GSEB Class 11 Organization of Commerce and Management Solutions Chapter 3 Business Services - II

Get the most accurate GSEB Solutions for Class 11 Organization of Commerce and Management Chapter 03 Business Services II here. Updated for the 2026-27 academic session, these solutions are based on the latest GSEB textbooks for Class 11 Organization of Commerce and Management. Our expert-created answers for Class 11 Organization of Commerce and Management are available for free download in PDF format.

Detailed Chapter 03 Business Services II GSEB Solutions for Class 11 Organization of Commerce and Management

For Class 11 students, solving GSEB textbook questions is the most effective way to build a strong conceptual foundation. Our Class 11 Organization of Commerce and Management solutions follow a detailed, step-by-step approach to ensure you understand the logic behind every answer. Practicing these Chapter 03 Business Services II solutions will improve your exam performance.

Class 11 Organization of Commerce and Management Chapter 03 Business Services II GSEB Solutions PDF

1. Select The Correct Alternative And Write Answers To The Following Questions:

 

Question 1. In which kind of account generally interest is not paid on the deposit?
(a) Savings account
(b) Current account
(c) Recurring account
(d) Fixed deposit account
Answer: (b) Current account
In simple words: Usually, banks do not offer interest payments on the funds held in a current account.

Exam Tip: Remember that current accounts are primarily for businesses and daily transactions, not for earning interest on savings.

 

Question 2. In which kind of account it is compulsory to deposit certain amount at certain time?
(a) Savings account
(b) Current account
(c) Recurring account
(d) Fixed deposit account
Answer: (c) Recurring account
In simple words: A recurring account requires you to put in a specific sum of money regularly, often every month, over a set time period.

Exam Tip: Understand the key features of each account type, especially the deposit and withdrawal rules, to correctly answer such questions.

 

Question 3. In which kind of account the bank gives maximum rate of interest on the deposited amount?
(a) Current account
(b) Fixed deposit account
(c) Recurring account
(d) Savings account
Answer: (b) Fixed deposit account
In simple words: Banks generally offer the highest interest rates on fixed deposit accounts, as the money stays with them for a pre-decided period.

Exam Tip: Fixed deposits typically offer the highest interest because the bank knows it can use your money for a set term, unlike flexible accounts.

 

Question 4. What is the name of the central bank (Monetary Authority) of India?
(a) State bank of India
(b) Central bank of India
(c) Reserve bank of India
(d) Bank of India
Answer: (c) Reserve bank of India
In simple words: India's main bank, which controls money and banking, is called the Reserve Bank of India.

Exam Tip: Always remember the full and correct name of the central bank for any country, as it's a fundamental fact.

 

Question 5. What is the facility of overdraft for the certain period called?
(a) Pay order
(b) Cash credit
(c) Demand draft
(d) Overdraft
Answer: (b) Cash credit
In simple words: The option to withdraw more money than you have, for a short period, backed by security, is known as cash credit.

Exam Tip: Distinguish between overdraft (usually for current accounts, less formal security) and cash credit (more structured, against specific security).

 

Question 6. What type of cheque is used by the bank to repay its debts?
(a) Travellers cheque
(b) Pay order
(c) Demand draft
(d) Cash credit
Answer: (b) Pay order
In simple words: A pay order is a type of cheque that a bank uses when it needs to make payments to clear its own financial obligations.

Exam Tip: Understand that pay orders are issued by banks themselves, serving a similar function to a bank cheque but for the bank's own payments.

 

Question 7. Which facility of bank can be used against the risk of cash in travelling?
(a) Demand draft
(b) Cheque
(c) Pay order
(d) Traveller's cheque
Answer: (d) Traveller's cheque
In simple words: Traveller's cheques offer a secure way to carry funds when traveling, protecting against the danger of losing physical cash.

Exam Tip: Traveller's cheques provide security because they can be replaced if lost or stolen, unlike cash, making them useful for travel.

