's Note:
a) Occupational stress arises from job insecurity, technological changes, and role ambiguity.
b) Identify the specific source of stress described in workplace/organizational contexts.
(b) Examine any three work related causes of stress experienced by the employees who face job uncertainty. [3 Marks]
Answer:
1. Role ambiguity: Lack of clarity regarding future job expectations and career paths.
2. Job insecurity: Fear of losing livelihood and becoming economically irrelevant due to automation.
3. Work overload or pressure to acquire new skill sets rapidly to stay employable.
Teacher's Note:
a) Work-related stressors include role conflict, lack of control, poor interpersonal relations, and job insecurity.
b) Frame points clearly indicating how organizational or technological changes impact employee well-being.
Question 3
Children in the age group of five to fourteen are impressionable, especially by one another and their teacher. Effective learning occurs when children are encouraged to associate desirable or undesirable outcomes with certain behaviours.
For example, Parminder, aged fourteen, finds it difficult to understand Physics. He develops a dislike for the subject. However, when his efforts in a group assignment are recognised and appreciated by the teacher, he begins to take interest in the subject.
(i) Name and briefly explain the type of conditioning used by Parminder's teacher. [2 Marks]
Answer: Operant conditioning (or Instrumental conditioning).
It is a form of learning in which behavior is strengthened or weakened by its consequences, such as reinforcement or punishment.
Teacher's Note:
a) Operant conditioning focuses on voluntary behaviors shaped by environmental consequences.
b) Ensure both the name of the conditioning and its core mechanism (reinforcement) are explicitly stated.
(ii) Enumerate any two processes that lead to formation of attitudes, other than the one referred to in subpart (i). [2 Marks]
Answer:
1. Classical conditioning: Learning through association.
2. Modeling (Observational learning): Learning by observing others and imitating their behaviors or attitudes.
Teacher's Note:
a) Attitudes are acquired through socialization, exposure, and various forms of learning.
b) List distinct processes clearly without overlapping with operant conditioning.
Question 4
Read the conversation given below between a therapist and her client and answer the question that follows.
Therapist: "Why do you feel that you cannot take any decisions on your own?"
Client: "My family has always taken all decisions for me. I think they know what is good for me."
Therapist: "Are you scared of taking decisions independently?"
Client: "Yes...I feel that if I agree with everyone in my family, only then will they take care of me."
Examine the conversation in relation to the personality disorder indicated above. Interpret any two of its causes. [4 Marks]
Answer:
The conversation indicates Dependent Personality Disorder, characterized by submissive and clinging behavior driven by an excessive need to be taken care of.
Causes:
1. Genetic or biological predisposition: Inherited temperament traits such as high anxiety or submissiveness.
2. Early childhood experiences and parenting: Overprotective or authoritarian parenting styles where dependent behaviors were inadvertently rewarded while autonomy was discouraged.
Teacher's Note:
a) Personality disorders involve enduring patterns of behavior and inner experience that deviate markedly from cultural expectations.
b) Explicitly link the client's dialogue regarding fear of independent decision-making and seeking approval to dependent personality traits.
Question 5
(i) Name the psychologist who developed the Triarchic Theory of Intelligence. [1 Mark]
Answer: Robert Sternberg.
Teacher's Note:
a) Robert Sternberg proposed the Triarchic Theory of Intelligence in 1985.
b) Spell the psychologist's name correctly to secure full marks.
(ii) With reference to Triarchic Theory of Intelligence, briefly explain the sub-theories of Experiential type. [3 Marks]
Answer:
Experiential (creative) intelligence involves the ability to use existing knowledge in new ways and combine disparate experiences.
1. Ability to integrate different experiences creatively (insight and novelty).
2. Ability to deal with novel situations by drawing on past experience.
3. Ability to automate processing so tasks can be performed efficiently.
Teacher's Note:
a) Sternberg's Triarchic theory comprises Componential, Experiential, and Contextual sub-theories.
b) Focus specifically on the experiential aspect involving creativity and handling novelty.
Question 6
(i) Refer to the excerpt given below on Richard Lazarus' theory of Cognitive Appraisal and answer the question that follows.
