NCERT Solutions for Class 12 Business Studies Chapter 12 Consumer Protection

State whether the following statements are true or false.

Q1. Consumer protection has a moral justification for business.

Answer: True.

Q2. In addition to rights, a consumer also has some responsibilities.

Answer: True.

Q3. A complaint can to be made to a District Forum when the value of the goods or services in question, along with the compensation claimed, exceeds ` 20 lakhs.

Answer: False.

NCERT Solutions Class 12 Business Studies Chapter 10 Financial Market

Multiple choice questions

Question1. Primary and Secondary Markets

1. compete with each other.
2. complement each other.
3. function independently.
4. control each other.

Answer: b) complement each other.

Question2. Total number of Stock Exchanges in India are

1. 20.
2. 21.

22.

NCERT Solutions for Class 12 Business Studies Chapter 8 Controlling

Multiple Choices

For the following, choose the right answer.

Q1. An efficient control system helps to

1. Accomplishes organisational objectives.
2. Boosts employee morale.
3. Judges accuracy of standards.
4. All of the above.

Answer: (d) all of the above.

Q2. Controlling function of an organisation is

NCERT Solutions for Class 12 Business Studies Chapter 6 Staffing

Short Answer Type

Q1. Briefly enumerate the important sources of recruitment.

Answer: The important sources of recruitment are:

NCERT Solutions for Class 12 Business Studies Chapter 4 Planning

Short Answer Type

Question1. What are the main points in the definition of planning?

Answer: Planning means to think in advance thus it is a looking ahead activity which is never done for the past. It involves thinking in advance what and how the work is to be done in future.

Question2. How does planning provide direction?