 

Question 8. Minimum how much amount can be transferred in RTGS?
(a) Any amount
(b) 2 lakhs
(c) 5 lakhs
(d) 50,000
Answer: (b) 2 lakhs
In simple words: For an RTGS transfer, you must send at least 2 lakh rupees; you cannot send less than this amount.

Exam Tip: Remember the minimum transaction limits for different fund transfer systems like RTGS and NEFT as they are frequently tested.

 

Question 9. In which kind of transaction the central bank transacts as per batch?
(a) NEFT
(b) RTGS
(c) Core banking
(d) Call money
Answer: (a) NEFT
In simple words: NEFT transactions are processed in groups at specific times throughout the day, rather than one by one instantly.

Exam Tip: NEFT operates on a batch-processing system, while RTGS provides real-time, one-to-one transfers. Know the difference.

 

Question 10. How do banks transact with one another and solve the problem of fund/ money occurring at certain time?
(a) Call money
(b) Pay order
(c) Over draft
(d) Cash credit
Answer: (a) Call money
In simple words: Banks use 'call money' to borrow or lend funds to each other for a very short duration, typically overnight, to handle temporary cash shortages.

Exam Tip: Call money is a critical inter-bank market mechanism for managing liquidity and short-term fund requirements among banks.

 

Question 11. Minimum how much amount can be transferred in NEFT?
(a) Any amount
(b) 2 lakhs
(c) 5 lakhs
(d) 50,000
Answer: (a) Any amount
In simple words: There is no lowest amount that you must transfer when using NEFT; you can send any sum.

Exam Tip: Unlike RTGS, NEFT transactions do not have a minimum amount, making it suitable for smaller transfers.

 

Question 12. Which card is issued to the customer by the bank on the basis of his credit?
(a) Debit card
(b) Credit card
(c) Letter of credit
(d) Demand draft
Answer: (b) Credit card
In simple words: A credit card is given by banks based on a person's ability to repay borrowed money, letting them buy things on credit.

Exam Tip: Credit cards allow you to spend money that isn't yours immediately, creating debt that needs to be paid back, unlike debit cards which use your own funds.

 

2. Answer The Following Questions In One Sentence Each:

 

Question 1. Write the meaning of 'Bank'.
Answer: According to the Reserve Bank of India (RBI), 'Bank' refers to an institution that collects deposits to lend them and guarantees to return them at the end of a fixed term or whenever requested.
In simple words: A bank is a place that takes money from people, lends it out, and promises to give it back when asked or at a set time.

Exam Tip: When defining terms, it's good practice to quote authoritative sources like the RBI if specified or relevant.

 

Question 2. Which kind of account can be opened in the name of a business unit?
Answer: A current account can be opened in the name of a business unit.
In simple words: Businesses usually open a current account to manage their everyday money transactions.

Exam Tip: Current accounts are tailored for businesses with frequent transactions and no interest earnings, differing from personal savings accounts.

 

Question 3. In which kind of account the number of withdrawn transaction is limited up to a certain limit?
Answer: In a savings account, the number of withdrawal transactions is limited up to a certain limit.
In simple words: You can only take out money a certain number of times each month from a savings account.

Exam Tip: Savings accounts are designed to encourage saving, so they often have restrictions on withdrawals to deter excessive spending.

 

Question 4. How much amount can be transacted in cash through NEFT?
Answer: There is no minimum or maximum limit for the money to be transferred through NEFT in cash.
In simple words: You can send any amount of money, small or large, through NEFT without any set limits for cash transactions.

Exam Tip: Remember that NEFT transactions typically involve bank accounts, but for walk-in customers, there might be specific cash deposit limits set by the bank, usually around Rs. 50,000.

 

Question 5. Within how much time money is transferred through NEFT?
Answer: The transfer of money through NEFT usually happens within 24 hours, depending on the available batch for the transfer process.
In simple words: Money sent by NEFT generally moves within 24 hours, as it's processed in batches throughout the day.

Exam Tip: Emphasize that NEFT operates in batches and not instantly, which can affect the exact time of credit compared to real-time systems like RTGS.