The concept of Cognitive Appraisal is rooted in the work of the psychologist Richard Lazarus, who held that stress is not an automatic response to an event, but rather the result of our mental interpretation of it. In general, cognitive appraisal theorists have noticed that people experience different emotions in response to the same event. This has led them to think about how people interpret events differently, ultimately leading them to experience different emotions.
(Source (edited): Psychology of Human Emotion: An Open Access Textbook by Michelle Yarwood)
Examine two ways of Cognitive Appraisal to account for the difference in people's reactions to the same event. [4 Marks]
Answer:
1. Primary Appraisal: Refers to our perception of an event as being positive, neutral, or stressful (harm, threat, or challenge). Individuals differ in how they evaluate whether an event poses a personal stake or threat.
2. Secondary Appraisal: Assessment of our coping abilities and resources available to deal with the stressor. If individuals believe their coping resources are inadequate, they experience high stress; if adequate, stress is minimized.
Teacher's Note:
a) Lazarus emphasizes that stress is mediated by cognitive appraisal processes (primary and secondary).
b) Clearly distinguish between evaluating the threat (primary) and evaluating coping capacity (secondary).
OR
Development-Induced Displacement (DID) has been a contentious issue... It brings a myriad of implications to the lives of the tribal communities. Construction activities severely impact tribal and indigenous communities. Despite international frameworks mandating free, prior and informed consent, projects for their rehabilitation often proceed with inadequate consultation or compensation.
(Source(edited): Impacts of Development Induced Displacement in the Tribal Communities of India: An Integrative Review June 2022 Asia-Pacific Social Science Review 2(2))
In your opinion, how do construction activities in such areas affect the tribal communities psychologically? Give four reasons to substantiate your response. [4 Marks]
Answer:
1. Loss of cultural identity and connection to ancestral land leading to existential despair.
2. Chronic anxiety and helplessness due to forced eviction and lack of rehabilitation certainty.
3. Social alienation and breakdown of traditional community support networks.
4. Trauma and psychological distress arising from marginalization, loss of livelihood, and exploitation.
Teacher's Note:
a) Displacement impacts psychological health by stripping individuals of their socio-cultural anchors and environmental security.
b) Enumerate distinct psychological impacts relevant to tribal displacement and lack of consent.
Question 7
The graph given below represents the Attachment Styles in infancy and the percentage of anxiety levels associated with them. Study it carefully and answer the question that follows.
[Figure: Bar graph titled 'Attachment Styles in infancy and percentage of anxiety levels'. X-axis shows categories: Secure (10% anxiety), Ambivalent (40% anxiety), Avoidant (20% anxiety), Disorganised (45% anxiety). Y-axis shows 'Percentage of Levels of Anxiety' from 0 to 50.]
Compare the Styles of Attachment during infancy as represented in the graph. [4 Marks]
Answer:
1. Secure attachment shows the lowest anxiety levels (10%), indicating trust and comfort with caregivers.
2. Avoidant attachment shows moderate anxiety levels (20%), where infants display emotional detachment from caregivers.
3. Ambivalent (resistant) attachment exhibits significantly higher anxiety (40%), reflecting insecurity and distress.
4. Disorganised attachment shows the highest level of anxiety (45%), indicating confusion and lack of coherent coping strategies toward caregivers.
Teacher's Note:
a) Attachment styles established in infancy set the foundation for emotional regulation and interpersonal relationships later in life.
b) Compare all four categories accurately by interpreting the data values provided in the graph.
Question 8
Two groups of political parties A and B discussed a policy for the underprivileged section. They decided to spend a certain percentage of their funds on implementing this policy. While party A was of the opinion that 40% funds should be invested in implementation of the policy, party B was not entirely supportive of this suggestion. However at the end of the discussion, party B was completely in favour of the suggestion made by party A.
(i) Explain the social phenomenon evident in the final stance taken by party B. [2 Marks]
Answer: Groupthink.
It is a phenomenon where group members strive for unanimity and consensus, overriding realistic appraisal of alternative courses of action.
Teacher's Note:
a) Groupthink occurs in cohesive groups where dissenting opinions are suppressed in favor of consensus.
b) Define the term clearly and relate it to the unanimous shift in party B's stance.