 

Question 6. In which kind of card only the amount available in the account can be spent?
Answer: In a debit card, only the amount available in the account can be spent.
In simple words: With a debit card, you can only spend the money you already have in your bank account, not more.

Exam Tip: Clearly differentiate debit cards (spend your own money) from credit cards (spend borrowed money) to avoid common errors.

 

3. Answer The Following Questions In Short:

 

Question 1. What is Overdraft?
Answer: Overdraft happens when a current account holder is permitted to withdraw more money than what is currently available in their account, going beyond their credit balance.
In simple words: Overdraft means a bank lets you take out more money than you have in your account, especially with a current account.

Exam Tip: Explain that overdraft is a temporary facility, usually for current account holders, that allows withdrawals exceeding the available balance up to a certain limit.

 

Question 2. What is Cash Credit?
Answer: Cash credit is a drawing account that allows a customer to withdraw money within a specific credit limit, approved by the bank against some security.
In simple words: Cash credit is a type of loan from a bank where you can borrow money up to a certain limit, but you need to provide security for it.

Exam Tip: Highlight that cash credit is a form of short-term financing for businesses, usually secured by inventory or receivables, allowing flexible withdrawals and repayments.

 

Question 3. Define 'Traveller's cheque'?
Answer: A traveller's cheque is a pre-printed, fixed-amount cheque that can be used as a substitute for cash when traveling. It offers security against theft or loss of money, as it can be easily replaced.
In simple words: A traveller's cheque is a special paper money, useful for travel, which keeps your money safe because it can be replaced if lost or stolen.

Exam Tip: Emphasize the security aspect of traveller's cheques – they require a signature at the time of purchase and another at the time of cashing, making them safer than carrying large amounts of cash.

 

Question 4. Give two examples of Non-Financial transaction done through E-Banking.
Answer: Two examples of non-financial transactions done through e-banking include obtaining an account statement and requesting a new cheque book or a new PIN.
In simple words: You can use online banking to check your account details or ask for things like a new cheque book or PIN, which are not about moving money.

Exam Tip: Focus on services that provide information or requests rather than actual money transfers or payments to illustrate non-financial e-banking transactions.

 

Question 5. Explain :
(a) Credit Card:
Answer: A credit card is a small plastic card issued by a bank that lets its customer buy goods or services on credit. This means the customer can purchase items without immediate payment, borrowing money from the bank instead. To get a credit card, one needs to apply, and the bank will study the person's credit history to set a suitable credit limit. For example, if a bank determines a person can pay back up to Rs. 20,000 per month, that amount becomes their credit limit. When a credit card is used for a purchase, the amount is charged to the cardholder's credit limit and paid to the seller. At the end of the month, the bank sends a statement showing all the money spent, which the customer then needs to repay within a specific timeframe. Credit cards have become very popular since the late 20th century and are widely used for shopping in stores, malls, and making online payments like for tickets or online purchases.
In simple words: A credit card is a bank card that lets you buy things now and pay for them later, up to a set limit. The bank checks your ability to pay back money before giving you a card, and you get a bill each month for what you've spent.

Exam Tip: When explaining a credit card, include its definition, how it's obtained, its usage, how credit limits are set, and the repayment process.

 

(b) Debit Card
Answer: A debit card looks like a credit card but is directly connected to either a current or a savings account. When a person uses a debit card, the money is instantly taken from the balance available in their bank account. Debit cards can be used for various purposes, such as making payments at shopping centers, purchasing online tickets, and withdrawing cash from ATM centers. When a customer buys something using a debit card, the merchant swipes the card in a portable machine, and the customer enters their PIN. The amount billed is then immediately deducted from the customer's account. A customer can only spend up to the amount available in their bank account with a debit card.
In simple words: A debit card uses your own money directly from your bank account when you buy something or take out cash. You can only spend what you have in the account.

Exam Tip: Highlight that a debit card draws directly from the user's existing funds, acting like an electronic check, ensuring that users do not spend more money than they possess.