(ii) By referring to the concept of social phenomenon evident in the above scenario, describe any two reasons to explain the change in the stance of party B. [2 Marks]
Answer:
1. High group cohesiveness: Members value group harmony and solidarity over critical evaluation.
2. Leader's influence or perceived pressure to conform: Influential members or dominant opinions sway dissenting members to avoid conflict.
Teacher's Note:
a) Causes of groupthink include insulation of the group, directive leadership, and stress.
b) Keep reasons concise and directly linked to group dynamics.
SECTION C - 28 MARKS
Question 9
(i) Name the psychologist who developed the Client Centred Therapy. [1 Mark]
Answer: Carl Rogers.
Teacher's Note:
a) Carl Rogers is the pioneer of humanistic client-centered (person-centered) therapy.
b) State the exact name of the therapist without ambiguity.
(ii) Examine any six principles on which the Client Centred Therapy has been developed. [6 Marks]
Answer:
1. Unconditional Positive Regard: Therapist accepts the client without judgment or conditions.
2. Empathy: The ability to accurately understand the client's subjective world from their perspective.
3. Congruence (Genuineness): Therapist is authentic and transparent in the therapeutic relationship.
4. Psychological contact: A relationship must exist between client and therapist.
5. Client vulnerability: Client is in a state of incongruence, being vulnerable or anxious.
6. Client perception: The client must perceive the therapist's unconditional positive regard and empathy.
Teacher's Note:
a) Client-centered therapy assumes that individuals have an innate tendency toward self-actualization.
b) List all six core conditions/principles outlined by Carl Rogers clearly.
Question 10
Study the cases given below and answer the following questions.
Case A: Mala is in early childhood. Her mother does not encourage her to perform her daily activities. She also selects Mala's clothes and toys. Mala feels inadequate.
Case B: Paul joins a college after a secure school life. He finds himself out of place as he is unable to make friends. Although his parents try to understand him, he still feels lonely.
Case C: Hanif was given a warm farewell at his retirement. He feels a sense of fulfilment at the end of his career. After his retirement, he starts involving himself more in community activities.
(i) With reference to Erik Erikson's theory of personality, identify the phases depicted in Cases A, B and C. [3 Marks]
Answer:
Case A: Autonomy versus Shame and Doubt (or Initiative versus Guilt depending on early childhood stage, primarily Autonomy vs Shame/Doubt / Initiative vs Guilt).
Case B: Identity versus Role Confusion.
Case C: Integrity versus Despair.
Teacher's Note:
a) Erikson's psychosocial stages span across the entire lifespan.
b) Map each life stage in the case vignettes to Erikson's exact psychosocial crises.
(ii) Briefly explain the dimensions of the crises as depicted in Cases A, B and C. [3 Marks]
Answer:
Case A (Autonomy vs. Shame/Doubt): Developing a sense of personal control over physical skills and independence versus feelings of self-doubt and inadequacy.
Case B (Identity vs. Role Confusion): Integrating various roles into a coherent self-identity versus experiencing confusion about one's role and place in society.
Case C (Integrity vs. Despair): Reflecting on one's life and feeling a sense of fulfillment and wisdom versus bitterness and regret.
Teacher's Note:
a) Each psychosocial stage presents a core conflict or crisis that must be resolved positively.
b) Explain both poles of the crisis for each corresponding case.
(iii) Highlight any one reason for the criticism of Erik Erikson's theory of personality. [1 Mark]
Answer: The stages are difficult to test empirically or lack adequate experimental evidence.
Teacher's Note:
a) Psychodynamic theories often face criticism for relying on clinical observation rather than rigorous empirical testing.
b) Mention any one standard limitation or criticism of Erikson's developmental stages.
Question 11
(i) Mention any two cognitive developments in an infant during the sensorimotor stage. [1 Mark]
Answer: Object permanence and goal-directed behavior (or deferred imitation).
Teacher's Note:
a) The sensorimotor stage (birth to 2 years) involves learning through sensory and motor interactions.
b) State concise milestones like object permanence.
(ii) Describe the macrosystem developed by Urie Bronfenbrenner. [1 Mark]
Answer: The macrosystem is the outermost layer of Bronfenbrenner's ecological model that encompasses the cultural values, laws, customs, and belief systems of a society.