 

(c) ATM:
Answer: ATM stands for Automated Teller Machine. These machines are set up by banks in various places, enabling individuals to perform several banking transactions. A person can withdraw cash, check their account balance, and carry out other basic banking operations using an ATM card. Banks provide customers with an ATM card and a Personal Identification Number (PIN) to use at ATM centers. With an ATM card, a person can withdraw money up to a minimum withdrawal limit set by the bank, as long as it's less than the amount present in their account. Banks also determine the maximum amount that can be withdrawn per transaction. Furthermore, an individual holding an ATM card from one bank can use it at an ATM center of another bank, although a fee might be charged for such services, as decided by the RBI.
In simple words: An ATM is a machine from the bank that lets you get cash, check your balance, and do other simple bank tasks using your ATM card and a secret PIN. You can use it at any bank's ATM, but sometimes there's a small charge.

Exam Tip: When describing ATMs, cover their full form, functions, the role of an ATM card and PIN, withdrawal limits, and the concept of interoperability (using another bank's ATM).

 

4. Answer The Following Questions In Brief:

 

Question 1. Write Short Notes :
(a) Call Money
Answer: Call money refers to a very short-term lending and borrowing arrangement between banks. In day-to-day operations, banks often experience temporary shortages of funds, sometimes lasting as short as 24 hours or even less. In such situations, one bank may borrow money from another bank. The interest rate for this borrowing is decided by the market's demand and supply for funds. The banks involved do not directly interact; instead, the transaction is facilitated by an agency appointed by the Central Bank. This type of short-term lending is known as 'Call money', and its associated interest rate is called 'Call money rate'.
In simple words: Call money is when banks lend or borrow money from each other for a very short time, usually just one day, to handle immediate cash needs. The Central Bank helps arrange this.

Exam Tip: Emphasize that call money is an inter-bank lending system for managing immediate, short-term liquidity, and its interest rate is market-driven.

 

(b) Core Banking
Answer: CORE stands for Centralized Online Real-time Exchange. Core banking is a modern system where all branches of a bank, regardless of their location across the globe, are connected through the internet to perform banking transactions and other activities. A centralized bank server keeps all the details of every bank account across all its branches worldwide. Any transaction made or change applied in any account is stored on this server and can be viewed by all branches. Under the core system, an account holder can perform transactions from any branch, allowing them to withdraw or deposit money anywhere. This means a customer no longer needs to visit the specific branch where they opened their account to do their banking. They can access their account from any branch, saving both customers and banks time and expenses. This system ensures that an account holder is a customer of the entire bank, not just a single branch.
In simple words: Core banking connects all a bank's branches online, letting you do your banking from any branch, not just the one where you opened your account. This makes banking easier and faster for everyone.

Exam Tip: Focus on how core banking centralizes customer data, enables seamless transactions across all branches, and improves convenience for account holders.

 

(c) RTGS
Answer: Real-time Gross Settlement (RTGS) is a specific fund transfer system designed for transferring money from one bank to another within India on a 'real-time' and 'gross-settlement' basis. This means the money is transferred immediately, without any waiting period. Banks that conduct RTGS transactions are called RTGS member banks. Each member bank is assigned a unique 11-digit alphanumeric IFSC (Indian Financial System Code) for identification and transactional purposes, provided by the Institute for Development and Research in Banking Technology (IDRBT) in Hyderabad. Money is transferred from the sender's account to the receiver's account, even if they are in different banks, using the internet. Since transactions occur without cash or cheques, both parties need their banks' IFSC codes to transact. According to RBI guidelines, a minimum of Rs. 2 lakh can be transferred via RTGS. Because it's a 'real-time' transaction, the amount is debited from the sender's account and credited to the receiver's account on the same day as soon as the bank receives the instruction. The bank charges a commission only to the sender for this service, not to the receiver.
In simple words: RTGS is a fast system to send large sums of money between banks in India right away. You need to send at least Rs. 2 lakh, and the money moves instantly from one bank to another using special bank codes called IFSC.

Exam Tip: Key points for RTGS are "real-time," "gross settlement," a minimum transaction amount of Rs. 2 lakh, and the use of IFSC codes for inter-bank transfers.

 

(d) NEFT
Answer: NEFT stands for National Electronic Funds Transfer. It is an Indian system for the electronic transfer of money from one bank or bank branch to another. Banks or their branches that support NEFT must be part of the NEFT network. Money is transferred from the sender's account to the receiver's account, whether they are in the same bank or different banks, through the internet. To conduct an NEFT transaction, one needs an 11-digit alphanumeric IFSC code of the bank and branch where the money is being transferred. The transfer of funds usually takes place on the same day or within a maximum of 48 hours. However, transactions are settled in hourly batches. For example, if a transaction is initiated and the settlement time has passed, the funds will be transferred in the next settlement slot. The RBI has set various settlement time slots throughout the day, and batch-wise settlement is done through DNS (Different Net Settlement). Walk-in customers, even those without a bank account, can deposit cash at any NEFT member bank, up to Rs. 50,000 per transaction, though they cannot deposit more. Generally, there is no minimum or maximum limit for money that can be transacted through NEFT.
In simple words: NEFT is an electronic way to send money between any banks in India, processed in groups at certain times. You can send any amount, but the money might take a few hours to a day to reach.

Exam Tip: Distinguish NEFT by its batch processing, no minimum transfer limit, and slightly longer (but still quick) settlement time compared to RTGS.

 

(e) M-Banking
Answer: M-banking, or mobile banking, is a system that lets a person perform banking transactions from anywhere using their mobile phone with internet access. Through mobile banking, individuals can carry out various banking tasks without needing to visit a physical bank or use a computer. With m-banking, customers can check their account balance, pay utility bills (like electricity, telephone, gas), and transfer money between accounts. To use this service, a person must apply at their bank, which then provides a login ID and password for mobile banking. Since mobile phones can be easily lost, stolen, or taken, banks must follow very high-level security measures when offering mobile banking facilities.
In simple words: Mobile banking lets you do bank tasks like checking your balance or sending money using your phone, wherever you are. You need a login from your bank, and banks ensure it's very secure.

Exam Tip: Highlight the convenience of mobile banking, its range of services, and the crucial importance of robust security protocols due to the nature of mobile devices.

 

Question 2. Explain – "The account holder is not the customer of a particular branch of the bank but of the bank."
Answer: Today, banks have adopted the CORE banking system, which means "Centralized Online Real-time Exchange." In this system, all of a bank's branches, regardless of their global location, are connected through the internet to conduct banking transactions and other activities. A centralized bank server holds all the details of every bank account across all its branches worldwide. Any transaction performed or change made in this server can be seen by all the bank's branches. Under this core system, an account holder can perform transactions from any branch. This means they can withdraw or deposit money from any branch they choose. Consequently, a customer no longer needs to go to the specific branch where they opened their account to perform transactions. They can access their account from any branch, which saves both customers and banks significant time and expenses. This structure makes the account holder a customer of the entire bank rather than just the specific branch where they initially opened their account.
In simple words: With core banking, your bank account is linked across all branches. This means you are a customer of the whole bank, not just one specific branch, and can do your banking anywhere.

Exam Tip: This question assesses understanding of core banking's fundamental principle: centralizing customer data to enable ubiquitous access and services across an entire bank network.

 

5. Answer The Following Questions In Detail:

 

Question 1. Explain functions of bank.
Answer: The functions of a bank can be broadly divided into two categories: (A) Main functions and (B) Optional functions.

(A) Main Functions:
1. To Accept/Collect Deposits:
A primary function of a bank is to accept deposits from individuals who have unused money and wish to save it securely. The bank's most significant responsibility is to maintain the trust of its customers who deposit money. Banks accept four main types of deposits:
1. Deposits in a saving account
2. Deposits in a current account
3. Deposits in a recurring account
4. Deposits in a fixed term account
Banks collect deposits from various people and retain the deposited money, paying some interest to the depositors. People also visit banks to borrow money in the form of loans.