Teacher's Note:
a) Bronfenbrenner's ecological systems theory includes microsystem, mesosystem, exosystem, macrosystem, and chronosystem.
b) Emphasize cultural context and societal values in the macrosystem.
(iii) In any five ways, examine the importance of the study of life span development. [5 Marks]
Answer:
1. Understanding normative patterns of physical, cognitive, and socio-emotional changes across life.
2. Helping in predicting developmental milestones and identifying developmental delays or deviations.
3. Facilitating effective parenting, education, and counseling practices tailored to different age groups.
4. Enhancing self-understanding and personal growth by recognizing one's own developmental stage.
5. Promoting successful aging and psychological well-being across adulthood and old age.
Teacher's Note:
a) Lifespan development studies human growth from conception to death.
b) Enumerate five distinct practical and theoretical benefits of developmental psychology.
OR
(iv) Mention any two withdrawal symptoms of substance abuse. [1 Mark]
Answer: Tremors, anxiety, nausea, sweating, or seizures.
Teacher's Note:
a) Withdrawal symptoms occur when regular substance use is abruptly stopped.
b) List any two specific physiological or psychological withdrawal manifestations.
(v) Describe the level of Naïve Hedonistic Orientation by referring to Lawrence Kohlberg's theory. [1 Mark]
Answer: It is Stage 2 of preconventional morality where moral reasoning is guided by self-interest and reciprocity ("what's in it for me" or exchange of favors).
Teacher's Note:
a) Kohlberg's moral development theory has three levels: Preconventional, Conventional, and Postconventional.
b) Highlight the reciprocal exchange principle characteristic of naïve hedonism.
(vi) How has James Marcia described personal identity among adolescents? Analyse four patterns of personal identity developed by him. [5 Marks]
Answer:
James Marcia described adolescent identity formation based on two key processes: exploration (crisis) and commitment.
1. Identity Diffusion: Absence of both exploration and commitment; adolescents have not experienced a crisis nor made commitments.
2. Identity Foreclosure: Commitment made without prior exploration or crisis, often adopting parental or societal values uncritically.
3. Identity Moratorium: Active exploration and crisis without having made definite commitments yet.
4. Identity Achievement: Commitment made after a period of active exploration and crisis resolution.
Teacher's Note:
a) Marcia expanded on Erikson's identity vs role confusion stage by defining identity statuses.
b) Clearly explain both exploration and commitment axes for all four identity patterns.
Question 12
Hazel, a resident of Switzerland joined a University in India under a foreign exchange study programme. She found it difficult to understand the colloquial language used by the students. As a result, she could not participate in cultural programmes and socialise with her classmates.
She also felt that there were too many students in her batch. She was overwhelmed by the fiercely competitive atmosphere in class and was advised by her professors to seek help from the Counsellor.
(i) Suggest any four communication skills that the Counsellor in the University should possess to help Hazel. [4 Marks]
Answer:
1. Active listening: Paying full attention, noting verbal and non-verbal cues.
2. Empathy and cultural sensitivity: Understanding Hazel's cross-cultural challenges without bias.
3. Paraphrasing and reflecting: Summarizing Hazel's feelings and thoughts to ensure mutual understanding.
4. Effective questioning: Asking open-ended questions to encourage Hazel to express her concerns freely.
Teacher's Note:
a) Effective counseling requires strong interpersonal and communication skills.
b) Tailor the communication skills to address Hazel's cross-cultural adjustment issues.
(ii) With reference to Hazel's reaction, explain crowding tolerance and competition tolerance. [3 Marks]
Answer:
1. Crowding tolerance: Refers to an individual's ability to mentally cope with high population density or crowded environments without experiencing severe psychological distress. Hazel felt overwhelmed, indicating low crowding tolerance.
2. Competition tolerance: Refers to the capacity to handle competitive environments and peer rivalry. Hazel struggled with the fiercely competitive academic atmosphere, showing low competition tolerance.
Teacher's Note:
a) Environmental psychology studies how spatial density and competition impact psychological functioning.
b) Define both concepts clearly and apply them directly to Hazel's experiences in the university.
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