2. To Lend Money:
The bank lends money to borrowers at higher interest rates than what it pays on deposits, which is how the bank generates profit. Banks lend money in the following ways:
(A) Through Loans:
Banks provide both short-term and long-term loans to borrowers. In some cases, collateral (hypothecation) might be required, while in others, it is not. Banks offer loans to individuals, businesspersons, and industrialists, including home loans, car loans, education loans, cash credit, machinery loans, gold loans, and personal loans.

(B) Through Overdraft And Cash Credit: Overdraft:
As a rule, one cannot withdraw more than the amount available in their account. However, when a current account holder is allowed to withdraw more funds than what is present in their account for a short duration, this facility is called an overdraft. Essentially, the bank has temporarily lent money through this overdraft facility.

Cash Credit:
Cash credit is a drawing account that permits withdrawing money within a specific credit limit, approved by the bank against some security. Overdraft and cash credit are similar; however, for withdrawing under cash credit, one generally needs to provide some security like raw materials or finished goods, as collateral.

3. To Invest:
A bank cannot earn profit if it fails to lend the deposits and invest its capital effectively. One of the crucial tasks of the bank is to carefully calculate and invest its money in secure options. As per RBI rules, a bank must invest a certain percentage of its total deposits in government guarantees (securities), on which it earns a low interest. The reason for investing in such government securities is that the bank can easily withdraw its investment during emergencies or unforeseen events. Consequently, a bank primarily invests in government securities or other capital assets.

4. To Carry Out Inter-Banking Transactions (Call Money):
In daily transactions, it is common for banks to face temporary cash shortages, sometimes for as little as 24 hours or less. In these situations, a bank may borrow money from another bank at an interest rate determined by the market's demand and supply for funds. The borrowing and lending banks do not directly interact for this transaction; it is handled by an agency appointed by the Central Bank. This money is known as 'Call money', and its interest rate is called 'Call money rate'.

(B) Optional Functions Of Bank:
1. Look After The Financial Transactions Of The Customers:
A bank mainly serves two types of customers: (a) a depositor and (b) a borrower. It is the bank's duty to ensure that both its customers can properly conduct their financial transactions. For instance, when a customer writes a cheque for another person, the bank pays that person the money on behalf of the cheque issuer. Similarly, when a person receives a cheque and deposits it, the bank collects money from the account of the person who wrote the cheque and pays it to the person who deposited it. Banks also help facilitate payments for utility bills like electricity, telephone, and insurance premiums, and enable money transfers from one account to another.

2. Carry Out Foreign Exchange (Forex) Transactions:
Financial transactions related to import-export business can only be done through banks. Banks that have received permission from the central bank to provide Forex services can assist people in exchanging foreign currencies, sending and receiving documents related to foreign trade, among other services.

3. To Issue Letter Of Credit (L/C):
A letter of credit is a document from a bank that guarantees the seller will receive full payment at a specified time if all delivery conditions are met by the seller. These letters are often required in international transactions where the buyer and seller are not known to each other. The bank collects a deposit or a guarantee of a similar amount from the person before issuing such a letter, earning a commission for this service.

4. Issuing Traveller's Cheque (TC):
A traveller's cheque serves as a medium of exchange that can be used instead of currency, which is very helpful when traveling domestically or internationally. Since travellers carry cheques, they are safe from the risk of losing or having hard cash stolen. Before embarking on a tour, a person can deposit a certain amount at the bank, get their signature verified, and receive traveller's cheques for the desired amount. They can then withdraw money using these cheques from out-of-town or foreign banks by signing them in front of the bank, matching the signature made at the issuing bank. These cheques are very trustworthy and transferable. However, their use has declined since the widespread availability of ATM facilities worldwide.

5. Issuing Demand Draft (DD):
A demand draft (DD) is a cheque written by one bank (the issuing bank) to another bank or branch, instructing it to pay money to the person or organization named on it. A demand draft is a very secure method for sending money to an individual or an institution. The person wishing to send money fills out a form at the bank requesting the draft to be issued with the specified details. Based on this, the bank prepares a demand draft, names the receiver, and instructs its branch or associate bank to make the payment. If the bank issues a draft that can only be cashed at the same branch, it is called a pay-order. The sender of the DD usually needs to pay a certain commission to the banks for this service.

6. Provide Information Related To The Financial Credit Of Its Customer:
Banks frequently interact with their customers and therefore understand their financial stability well. A firm or institution considering a credit transaction with a person can get information about their financial soundness from their bank. This helps the institution verify the person's reliability and financial capacity. The certificate provided by the bank regarding a customer's financial soundness is known as a solvency certificate.

7. To Provide Service As An Under-Writer (I.E. Guarantor):
When a new company enters the capital market and seeks to raise funds through shares, it might worry about collecting at least a minimum subscription to start the business. In such situations, the company can ask the bank to act as a guarantor or underwriter. This means if the company cannot raise enough money from the market, the bank will cover the deficit by investing in the company.

8. Providing Services Like ATM, Demat, Safe-Deposit Vault, Etc.:
Banks offer various additional services such as ATM cards, credit and debit cards, safe deposit vaults, and Demat services to their customers.
In simple words: Banks do many things like keeping your money safe in different accounts, lending money for homes or businesses, investing funds carefully, and helping other banks with quick money needs. They also assist customers with things like paying bills, exchanging foreign money, issuing special cheques for travel or large payments, checking credit, and offering services like ATMs and safe deposit boxes.

Exam Tip: For detailed questions on bank functions, categorize them into primary (accepting deposits, lending money) and secondary/agency functions (remittance, foreign exchange, safe deposit locker, etc.) for a comprehensive answer.

 

Question 2. Explain the types of bank account.
Answer:

  • Savings Account: An individual can open a savings account with the goal of saving a portion of their income and earning some interest on the deposited money. The customer receives interest based on the amount maintained in their account. Generally, it is necessary to keep a minimum balance as set by the bank. Furthermore, a person can typically withdraw money only a limited number of times per month. The account holder can withdraw money using a cheque, by filling out a withdrawal slip, or by using an ATM card. A savings account can be opened in an individual's name or jointly with another person, and a nominee can also be registered. Banks provide deposit/withdrawal facilities, cheque issuance, and ATM cards for savings accounts. Banks gather significant deposits through various savings accounts they manage.
  • Current Account: An account opened in an individual's name or a business unit's name for handling daily financial transactions is known as a current account. This type of account is primarily for businesspersons. No interest is paid on current accounts; instead, a bank may charge fees from the account holder for providing various services and maintaining the account. There is no limit on the number of transactions one can perform each month. Loans can also be availed through a current account.
  • Recurring Deposit Account: A recurring deposit account is opened when someone wants to save money by depositing a fixed amount regularly into this account and earn interest at the end of the account term. It is mandatory to deposit a predetermined amount every month for a specific period. The bank returns the entire amount along with the accumulated interest to the account holder at the end of the term. The interest rate on recurring deposits is higher than that on savings accounts but slightly lower or similar to the interest on fixed deposit accounts.
  • Fixed Deposit Account: An account opened with the aim of earning a fixed but high interest for a predetermined period, with a single lump sum deposited at the beginning, is called a fixed deposit account. The interest rate on this account is higher than any other account. However, one cannot withdraw the money before the fixed deposit term ends. If early withdrawal is necessary, the account holder may face a penalty, and their interest rate will decrease. Banks usually do not allow withdrawals before the term matures, which is why they offer the highest interest on this account. The bank assures the customer that their deposit, along with the accrued interest, will be returned at the end of the term.
In simple words: Banks offer different accounts: savings for personal use with some interest and withdrawal limits; current for businesses with no interest but many transactions; recurring for regular savings with good interest over time; and fixed deposits for highest interest on a lump sum kept for a set period.

Exam Tip: When explaining types of bank accounts, clearly differentiate each by its purpose, interest earnings, withdrawal/deposit flexibility, and target users (individuals vs. businesses).

 

Question 2. Explain the types of bank account.
Answer: There are several types of bank accounts, each serving different purposes and customer needs.

**Savings Account:**
A person can open a savings account at a bank with the goal of saving a portion of their earnings and gaining some interest on the money stored there. The customer gets interest based on the amount they keep in their account. Usually, it's mandatory to keep a minimum balance as set by the bank in this account. Additionally, a person can take out money only a specific number of times each month. The account holder can get money using a cheque, by completing a withdrawal slip, or by using an ATM card.
A savings account can be opened in one person's name or with another person as a joint account. You can also add a nominee's name for the account. For savings accounts, banks offer their customers the ability to deposit/withdraw money, issue cheques, and provide ATM cards. Banks receive many deposits from the various saving accounts they manage.

**Current Account:**
An account opened in an individual's name or a business's name for daily financial dealings is called a current account. This account is solely for business people. No interest is given on current accounts, and a bank might also charge fees from the account holder to offer various services and manage the account. There is no maximum on how many transactions someone can do each month. People can also get loans using a current account.

**Recurring Deposit Account:**
A recurring deposit account is started when someone wants to save money, placing it regularly into this account and gaining interest when the account period ends. It is necessary to deposit a set amount every month into this account for a fixed period. The bank gives back the full amount plus interest to the account holder when the period finishes. The interest rate on this account is greater than a savings account but less than or quite similar to the interest on fixed deposit accounts.

**Fixed Deposit Account:**
An account created to earn a steady but high interest for a set period, where a fixed amount is deposited all at once when starting the account, is known as a fixed deposit account. The interest rate for this account is greater than any other account. However, you cannot take out the money before the fixed deposit period finishes. If someone wants to withdraw, they might have to pay a penalty, and their interest rate will also go down. Banks usually do not permit withdrawals before the term matures, so they offer the highest interest on this account. The bank promises the customer to give back their deposit, along with the accumulated interest, when the term ends.
In simple words: Banks offer different accounts like savings for basic saving, current for businesses with no interest, recurring for regular small savings, and fixed deposits for high interest over a set time. Each account type has unique features and rules for how you can use your money and earn interest.

Exam Tip: When explaining bank account types, define each one, list its key features (like interest, transaction limits, and target users), and mention any specific advantages or disadvantages.

Free study material for Organization of Commerce and Management

GSEB Solutions Class 11 Organization of Commerce and Management Chapter 03 Business Services II

Students can now access the GSEB Solutions for Chapter 03 Business Services II prepared by teachers on our website. These solutions cover all questions in exercise in your Class 11 Organization of Commerce and Management textbook. Each answer is updated based on the current academic session as per the latest GSEB syllabus.

Detailed Explanations for Chapter 03 Business Services II

Our expert teachers have provided step-by-step explanations for all the difficult questions in the Class 11 Organization of Commerce and Management chapter. Along with the final answers, we have also explained the concept behind it to help you build stronger understanding of each topic. This will be really helpful for Class 11 students who want to understand both theoretical and practical questions. By studying these GSEB Questions and Answers your basic concepts will improve a lot.

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Using our Organization of Commerce and Management solutions regularly students will be able to improve their logical thinking and problem-solving speed. These Class 11 solutions are a guide for self-study and homework assistance. Along with the chapter-wise solutions, you should also refer to our Revision Notes and Sample Papers for Chapter 03 Business Services II to get a complete preparation experience.

FAQs

Where can I find the latest GSEB Class 11 Organization of Commerce and Management Solutions Chapter 3 Business Services - II for the 2026-27 session?

The complete and updated GSEB Class 11 Organization of Commerce and Management Solutions Chapter 3 Business Services - II is available for free on StudiesToday.com. These solutions for Class 11 Organization of Commerce and Management are as per latest GSEB curriculum.

Are the Organization of Commerce and Management GSEB solutions for Class 11 updated for the new 50% competency-based exam pattern?

Yes, our experts have revised the GSEB Class 11 Organization of Commerce and Management Solutions Chapter 3 Business Services - II as per 2026 exam pattern. All textbook exercises have been solved and have added explanation about how the Organization of Commerce and Management concepts are applied in case-study and assertion-reasoning questions.

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